Restaurants, Traditional American Restaurants, Steakhouse Restaurants
$$, Carry Out, Dine At The Bar, Family Style Dining, Family-Friendly Dining, Group Dining, Casual Date Spot
Outback Steakhouse is an Australian steakhouse restaurant. Although beef and steak items make up a good portion of the menu, the concept offers a variety of chicken, ribs, seafood, and pasta dishes. Outback Steakhouse emphasizes consistently high-quality food and service, generous portions at moderate prices and a casual atmosphere suggestive of the Australian Outback. Australia is a place of adventure and wonder. Make a discovery of your own at Outback Steakhouse with our New Menu. It's bursting with innovative new choices, classic favorites and lower prices, including 15 meals under $15 starting at $9.95*. *At participating locations
Outback has a great blend of quality food good service and a fun atmosphere personally there is no better burger than the no rules burger pair that with a frosty fosters and heaven
Posted 11/13/08 | Report Abuse
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Worst Customer Service
by 619Foodie
On February 28, 2008 I ordered a 9oz filet steak cooked medium at the Mission Valley Outback. When the steak came to my table, it was brown on the outside but completely raw and cold on the inside. It took the kitchen two more tries to cook the steak to medium while my companion completed their meal and then waited for me to eat mine.
On March 29, 2008 I decided to give Outback one more try. I overheard the table next to me order a steak medium and then sent it back twice because what they really wanted was well-done. I then overheard the manager provide the steak to the customers for free. I asked to speak to the manager to question why an order not properly given was provided free when my previously properly ordered steak was not. I was informed that the decision was the manager's to make and the manager on duty when my order was wrong was the owner Reyna Hernandez and I would need to speak with her. I asked when she would be available and was informed April 4 and provided her card.
I today spoke with Reyna and she informed me every table is treated differently and was unsure why I was being "childish"- her words. I was never going to return to any Outbacks but thought I would provide Reyna with an opportunity to make the situation right. I guess I was wrong and to make matters worse, she thought it would be better service to her customers to patronize and insult them. When I told her I would be providing feedback to Outback, she then decided to inform me hat all California restaurants are individually owned so "it would do me no good."
Pros: Average value
Cons: Owner is very rude. Bad customer service
Posted 04/03/08
Best steak in Mission Valley, San Diego, CA
by pacificdave
Huge tasty steak with cold New Castle on tap. How much better can it get. I especially like to sit at the bar but the back part of the bar in the patio. I eat here like 2 times a month every month.
Pros: Everthing what a mid priced restaurant should be.
Cons: Expect parking and wait problems starting a little before 7pm until 8pm.
Posted 08/15/06
