One Hour Albany Cleaners

★★★☆☆

About One Hour Albany Cleaners

Categories
  • Dry Cleaning & Laundry Services
  • Dry Cleaners

Personal Services

Personal Services
More choices in Albany:
Resultset_next

Advanced European Tailoring

1919 Addison St Berkeley, CA

Resultset_next

Appian 80 Express Cleaners

1577 Tara Hills Dr Pinole, CA

3.3333 3
Hi! Sign in to let us know how One Hour Albany Cleaners was?
Write a Review
.

After asking the owner what their guarantee policy was on their work, meaning they guarantee against damage to my dress, the owner verbally said he guarantees it. But, when I asked if he had this posted somehwere in the store or on paper, he pointed me out the door and kicked me out! I had an expensive dress to be cleaned and wanted assurance that their work is guaranteed against any damages on their end. Obviously, if there were exisiting damages, of which there were none, this could be noted on the receipt. But, he didn't even look at my dress and simply refused to provide service. My guess is that the owner doesn't fully trust or have confidence in his own work! I went to another cleaner down the street thereafter who looked at the dress, had a sign posted with their policies, and explained what can be done and what is and isn't guaranteed and gladly accepted my dress for service. BEWARE of scare tactics like this owners! I will never return to this dry cleaner!

0
★☆☆☆☆

After asking the owner what their guarantee policy was on their work, meaning they guarantee against damage to my dress, the owner verbally said he guarantees it. But, when I asked if he had this posted somehwere in the store or on paper, he pointed me out the door and kicked me out! I had an expensive dress to be cleaned and wanted assurance that their work is guaranteed against any damages on their end. Obviously, if there were exisiting damages, of which there were none, this could be noted on the receipt. But, he didn't even look at my dress and simply refused to provide service. My guess is that the owner doesn't fully trust or have confidence in his own work! I went to another cleaner down the street thereafter who looked at the dress, had a sign posted with their policies, and explained what can be done and what is and isn't guaranteed and gladly accepted my dress for service. BEWARE of scare tactics like this owners! I will never return to this dry cleaner!

Pros: None

Cons: Rude Customer Service

.

Both cleaning and alteration services (I had the hem taken up on some suit pants) were very good here. It's usually easy to find a parking spot in the front or on the side of the building, which is nice. Reliable and in a funky building, to boot.

4
★★★★☆

Both cleaning and alteration services (I had the hem taken up on some suit pants) were very good here. It's usually easy to find a parking spot in the front or on the side of the building, which is nice. Reliable and in a funky building, to boot.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Many people may not care about the building where they go to get their dry cleaning done, but this place is exceptional. It's a little hut under the BART tracks on Solano, and the style is so retro and cool that it's worth taking your dry cleaning there just for that (but it's not intentionally retro -- I imagine it's just looked the same since it was built). But in terms of the service, it's great and I never had any complaints. The prices are standard, the employees are friendly, and the turnaround time is pretty fast even for the non-one-hour services. Definitely recommended.

5
★★★★★

Many people may not care about the building where they go to get their dry cleaning done, but this place is exceptional. It's a little hut under the BART tracks on Solano, and the style is so retro and cool that it's worth taking your dry cleaning there just for that (but it's not intentionally retro -- I imagine it's just looked the same since it was built). But in terms of the service, it's great and I never had any complaints. The prices are standard, the employees are friendly, and the turnaround time is pretty fast even for the non-one-hour services. Definitely recommended.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used One Hour Albany Cleaners, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review