Rhodes Landscape Design INC

★☆☆☆☆
38.5839 -121.489
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916-442-4440

1214 F St # B

Sacramento, CA

95814

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About Rhodes Landscape Design INC

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Home & Garden

Home & Garden
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We were looking for a landscape design company to design a complete backyard after moving into a new house. After interviewing a few companies, we decided to go with Rhodes Landscape Design because they seemed personable and very knowledgeable. The owner, Dave was very friendly initially and came out to our house to discuss the plan details. Once the work began, we started having communication issues. The owners were not good at getting back to us or informing us when plans changed. We often had to call or email several times before receiving a response. Once the work was finally complete, we were fairly happy with the product. However, after the plants had time to grow and fill in, we were unhappy with the placement of some of the plants and felt that it was poor planning on behalf of Rhodes. An expensive olive tree is currently being severely crowded by 3 bushes placed right next to them, which are now growing into the olive tree . We first contacted Rhodes in early June 2011. The owner's wife, Kim, asked us to send pictures, which we did. After sending the pictures, we did not hear back and had to follow up again. After about 4 attempts to contact them, we called the owner again. He stated that their foreman would be in the neighborhood next week and they would call to schedule an appointment. 2 weeks later we contacted the foreman directly and found they finished the job in our area w/o contacting us. He came out the next day and agreed of our assessment of the crowded olive, and said he would talk it over with Dave and someone would get back with us. After several weeks of not hearing anything again and phone calls not being returned, I sent a stronger worded email to the owner's wife asking if we could please have someone out to fix our problem. As of writing this in mid-September, we have been ignored by the company. I would strongly advise against doing business with this company as their customer service is horrible and nonexistent once they have their money.

1
★☆☆☆☆

We were looking for a landscape design company to design a complete backyard after moving into a new house. After interviewing a few companies, we decided to go with Rhodes Landscape Design because they seemed personable and very knowledgeable. The owner, Dave was very friendly initially and came out to our house to discuss the plan details. Once the work began, we started having communication issues. The owners were not good at getting back to us or informing us when plans changed. We often had to call or email several times before receiving a response. Once the work was finally complete, we were fairly happy with the product. However, after the plants had time to grow and fill in, we were unhappy with the placement of some of the plants and felt that it was poor planning on behalf of Rhodes. An expensive olive tree is currently being severely crowded by 3 bushes placed right next to them, which are now growing into the olive tree . We first contacted Rhodes in early June 2011. The owner's wife, Kim, asked us to send pictures, which we did. After sending the pictures, we did not hear back and had to follow up again. After about 4 attempts to contact them, we called the owner again. He stated that their foreman would be in the neighborhood next week and they would call to schedule an appointment. 2 weeks later we contacted the foreman directly and found they finished the job in our area w/o contacting us. He came out the next day and agreed of our assessment of the crowded olive, and said he would talk it over with Dave and someone would get back with us. After several weeks of not hearing anything again and phone calls not being returned, I sent a stronger worded email to the owner's wife asking if we could please have someone out to fix our problem. As of writing this in mid-September, we have been ignored by the company. I would strongly advise against doing business with this company as their customer service is horrible and nonexistent once they have their money.

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Message from Rhodes Landscape Design INC

Rhodes Landscape Design understands the art and science of creative custom landscape design, planning, management and installation of outdoor living spaces. We take pride in creating a lush environment suited to your individual lifestyle. With a deep understanding of landscape architecture, construction, horticulture and customer service, we offer a unique style providing a lifetime of outdoor enjoyment for you, your family and friends.



We invite you to review our web site and contact us either by phone (916) 442-4440



fax: (916) 442-4448



or e-mail at info@rhodeslandscapedesign.com



More about Rhodes Landscape Design INC

*Custom Designs, Management & Installation Services *Complete Concrete, Masonry & Boulders *Irrigation & Drainage *Water Features *Custom Plant Design *Privacy Screens, Pergolas, Overhead Structures, Retaining Walls & Raised Beds *Fencing and Gates

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