Fox Rent A Car

★★★☆☆
  • 3355 Admiral Boland Way

    San Diego, CA 92101

    Map & Directions
  • 619-432-0620

About Fox Rent A Car

Categories
Hours
Daily 4am-12am

Automotive

Automotive
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Do not rent from FOX car rental. They try real hard to have you purchase additional coverage that is not needed. For example extra insurance, GPS, gas fill up etc. Their customer service is extremely poor, slow and rude. Returning the car

3
★★★★★

Do not rent from FOX car rental. They try real hard to have you purchase additional coverage that is not needed. For example extra insurance, GPS, gas fill up etc. Their customer service is extremely poor, slow and rude. Returning the car

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I've rented cars in LA from Fox for years with no problem. I picked up my car late on a Sunday and didn't notice the massive stains all over the upholstry nor the non-working windows.\r\n\r\nAdd to that the fact that one of the cleanup guys literally stole my iPhone from the car. I spent and hour and a half arguing with them as well as the completely unresponsive management about it and was met with nothing but denials. I had to get on a plane knowing that one of their employees STOLE MY PHONE. I will NEVER patronize Fox again and will do everything in my power to make business for them in San Diego as difficult as possible.

0
★☆☆☆☆

I've rented cars in LA from Fox for years with no problem. I picked up my car late on a Sunday and didn't notice the massive stains all over the upholstry nor the non-working windows.\r\n\r\nAdd to that the fact that one of the cleanup guys literally stole my iPhone from the car. I spent and hour and a half arguing with them as well as the completely unresponsive management about it and was met with nothing but denials. I had to get on a plane knowing that one of their employees STOLE MY PHONE. I will NEVER patronize Fox again and will do everything in my power to make business for them in San Diego as difficult as possible.

Pros: They're cheap.

Cons: They steal from their customers.

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Do NOT ever rent a car from this company. They have the worst in-person and over-the-phone customer service I have ever had to endure. This rental company is the cheapest, and customers definitely get what they deserve. Our car was leaking oil for the entire trip, and we were yelled at over the phone when we called about the issue (the employee working at the time said they had ""no responsibility for the issue, it was ours to deal with.) Extremely unprofessional. A terrible company to interact with.

0
★☆☆☆☆

Do NOT ever rent a car from this company. They have the worst in-person and over-the-phone customer service I have ever had to endure. This rental company is the cheapest, and customers definitely get what they deserve. Our car was leaking oil for the entire trip, and we were yelled at over the phone when we called about the issue (the employee working at the time said they had ""no responsibility for the issue, it was ours to deal with.) Extremely unprofessional. A terrible company to interact with.

Cons: Terrible customer service, inconvenient location, low-quality rental cars

 

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