Rokuan Restaurant

★★★☆☆
  • 14230 Chino Hills Pkwy

    Chino Hills, CA 91709

    Map & Directions
  • 909-590-1233

About Rokuan Restaurant

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Food

Food
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We use to go eat at this restaurant often, before the baby, but now I felt so disgraceful from their unwelcoming sign ?Warning about kids?. They point and read the sign to me, and told me because of the baby, they need to put us on the side table. Me and my husband were extremely disappointed the way they treat their customer with kids, we just walk out! We come to pay to eat an meals, not to have someone

0
★☆☆☆☆

We use to go eat at this restaurant often, before the baby, but now I felt so disgraceful from their unwelcoming sign ?Warning about kids?. They point and read the sign to me, and told me because of the baby, they need to put us on the side table. Me and my husband were extremely disappointed the way they treat their customer with kids, we just walk out! We come to pay to eat an meals, not to have someone

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I used to love this place and recommended to everyone until last night. When I went in the door last night, I saw this huge new sign that basically says "Control your kids. If they cry or make a fuss, they need to leave". They had another sign above the sushi bar saying the same thing. When I walked in the door with my two 19-months twin toddlers, the waitress had to repeat the same thing before seating our party.

I was like ok...I was warned 3 times before I even sat down. I understand baby crying can be really annoying sometimes but Rokuan is not some 5-star restaurant to start with anyways. Do you really have to put the signs everywhere AND tell me about controlling my kids even before my kids did anything??Besides, why don't you limit adults talking or laughing volume while you are at it too? Some young adults at the table behind us were much louder than my babies talking about throwing up from eating too much.
So the whole time while we were there, we could feel all eyes were on us just waiting for my babies to make an inappropriate move. My twins are always pretty good at restaurants b/c they've been eating out since they were born. They've been to some nice Beverly Hills and Hollywood restaurants and sat quietly through some 2-hour meals. I mean of course, they drop a fork once in a while but hey...don't adults have accidents too. So, anyways, my husband could see that I was already getting annoyed so we finished up really fast and left.

So...if you are going there with kids, be careful!!! This CHILD UNFRIENDLY place might kick you out if your kids make a sound. There are other MUCH friendlier sushi restaurants out there besides this one.

At first I thought I was getting a great deal when I saw overflowing uni and eel nigiris. But then I finally realized (I was paying the bill for the first time since my husband was outside with the kids last night) that the price is also higher than other sushi restaurants. So, is it really worth it?

0
★☆☆☆☆

I used to love this place and recommended to everyone until last night. When I went in the door last night, I saw this huge new sign that basically says "Control your kids. If they cry or make a fuss, they need to leave". They had another sign above the sushi bar saying the same thing. When I walked in the door with my two 19-months twin toddlers, the waitress had to repeat the same thing before seating our party.

I was like ok...I was warned 3 times before I even sat down. I understand baby crying can be really annoying sometimes but Rokuan is not some 5-star restaurant to start with anyways. Do you really have to put the signs everywhere AND tell me about controlling my kids even before my kids did anything??Besides, why don't you limit adults talking or laughing volume while you are at it too? Some young adults at the table behind us were much louder than my babies talking about throwing up from eating too much.
So the whole time while we were there, we could feel all eyes were on us just waiting for my babies to make an inappropriate move. My twins are always pretty good at restaurants b/c they've been eating out since they were born. They've been to some nice Beverly Hills and Hollywood restaurants and sat quietly through some 2-hour meals. I mean of course, they drop a fork once in a while but hey...don't adults have accidents too. So, anyways, my husband could see that I was already getting annoyed so we finished up really fast and left.

So...if you are going there with kids, be careful!!! This CHILD UNFRIENDLY place might kick you out if your kids make a sound. There are other MUCH friendlier sushi restaurants out there besides this one.

At first I thought I was getting a great deal when I saw overflowing uni and eel nigiris. But then I finally realized (I was paying the bill for the first time since my husband was outside with the kids last night) that the price is also higher than other sushi restaurants. So, is it really worth it?

Pros: Close to Chino people

Cons: small place, no service, children unfriendly

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Too many restrictions. They would not let us sit at the bar because there were five of us. There is a big sign inside to take your kids out if they get loud!!! Small place and made even smaller because of the oversized tables that sits up to eight people - place gets full with only 10 customers sitted separately among all the tables. Number one worst service and a sushi chef that you cannot talk to and bosses his employees around like he owns them. Me and my friends got a little loud at one point and the chef gave us a stare like he wants us out of the restaurant. The servers are consistently hurrying you up so you could leave and take another customer. If your plan of a sushi dinner is to relax and enjoy your sushi either by yourself or with your friends, you'll have a better experience at the Von's deli section.

0
★☆☆☆☆

Too many restrictions. They would not let us sit at the bar because there were five of us. There is a big sign inside to take your kids out if they get loud!!! Small place and made even smaller because of the oversized tables that sits up to eight people - place gets full with only 10 customers sitted separately among all the tables. Number one worst service and a sushi chef that you cannot talk to and bosses his employees around like he owns them. Me and my friends got a little loud at one point and the chef gave us a stare like he wants us out of the restaurant. The servers are consistently hurrying you up so you could leave and take another customer. If your plan of a sushi dinner is to relax and enjoy your sushi either by yourself or with your friends, you'll have a better experience at the Von's deli section.

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I actually came here from Pasadena just to try the place out. My girlfriend recommended it highly, and she was right. I can't comment on rolls here as I didn't try any, but if you're more the Sashimi-aficionado, this is a great place. The fish is very fresh, well selected, and *very* generous (in fact, maybe a bit too much). The prices are more than reasonable, and, when I went there, they had Echigo Koshihikari beer, which was a delight with the sashimi.

2
★★★★★

I actually came here from Pasadena just to try the place out. My girlfriend recommended it highly, and she was right. I can't comment on rolls here as I didn't try any, but if you're more the Sashimi-aficionado, this is a great place. The fish is very fresh, well selected, and *very* generous (in fact, maybe a bit too much). The prices are more than reasonable, and, when I went there, they had Echigo Koshihikari beer, which was a delight with the sashimi.

Pros: Great fish; Very generous portions for the price

Cons: Atmosphere is bland

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Please do not waste your money here. I'm new to the area, and I'm not a sushi novice. Went here based on the other reviews. Sorry I did. Small portions, trust me. Sushi--the rice portion is smaller, making the fish seem bigger. Sashimi pieces are small as well. Rolls are overpriced and portions are not worth it. Not to mention flavorless. Apathetic service, no hello, no goodbye. Was actually told that they couldn't make a roll spicy. What is that about? Everybody makes a roll spicy if requested! However, I guess that would explain why the spicy tuna roll wasn't spicy. Or the spicy scallop roll, or the spicy salmon roll, etc. Just terrible.

New to the area? Avoid this place. New to sushi? Avoid this place. Bottom line---AVOID!

0
★☆☆☆☆

Please do not waste your money here. I'm new to the area, and I'm not a sushi novice. Went here based on the other reviews. Sorry I did. Small portions, trust me. Sushi--the rice portion is smaller, making the fish seem bigger. Sashimi pieces are small as well. Rolls are overpriced and portions are not worth it. Not to mention flavorless. Apathetic service, no hello, no goodbye. Was actually told that they couldn't make a roll spicy. What is that about? Everybody makes a roll spicy if requested! However, I guess that would explain why the spicy tuna roll wasn't spicy. Or the spicy scallop roll, or the spicy salmon roll, etc. Just terrible.

New to the area? Avoid this place. New to sushi? Avoid this place. Bottom line---AVOID!

Pros: None

Cons: Everything

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This place is so worth it. The fish is fresh and very flavorful. I didn't detect a hint of fishiness in anything I ordered. They give you huge pieces of fish for your sushi. Larger than your usual sushi place. I didn't order any combination, but those seem like the better deals. The place is small, so expect a short wait. We went on a Sunday night at around 8PM and waited maybe about 10 minutes

2
★★★★★

This place is so worth it. The fish is fresh and very flavorful. I didn't detect a hint of fishiness in anything I ordered. They give you huge pieces of fish for your sushi. Larger than your usual sushi place. I didn't order any combination, but those seem like the better deals. The place is small, so expect a short wait. We went on a Sunday night at around 8PM and waited maybe about 10 minutes

.

One of my favorite japanese restaurants. It looks small, but the service is awesome and the food is super fresh. The chefs are japanese and they are very specific with the fish they serve. One time I ordered the Uni, and the manager came over and went as far as to explain how the Uni isn't as sweet that day as other days due to something, and made sure I still wanted that order. I love this place and I always take my friends here!

2
★★★★★

One of my favorite japanese restaurants. It looks small, but the service is awesome and the food is super fresh. The chefs are japanese and they are very specific with the fish they serve. One time I ordered the Uni, and the manager came over and went as far as to explain how the Uni isn't as sweet that day as other days due to something, and made sure I still wanted that order. I love this place and I always take my friends here!

Pros: Excellent service, food, prompt seating

Cons: Ambience is very casual and the place is kind of small

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The service is fast and friendly, though it can be crowded Thursday through Saturday evenings. But I've never had to wait more than 20 minutes. There's wide selection of items on the menu. The food is always fresh. I highly recommend the sweet shrimp, langistino rolls and spicy tuna rolls. The prices are very good considering how big portions their items are.

2
★★★★★

The service is fast and friendly, though it can be crowded Thursday through Saturday evenings. But I've never had to wait more than 20 minutes. There's wide selection of items on the menu. The food is always fresh. I highly recommend the sweet shrimp, langistino rolls and spicy tuna rolls. The prices are very good considering how big portions their items are.

Pros: Food and service

Cons: Hard to seat for large groups

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the best japanese restaurant in the area. the prices are affordable with huge portion of fish on top of nigiri! the size of unagi nigiri is like three times as the big as the normal nigiri we usually eat. The lobster nigiri is the best. Try the fish collar, limited availability and only one order per table. The amaebi nigiri is great too, and you get to choose whether you want the shrimp head in the miso soup or deep fried.

2
★★★★★

the best japanese restaurant in the area. the prices are affordable with huge portion of fish on top of nigiri! the size of unagi nigiri is like three times as the big as the normal nigiri we usually eat. The lobster nigiri is the best. Try the fish collar, limited availability and only one order per table. The amaebi nigiri is great too, and you get to choose whether you want the shrimp head in the miso soup or deep fried.

Pros: price, food

Cons: wait

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i love rokuan. everyone goes there for all our special occasions. the owners are super friendly. it's not that big and no reservations, so you may have to wait. but i have never seen anyone unwilling to wait. the food is really fresh and it's a great value. i would recommend it to anyone who loves and knows japanese cuisine.

2
★★★★★

i love rokuan. everyone goes there for all our special occasions. the owners are super friendly. it's not that big and no reservations, so you may have to wait. but i have never seen anyone unwilling to wait. the food is really fresh and it's a great value. i would recommend it to anyone who loves and knows japanese cuisine.

 

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