Arch Rival

★★★★☆
  • 800 Redwood Hwy Frontage # 206

    Mill Valley, CA 94941

    Map & Directions
  • 415-383-0275

About Arch Rival

Hours
Sun 11am-6pm, Mon-Fri 10am-7pm, Sat 10am-6pm

Sports & Recreation

Sports & Recreation
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4.0 1
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I bought my son his first pair of running shoes here--the fit was great, and the shoes have lasted through Dipsea training, the Dipsea race, and are still feeling good. I would suggest that the store work on its customer service a little. I am not knowledgeable about running shoes, which is why I went to a specialty store rather than to, say, Nordstrom. The guy actually rolled his eyes when I said I had no idea what shoe we wanted! Also, I asked for some socks that would not chafe, and he just gestured vaguely to the wall where socks were and said, "The socks are over there." No kidding. However, when I insisted that he show me a good sock in the right size, he obliged. I recommend this store in spite of the service because the bottom line is that we got great shoes and socks that worked for us. I would return and purchase again.

2
★★★★☆

I bought my son his first pair of running shoes here--the fit was great, and the shoes have lasted through Dipsea training, the Dipsea race, and are still feeling good. I would suggest that the store work on its customer service a little. I am not knowledgeable about running shoes, which is why I went to a specialty store rather than to, say, Nordstrom. The guy actually rolled his eyes when I said I had no idea what shoe we wanted! Also, I asked for some socks that would not chafe, and he just gestured vaguely to the wall where socks were and said, "The socks are over there." No kidding. However, when I insisted that he show me a good sock in the right size, he obliged. I recommend this store in spite of the service because the bottom line is that we got great shoes and socks that worked for us. I would return and purchase again.

Pros: Good selection; knowledgeable staff

Cons: Not the friendliest for non-runners

 

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