Pampa

★★★☆☆
  • 7973 Beverly Blvd

    Los Angeles, CA 90048

    Map & Directions
  • 323-653-0442

About Pampa

Hours
Sun 11am-7pm, Mon-Sat 10:30am-7pm

Home & Garden

Home & Garden
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Do NOT buy from Pampa! they LIE to you about their furniture and have the worst customer service EVER! EVERY SINGLE one of their locations practices their extremely UNETHICAL way of business. don't be surprised if you make the horrendous

3
★★★★★

Do NOT buy from Pampa! they LIE to you about their furniture and have the worst customer service EVER! EVERY SINGLE one of their locations practices their extremely UNETHICAL way of business. don't be surprised if you make the horrendous

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I have never had a worse experience dealing with a merchant as I did dealing with Pampa. They are crooks, liars, unethical and plain rude. I buy a couch and provide them with a fabric sample. They say no problem and it will be done in 2-4

3
★★★★★

I have never had a worse experience dealing with a merchant as I did dealing with Pampa. They are crooks, liars, unethical and plain rude. I buy a couch and provide them with a fabric sample. They say no problem and it will be done in 2-4

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All you have to do is drive by this place and it just sucks you in. Pretty expensive, but if you have the money, they have great stuff!

5
★★★★★

All you have to do is drive by this place and it just sucks you in. Pretty expensive, but if you have the money, they have great stuff!

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My wife and I ordered a bed from Pampa 2 weeks ago. We weren't allowed to buy the store model, which was odd, but we got a discount on the one we ordered. Having read the bad reviews, I was worried but the bed was ready in two weeks as promised and it was well-made for an inexpensive bed, with no defects or damage. The woman who helped us was great _ attentive, kind and willing to help. Not so the first store employee we spoke to. She ignored us, was shrill, and refused to let us take home a decent-sized fabric swatch. Conclusion: Don't order something if you get crappy service. If you like it, go back and find the good worker. And make sure you k now exactly what you want, how much you'll be charged and make triple-sure that they put the delivery date in writing. Consistency isn't their big suit but we've bought two items here and haven't regretted it.

1
★★★☆☆

My wife and I ordered a bed from Pampa 2 weeks ago. We weren't allowed to buy the store model, which was odd, but we got a discount on the one we ordered. Having read the bad reviews, I was worried but the bed was ready in two weeks as promised and it was well-made for an inexpensive bed, with no defects or damage. The woman who helped us was great _ attentive, kind and willing to help. Not so the first store employee we spoke to. She ignored us, was shrill, and refused to let us take home a decent-sized fabric swatch. Conclusion: Don't order something if you get crappy service. If you like it, go back and find the good worker. And make sure you k now exactly what you want, how much you'll be charged and make triple-sure that they put the delivery date in writing. Consistency isn't their big suit but we've bought two items here and haven't regretted it.

Pros: pretty good inexpensive item, received on time

Cons: some employees are useless

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I ORDERED FURNITURE FROM THESE HORRIBLE PEOPLE. THEY WAIVED MY DELIVERY CHARGE BECAUSE THEY WERE 6 WEEKS LATE ON DELIVERING MY FURNITURE. THEY FINALLY DELIVERED IT TO MY HOUSE, BUT NOT TO MY APARTMENT BUT TO MY LOBBY!!! THEY LEFT IT DOWNSTAIRS. I HAD TO PAY ANOTHER MOVING COMPANY TO BRING IT UP TO MY APARTMENT BUT GIVEN THAT IT WAS LEFT IN MY LOBBY FOR SO LONG IT WAS DAMAGED, RIPPED AND WORTHLESS. PLEASE PLEASE DO NOT SHOP FROM HERE. THE OWNER MIKE IS AN ANIMAL.

0
★☆☆☆☆

I ORDERED FURNITURE FROM THESE HORRIBLE PEOPLE. THEY WAIVED MY DELIVERY CHARGE BECAUSE THEY WERE 6 WEEKS LATE ON DELIVERING MY FURNITURE. THEY FINALLY DELIVERED IT TO MY HOUSE, BUT NOT TO MY APARTMENT BUT TO MY LOBBY!!! THEY LEFT IT DOWNSTAIRS. I HAD TO PAY ANOTHER MOVING COMPANY TO BRING IT UP TO MY APARTMENT BUT GIVEN THAT IT WAS LEFT IN MY LOBBY FOR SO LONG IT WAS DAMAGED, RIPPED AND WORTHLESS. PLEASE PLEASE DO NOT SHOP FROM HERE. THE OWNER MIKE IS AN ANIMAL.

Pros: THEY ARE NO PROS

Cons: HORRIBLE CUSTOMER SERVICE

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I had a great experience at Pampa Furniture!! I bought my very first sectional couch here. It came in a timely manner. It is amazing, stylish, and comfortable!! I love that you can customize everything in the store. I think the staff here are friendly and helpful, especially Jamie!! She was very knowledgeable of all the fabrics and designs. I will definitely shop here again & recommend it to all of my friends!! Thanks Pampa!!

2
★★★★★

I had a great experience at Pampa Furniture!! I bought my very first sectional couch here. It came in a timely manner. It is amazing, stylish, and comfortable!! I love that you can customize everything in the store. I think the staff here are friendly and helpful, especially Jamie!! She was very knowledgeable of all the fabrics and designs. I will definitely shop here again & recommend it to all of my friends!! Thanks Pampa!!

Pros: customize you funiture, nice friendly & helpful staff, wonderful variety of furniture choises

Cons: none

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We paid for a bed and nightstand in full 3 months ago and we still haven't received them! At the time of purchase, I had them print: "MUST BE READY NO LATER THAN 2 WEEKS FROM TODAY" on the receipt, but it accomplished nothing. After frequent calls to "customer service" (what a joke) I was continually told things like, "It's being sanded." or "It will be ready next week." LIES! I was also told the manager's and owner's names were confidential. Probably because there's a price on their heads! I disputed it with my credit card as "non receipt of merchandise" and Pampa replied to my credit card company saying that my furniture was ready 5 days after my purchase. LIARS! So the charge is still on my credit card and I've been told that this can go on for a year and Pampa will probably win. They are protected because they don't refund money no matter what. It's store credit only, which works out great for them because they get their money and you get NOTHING. It's been 3 months and I'm sleeping on the floor. Stay out of Pampa and warn everyone you know.

0
★☆☆☆☆

We paid for a bed and nightstand in full 3 months ago and we still haven't received them! At the time of purchase, I had them print: "MUST BE READY NO LATER THAN 2 WEEKS FROM TODAY" on the receipt, but it accomplished nothing. After frequent calls to "customer service" (what a joke) I was continually told things like, "It's being sanded." or "It will be ready next week." LIES! I was also told the manager's and owner's names were confidential. Probably because there's a price on their heads! I disputed it with my credit card as "non receipt of merchandise" and Pampa replied to my credit card company saying that my furniture was ready 5 days after my purchase. LIARS! So the charge is still on my credit card and I've been told that this can go on for a year and Pampa will probably win. They are protected because they don't refund money no matter what. It's store credit only, which works out great for them because they get their money and you get NOTHING. It's been 3 months and I'm sleeping on the floor. Stay out of Pampa and warn everyone you know.

Pros: NONE

Cons: You'll over pay and you won't receive your merchandise EVER. Go to Pottery Barn instead.

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This is the worst furniture store I can possibly imagine. We purchased a desk and we were told that it would take 2 weeks to deliver the desk. Two weeks come and go and then we are told 4 more weeks. Then we are told they don't know when it is going to come in, maybe months and months from now. Their customer service is horrible and they rarely return phone calls or answer the phone. They also say they are having a 50% off sale but you can find the same furniture elsewhere for the same price as you would find it there for 50% off. The sales people are rude and unhelpful. They also change prices. It will be marked one price and when you go to purchase it they raise the price, saying that it was marked incorrectly. I would NOT advise shopping here.

0
★☆☆☆☆

This is the worst furniture store I can possibly imagine. We purchased a desk and we were told that it would take 2 weeks to deliver the desk. Two weeks come and go and then we are told 4 more weeks. Then we are told they don't know when it is going to come in, maybe months and months from now. Their customer service is horrible and they rarely return phone calls or answer the phone. They also say they are having a 50% off sale but you can find the same furniture elsewhere for the same price as you would find it there for 50% off. The sales people are rude and unhelpful. They also change prices. It will be marked one price and when you go to purchase it they raise the price, saying that it was marked incorrectly. I would NOT advise shopping here.

Pros: Nice looking furniture

Cons: Everything Else... Price Switching, Poor Customer service, lying about when items would be ready

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The reviews below say it all. They LIE about turnaround time (told us 3 weeks, took 3 MONTHS). They have maybe the WORST customer service I have EVER experienced. Managers and sales team do not return phone calls. They couldn't care less if you are displeased.
If you bought from here and had the same bad experience... complain to the B (dot) B (dot) B. Maybe then they will start practicing ethical business.

0
★☆☆☆☆

The reviews below say it all. They LIE about turnaround time (told us 3 weeks, took 3 MONTHS). They have maybe the WORST customer service I have EVER experienced. Managers and sales team do not return phone calls. They couldn't care less if you are displeased.
If you bought from here and had the same bad experience... complain to the B (dot) B (dot) B. Maybe then they will start practicing ethical business.

Pros: some nice products

Cons: customer service. they lie. managers and sales team do not care about customers

.

We have used Pampa for Staging homes that we sell or rent. After several experiences, we will never use them again. Dolores the owner is extremely rude. Be careful of the contracts you sign. If you want a home staged for 3 months and only use 1 she will charge you for the entire amount. They also don't seem to care about the properties they furnish. They damage interior and exterior walls throughout the homes the furnish. They don't seem to care about the places they furnish. They are greedy and only care about getting the money first, after that its horrible customer service. We would never recommend them to anyone.

0
★☆☆☆☆

We have used Pampa for Staging homes that we sell or rent. After several experiences, we will never use them again. Dolores the owner is extremely rude. Be careful of the contracts you sign. If you want a home staged for 3 months and only use 1 she will charge you for the entire amount. They also don't seem to care about the properties they furnish. They damage interior and exterior walls throughout the homes the furnish. They don't seem to care about the places they furnish. They are greedy and only care about getting the money first, after that its horrible customer service. We would never recommend them to anyone.

Pros: non

Cons: The owner, service

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? Consulted with salesperson for new couch 2/07 ? Promised couch completion and deliver in 3-4 weeks 2/07 ? Paid extra $$$ for down option, paid 50% 2/07 ? Told 4 weeks later, down option will not work with fabric selected 4/07 ? Fabric changed to leather upon recommendation 4/07 ? Leather extra upsell charge of $1800, paid 50% 4/07 ? 4 weeks later, no couch 5/07 ? Called customer service, no record of my invoice 5/07 ? Start calling store, customer service numerous times, no resolution, told not to call store. 5/07 ? Told salesperson / designer is no longer an employee and they seek to put all blame on this, no accountability. Asked for owner, told owner does not talk to customers 5/7/07. Unbelievable. 5/07 ? Asked for owner, told owner does not talk to customers 5/7/07. Unbelievable. ? Delivery promised for 5/14 ? No delivery ? Multiple attempts to confirm schedule with store and customer service 5/7 ? 5/14, no consistent answers, no access to owner. ? Delivery scheduled for 5/25, no delivery ? Final payment of $2200+ made 5/29 ? Delivery promised 5/29, no delivery ? Delivery 5/30. Product not correct, cushions not tufted as ordered, paid for, another week delay, couch looks "LUMPY" and made with terrible craftsmenship. ? Called again, asked for owner, no access 5/30 ? Product looks terrible, no design consistency. ? Asked for a full refund, take couch back, told no. ? Asked for a partial refund, take couch back, told no. ? Order to delivery took 16 weeks, not 4, product is terrible, no restitution ? Invested over $5,500. No one managed the process or has taken accountability. ? Negligent consulting. Terrible service, late delivery, terrible product aesthetic, manufacturing defects. ? Now fighting legally

0
★☆☆☆☆

? Consulted with salesperson for new couch 2/07 ? Promised couch completion and deliver in 3-4 weeks 2/07 ? Paid extra $$$ for down option, paid 50% 2/07 ? Told 4 weeks later, down option will not work with fabric selected 4/07 ? Fabric changed to leather upon recommendation 4/07 ? Leather extra upsell charge of $1800, paid 50% 4/07 ? 4 weeks later, no couch 5/07 ? Called customer service, no record of my invoice 5/07 ? Start calling store, customer service numerous times, no resolution, told not to call store. 5/07 ? Told salesperson / designer is no longer an employee and they seek to put all blame on this, no accountability. Asked for owner, told owner does not talk to customers 5/7/07. Unbelievable. 5/07 ? Asked for owner, told owner does not talk to customers 5/7/07. Unbelievable. ? Delivery promised for 5/14 ? No delivery ? Multiple attempts to confirm schedule with store and customer service 5/7 ? 5/14, no consistent answers, no access to owner. ? Delivery scheduled for 5/25, no delivery ? Final payment of $2200+ made 5/29 ? Delivery promised 5/29, no delivery ? Delivery 5/30. Product not correct, cushions not tufted as ordered, paid for, another week delay, couch looks "LUMPY" and made with terrible craftsmenship. ? Called again, asked for owner, no access 5/30 ? Product looks terrible, no design consistency. ? Asked for a full refund, take couch back, told no. ? Asked for a partial refund, take couch back, told no. ? Order to delivery took 16 weeks, not 4, product is terrible, no restitution ? Invested over $5,500. No one managed the process or has taken accountability. ? Negligent consulting. Terrible service, late delivery, terrible product aesthetic, manufacturing defects. ? Now fighting legally

Pros: NONE, worst buying experience I've ever had as a customer

Cons: Total lack of accountability, not one thing promised, every actually happened correctly or on time

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I have a bunch of beautiful wooden tables from Pampa that receive many compliments. I love them and they are lovely, high quality pieces. Unfortunately I made the mistake of buying a sofa from Pampa. It's very nice looking but the quality is terrible. After only having it for six months a nail started sticking out the back side. Pampa wasn't very interested in helping me. They wanted to charge me for pick up and redelivery to fix the sofa. Now I've had the sofa for less than three years and it squeaks every time someone sits on it, has lost its shape and the cushions are literally tearing apart at the seams. I was so embarrassed when my in-laws had trouble getting up from the sofa because it is too squishy and deep from normal wear. It seems more like I've had it 20 years, not three. So stay away from sofas, but the wood tables are great.

2
★★★★☆

I have a bunch of beautiful wooden tables from Pampa that receive many compliments. I love them and they are lovely, high quality pieces. Unfortunately I made the mistake of buying a sofa from Pampa. It's very nice looking but the quality is terrible. After only having it for six months a nail started sticking out the back side. Pampa wasn't very interested in helping me. They wanted to charge me for pick up and redelivery to fix the sofa. Now I've had the sofa for less than three years and it squeaks every time someone sits on it, has lost its shape and the cushions are literally tearing apart at the seams. I was so embarrassed when my in-laws had trouble getting up from the sofa because it is too squishy and deep from normal wear. It seems more like I've had it 20 years, not three. So stay away from sofas, but the wood tables are great.

Pros: great wooden tables

Cons: low quality sofas

 

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