Val Strough Honda

★★☆☆☆
  • 1 Heitzinger Plaza

    Seaside, CA 93955

    Map & Directions
  • 831-899-2222

2.0 6
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We purchased a car from them and ask for a carfax report, we later found out that the carfax report that they showed us was over 10 months old and hid a car accident. We called them to speak about this issue and they were rude and un-helpful. This organization is awful and I wouldn't send anyone to them. They do not care about the customers. First time shame on me there will be no second. SPREAD THE WORD BOYCOTT VAL STROUGH HONDA!!!!!

1
★☆☆☆☆

We purchased a car from them and ask for a carfax report, we later found out that the carfax report that they showed us was over 10 months old and hid a car accident. We called them to speak about this issue and they were rude and un-helpful. This organization is awful and I wouldn't send anyone to them. They do not care about the customers. First time shame on me there will be no second. SPREAD THE WORD BOYCOTT VAL STROUGH HONDA!!!!!

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I have never experienced such horrible customer service before. They could have cared less to have my business. Rick specifically is a terrible salesperson, he had a poor attitude from the moment I stepped on the lot to the time I left. Unless you are aiming to make a decision you'll regret don't even think about going to Val Strough Honda! Consider yourself warned.

1
★☆☆☆☆

I have never experienced such horrible customer service before. They could have cared less to have my business. Rick specifically is a terrible salesperson, he had a poor attitude from the moment I stepped on the lot to the time I left. Unless you are aiming to make a decision you'll regret don't even think about going to Val Strough Honda! Consider yourself warned.

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In the latter part of 2008 I took my Accord in for service at Val Strough Honda in Seaside. Apparently an axle boot tore and was leaking oil. They replaced the boot and all was okay, however I noticed my headlight switch was now broken. I took the car back and told them the switch was fine before the axle boot repair. They said they'd check it out, but stated that they did not mess with anything but the axle boot. A few hours later, I get a phone call that the headlight switch needed replacing, estimate $200. Being new in this area, I had them replace the switch that was originally perfect. A week later, my engine malfunction light illuminated! These new and consistent problems appeared awfully suspicious, especially with a bad economy and businesses suffering. I took my car to the Sam Linder Honda dealership in Salinas and they not only addressed my engine malfunction light problem, they didn't charge a penny since it was covered under an extended warranty. They also presented me with a "to do" list and repair estimate sheet. Comparing both dealerships (Val Strough and Sam Linder), Sam Linder Honda wins and will be getting my repeat business, even if it's a few miles further away from my home. Honesty, friendliness and professionalism is what I received from Sam Linder Honda in Salinas. It's been over a month and still no "new problems" have arisen since Sam Linder Honda repaired my vehicle ;-). If anybody else experienced a similar problem with Val Strough Honda in Seaside, please submit an honest review here for ALL to see.

1
★☆☆☆☆

In the latter part of 2008 I took my Accord in for service at Val Strough Honda in Seaside. Apparently an axle boot tore and was leaking oil. They replaced the boot and all was okay, however I noticed my headlight switch was now broken. I took the car back and told them the switch was fine before the axle boot repair. They said they'd check it out, but stated that they did not mess with anything but the axle boot. A few hours later, I get a phone call that the headlight switch needed replacing, estimate $200. Being new in this area, I had them replace the switch that was originally perfect. A week later, my engine malfunction light illuminated! These new and consistent problems appeared awfully suspicious, especially with a bad economy and businesses suffering. I took my car to the Sam Linder Honda dealership in Salinas and they not only addressed my engine malfunction light problem, they didn't charge a penny since it was covered under an extended warranty. They also presented me with a "to do" list and repair estimate sheet. Comparing both dealerships (Val Strough and Sam Linder), Sam Linder Honda wins and will be getting my repeat business, even if it's a few miles further away from my home. Honesty, friendliness and professionalism is what I received from Sam Linder Honda in Salinas. It's been over a month and still no "new problems" have arisen since Sam Linder Honda repaired my vehicle ;-). If anybody else experienced a similar problem with Val Strough Honda in Seaside, please submit an honest review here for ALL to see.

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I bought a Civic from Val Strough Honda in 2005, and have been taking it back for oil changes ever since. They were professional and helpful when we were looking, and the negotiations, though stressful, went smoothly.

I go regularly for oil changes, and they always offer the highest level of service. I drop off the car, they drop me off at work, and pick me up again. I would definitely recommend Val Strough Honda to others.

4
★★★★☆

I bought a Civic from Val Strough Honda in 2005, and have been taking it back for oil changes ever since. They were professional and helpful when we were looking, and the negotiations, though stressful, went smoothly.

I go regularly for oil changes, and they always offer the highest level of service. I drop off the car, they drop me off at work, and pick me up again. I would definitely recommend Val Strough Honda to others.

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I have had nothing but problems with this dealership and so has my co-worker. Between the two of us we have purchased 4 cars total. The first two cars we had no problem, but when we went back for the second cars, they were nothing but rude, condisending and acted like they didn't care if we bought more cars from them or not. I personally will never buy another car nor send another person to them again. I sent my co-worker and I regret it.

1
★☆☆☆☆

I have had nothing but problems with this dealership and so has my co-worker. Between the two of us we have purchased 4 cars total. The first two cars we had no problem, but when we went back for the second cars, they were nothing but rude, condisending and acted like they didn't care if we bought more cars from them or not. I personally will never buy another car nor send another person to them again. I sent my co-worker and I regret it.

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We purchased our Honda Odyssey from Val Strough. They offered the lowest price in the Silicon Valley/Monterey area and offered frop-off service at our house. Nice, knowledgeable staff.

4
★★★★☆

We purchased our Honda Odyssey from Val Strough. They offered the lowest price in the Silicon Valley/Monterey area and offered frop-off service at our house. Nice, knowledgeable staff.

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Message from Val Strough Honda

We take pride in the vehicles we sell and strive to provide a great customer experience

More about Val Strough Honda

Stop by and visit us today at Val Strough Honda, your Seaside area Honda dealership. We take pride in the vehicles we sell and strive to provide a great customer experience. Whether you are looking for a new Honda Civic, Honda Accord, Honda Pilot, or Honda Ridgeline, we would be happy to assist you in your car buying process. At Val Strough Honda we give you easy access to the most up-to-date internet car buying tools: you can quickly view our new Honda Specials, Used Car Specials, new Honda inventory, used vehicle inventory, research or compare your new vehicle, request a test drive, apply for financing, schedule your next service appointment, or even get door to door directions. We make new and used car buying research, comparing, and shopping easier for you, so you can spend more time finding the perfect Honda vehicle. Customer loyalty, pride, and attention to detail are just a few reasons car buyers visit Val Strough Honda. Our website provides great deals, incentives, and offers a massive selection of new and used Honda cars, trucks, and SUVs. Give us a call at 888-541-7126 today! Our friendly and knowledgeable staff always exceed expectations in helping you find your new Honda vehicle.

 

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