McDonald's

★★★★☆
  • 5019 Torrance Blvd

    Torrance, CA 90503

    Map & Directions
  • 310-542-3167

About McDonald's

Categories
  • Fast Food Restaurants
  • Restaurants
  • Breakfast
  • Frozen Yogurt
  • Coffeehouses
  • Hamburgers
  • Salads
  • Sandwich Shops
Details
  • $
  • Breakfast
  • Carry Out
  • Cheap Eats
  • Family Style Dining
  • Family-Friendly Dining
  • Group Dining
  • Lunch Spot
  • Open 7 Days
Hours
M-Su 24hr
Services
  • PlayLand
  • DriveThru
  • WiFi
  • GiftCards
  • MobileOffers
  • MobileOrdering
  • Indoor Dining Available
  • Indoor PlayPlace Available
  • Create Your Taste Available

Food

Food
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3.5 2
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.

Not only are the french fries soggy 9 times out of 10. But the service is even more horrible.

No napkins, No ketchup, No sauce?
These are things that I shouldnt have to ask for. But everytime I go there its the same thing, 6 burgers,

3
★★★★★

Not only are the french fries soggy 9 times out of 10. But the service is even more horrible.

No napkins, No ketchup, No sauce?
These are things that I shouldnt have to ask for. But everytime I go there its the same thing, 6 burgers,

.

My wife and I seem to have customer service problems on a regular basis. They are rude and unorganized with people standing aimlessly around after ordering your food and confusing the waiting line with the ordering line. The manager Daniel, if that is his name (wouldn't disclose his name to me over the phone even though I explained my problem with missing items) until I had to personally go to the store. No receipt was given to us at time of purchase or in bag. The person taking the order seem to get mad at my 7 year old son when he asked what kind of dragon do you have today. Remember, customer service is most important. I am an Executive Vice President for one of the largest real estate marketing companies and would think that McDonalds would not like to have a below standard running operation like this one. We never have any problems with the PCH McDonalds in Redondo Beach, Artesia in Redondo Beach or Hawthorne & 190th in torrance. It seems that this location at 5019 Torrance Blvd Torrance, CA 90503 is constantly having problems with customer service. I will forward this to corporate McDonalds and hopefully this can be rectified for my kids and other kids sake.

1
★☆☆☆☆

My wife and I seem to have customer service problems on a regular basis. They are rude and unorganized with people standing aimlessly around after ordering your food and confusing the waiting line with the ordering line. The manager Daniel, if that is his name (wouldn't disclose his name to me over the phone even though I explained my problem with missing items) until I had to personally go to the store. No receipt was given to us at time of purchase or in bag. The person taking the order seem to get mad at my 7 year old son when he asked what kind of dragon do you have today. Remember, customer service is most important. I am an Executive Vice President for one of the largest real estate marketing companies and would think that McDonalds would not like to have a below standard running operation like this one. We never have any problems with the PCH McDonalds in Redondo Beach, Artesia in Redondo Beach or Hawthorne & 190th in torrance. It seems that this location at 5019 Torrance Blvd Torrance, CA 90503 is constantly having problems with customer service. I will forward this to corporate McDonalds and hopefully this can be rectified for my kids and other kids sake.

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