North Beach Pizza

★★★☆☆
  • 240 E 3rd Ave

    San Mateo, CA 94401

    Map & Directions
  • 650-344-5000

About North Beach Pizza

Hours
Monday 11:00 AM - 10:30 PM Tuesday 11:00 AM - 10:30 PM Wednesday 11:00 AM - 10:30 PM Thursday 11:00 AM - 10:30 PM Friday 11:00 AM - 11:45 PM Saturday 11:00 AM - 11:45 PM Sunday 11:00 AM - 10:30 PM

Food

Food
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3.2 10
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The food is decent, but the service makes me never want to order from here again. Our first bad time with delivery was when we ordered at 5:30 pm, were told that the food would be here in 45 min - then we called at 6:30 when it wasn't here. They had no record of our order, and didn't seem to care. As I was on the phone with the manager, the delivery guy called me to say he couldn't find our house - even though I was on the other line with the manager telling me that we didn't order anything from there! The second bad experience was last night, when we decided to order online, since we've had separate problems with our order getting lost in translation over the phone. We placed the online order at 6:23, got a confirmation phone call back (as is their policy) telling us we'd have a 45 min wait. Then, when our food wasn't here at 7:50 we called, and were told that the delivery guy had left a half hour before - so apparently our food was already in the car for a half hour, and it hadn't arrived yet (we live about 6 blocks from the restaurant). We asked to have the manager call us back, to find out why we are continually told that it's a 45 min wait when it is always longer.
Of course, no phone call - so our only recourse it to never bother ordering from here again, since no pizza is worth this aggravation.

0
★☆☆☆☆

The food is decent, but the service makes me never want to order from here again. Our first bad time with delivery was when we ordered at 5:30 pm, were told that the food would be here in 45 min - then we called at 6:30 when it wasn't here. They had no record of our order, and didn't seem to care. As I was on the phone with the manager, the delivery guy called me to say he couldn't find our house - even though I was on the other line with the manager telling me that we didn't order anything from there! The second bad experience was last night, when we decided to order online, since we've had separate problems with our order getting lost in translation over the phone. We placed the online order at 6:23, got a confirmation phone call back (as is their policy) telling us we'd have a 45 min wait. Then, when our food wasn't here at 7:50 we called, and were told that the delivery guy had left a half hour before - so apparently our food was already in the car for a half hour, and it hadn't arrived yet (we live about 6 blocks from the restaurant). We asked to have the manager call us back, to find out why we are continually told that it's a 45 min wait when it is always longer.
Of course, no phone call - so our only recourse it to never bother ordering from here again, since no pizza is worth this aggravation.

Pros: good food

Cons: ALL ASPECTS OF SERVICE

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Coming from New York, I know what good pizza is like. North Beach Pizza has not let me down. It is some of the best pizza I've had on the west coast ever. The restaurant is often busy so be prepared to wait and the servers are usually understaffed. Also be prepared to wait about a half hour to make the pizza. In other words, don't go there hungry or you will get unpatient. Otherwise, a great place to go with friend and have a drink and some great pizza. Non pizza food looks good too, but have never tried it.

2
★★★★★

Coming from New York, I know what good pizza is like. North Beach Pizza has not let me down. It is some of the best pizza I've had on the west coast ever. The restaurant is often busy so be prepared to wait and the servers are usually understaffed. Also be prepared to wait about a half hour to make the pizza. In other words, don't go there hungry or you will get unpatient. Otherwise, a great place to go with friend and have a drink and some great pizza. Non pizza food looks good too, but have never tried it.

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Service is horrible!!! First, we had to wait 20 minutes to be seated, then we had to wait an 1.5 hour on our order, claiming they lost our ORDER!!! How do you loose anything in a tiny restaurant? When we wanted to speak to a manager, they didn't even apologize for their poor service, they just said, we'll give you give you free bread sticks and your order should be coming up. While the discussion is going on, their RUDE HOSTESS was in the back laughing and hissing at us. I definitely don't think their pizza is good enough for the kind of "don't care about your customer" attitude. They should be greatful for the patrons they do receive. If you want GOOD SERVICE AND GOOD FOOD, I do not recommend this place.

1
★★☆☆☆

Service is horrible!!! First, we had to wait 20 minutes to be seated, then we had to wait an 1.5 hour on our order, claiming they lost our ORDER!!! How do you loose anything in a tiny restaurant? When we wanted to speak to a manager, they didn't even apologize for their poor service, they just said, we'll give you give you free bread sticks and your order should be coming up. While the discussion is going on, their RUDE HOSTESS was in the back laughing and hissing at us. I definitely don't think their pizza is good enough for the kind of "don't care about your customer" attitude. They should be greatful for the patrons they do receive. If you want GOOD SERVICE AND GOOD FOOD, I do not recommend this place.

Pros: N/A

Cons: Service, Parking, Size of location

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I went here for the first time recently and I loved it! The pizza is delicious and the salads and pasta dishes were huge and yummy, too! It was packed and took a long time to get served in the restaurant, but the take out line seemed to move quickly.

PROS: Awesome food
CONS: Loooooong wait on a Saturday night

5
★★★★★

I went here for the first time recently and I loved it! The pizza is delicious and the salads and pasta dishes were huge and yummy, too! It was packed and took a long time to get served in the restaurant, but the take out line seemed to move quickly.

PROS: Awesome food
CONS: Loooooong wait on a Saturday night

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.

This restaurant has great pizza. Good place to go get something to eat and then walk over to watch a movie afterwards. The prices are very reasonable.

PROS: Not expensive at all
CONS: Small Limited seating

4
★★★★☆

This restaurant has great pizza. Good place to go get something to eat and then walk over to watch a movie afterwards. The prices are very reasonable.

PROS: Not expensive at all
CONS: Small Limited seating

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.

If you want pizza fast then go to your local grocery store and buy a 3 minute microwavable. Not sure why the other reviewers would go out and expect a pizza faster than 20 minutes. The pizzas are handmade and they cook them onsite, definitely worth the wait. The restaurant in San Mateo is always crowded and hectic on Friday and Saturday. This location also has pickup and delivery so its not close to being the best eat in restaurant. You eat 2 slices and you're full, try it out.

2
★★★★★

If you want pizza fast then go to your local grocery store and buy a 3 minute microwavable. Not sure why the other reviewers would go out and expect a pizza faster than 20 minutes. The pizzas are handmade and they cook them onsite, definitely worth the wait. The restaurant in San Mateo is always crowded and hectic on Friday and Saturday. This location also has pickup and delivery so its not close to being the best eat in restaurant. You eat 2 slices and you're full, try it out.

Pros: Crust, Choices, Quality

Cons: Not a grt eat in spot

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Great Pizza and pasta though a little bit pricy compared with Pizza Hut or Pasta Pomodora. Small and warm restaurant atmosphere, great for family gathering. Very good and quick service. Usually packed during dinner time.

4
★★★★☆

Great Pizza and pasta though a little bit pricy compared with Pizza Hut or Pasta Pomodora. Small and warm restaurant atmosphere, great for family gathering. Very good and quick service. Usually packed during dinner time.

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.

Having heard so many great things about North Beach Pizza, I decided to order delivery from there today. I ordered a large mushroom pizza and used my $3 off coupon from the yellow pages so it ended up being only $15 which is a great deal for a 12-slice pizza. The delivery guy took about 45 minutes, which isn't bad considering I live "deep" in Burlingame. It arrived hot (I had to let it cool a bit), which I really like, because I hate when they bring you cold pizza. The only problem I had was that they put SO MUCH MOZZARELLA cheese on it (even though I love mozzarella, it was a little TOO much). But I can just tell them next time to cut down on the cheese. The mushrooms they put on the pizza are DELICIOUS, they are so fresh, and it makes me think that all the mushrooms I've had in the past were canned. They tasted almost like meat (that's how rich they were). Great crust, ingredients, and service - you should try North Beach Pizza - true Italian pizza!

4
★★★★☆

Having heard so many great things about North Beach Pizza, I decided to order delivery from there today. I ordered a large mushroom pizza and used my $3 off coupon from the yellow pages so it ended up being only $15 which is a great deal for a 12-slice pizza. The delivery guy took about 45 minutes, which isn't bad considering I live "deep" in Burlingame. It arrived hot (I had to let it cool a bit), which I really like, because I hate when they bring you cold pizza. The only problem I had was that they put SO MUCH MOZZARELLA cheese on it (even though I love mozzarella, it was a little TOO much). But I can just tell them next time to cut down on the cheese. The mushrooms they put on the pizza are DELICIOUS, they are so fresh, and it makes me think that all the mushrooms I've had in the past were canned. They tasted almost like meat (that's how rich they were). Great crust, ingredients, and service - you should try North Beach Pizza - true Italian pizza!

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.

After seeing the line stretching out the door, we thought this place deserved a chance. Boy were we wrong. After a 25 minute wait to be seated, we ordered a pepperoni pizza. About 20 minutes later, we asked how it was coming along, only to be told that they had misplaced our order and that it would take another 20 minutes. Ok, we thought, no big deal. Then the pizza arrived. It was thick, bready, undercooked, with bland undercooked slices of pepperoni _underneath_ a thick layer of gummy tasteless cheese. We managed to down a couple of slices each, just because we were starving, and decided then and there that that was the last time we'd visit North Beach Pizza in San Mateo. Even Mountain Mike's is far better, not to mention Amici's brick oven pizza, which is in another league.

0
★☆☆☆☆

After seeing the line stretching out the door, we thought this place deserved a chance. Boy were we wrong. After a 25 minute wait to be seated, we ordered a pepperoni pizza. About 20 minutes later, we asked how it was coming along, only to be told that they had misplaced our order and that it would take another 20 minutes. Ok, we thought, no big deal. Then the pizza arrived. It was thick, bready, undercooked, with bland undercooked slices of pepperoni _underneath_ a thick layer of gummy tasteless cheese. We managed to down a couple of slices each, just because we were starving, and decided then and there that that was the last time we'd visit North Beach Pizza in San Mateo. Even Mountain Mike's is far better, not to mention Amici's brick oven pizza, which is in another league.

Pros: atmosphere

Cons: , tasteless

.

i don't know how they keep winning awards but the pizza there SUCKS and its EXPENSIVE. The cheese is greasy, rubbery, and always tastes a bit "funny" like i can't describe....that last bit when i chew and swallow...blah. I have gave it SEVERAL chances due to people houding me when i say it sucks. I live less than a mile from there and have had them deliver about 3 times....all three time they got lost and delivered the pie late...so i think its the delivery and the cooling down of the pie that leads to a bad taste...dine in several times and still the same...blah. Pizza HUT!!! they deliver on time to me ALL the time and always tastes the same and FAR cheaper. Even at the rest i have to wait for bad food in a loud rest. Never again

0
★☆☆☆☆

i don't know how they keep winning awards but the pizza there SUCKS and its EXPENSIVE. The cheese is greasy, rubbery, and always tastes a bit "funny" like i can't describe....that last bit when i chew and swallow...blah. I have gave it SEVERAL chances due to people houding me when i say it sucks. I live less than a mile from there and have had them deliver about 3 times....all three time they got lost and delivered the pie late...so i think its the delivery and the cooling down of the pie that leads to a bad taste...dine in several times and still the same...blah. Pizza HUT!!! they deliver on time to me ALL the time and always tastes the same and FAR cheaper. Even at the rest i have to wait for bad food in a loud rest. Never again

Pros: close

Cons: food, deliver service, parking

 

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