Zino's Intl Hair Designers

★★★☆☆
  • 7610 Hazard Center Dr 702

    San Diego, CA 92108

    Map & Directions
  • 619-574-7895

About Zino's Intl Hair Designers

Categories
Hours
Thu-Sat 10am-6pm

Personal Services

Personal Services
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I agree with the 2 reviews that gave ONE star- WORST customer service (ZINO) worst FACIAL EVER! I called Zino to explain what happened he did not care to fix the problem, he backed sandra of course since she gives him $$ TO RENT her space. I was suppose to get a RELAXING facial I told her. She kept this BRIGHT flourescent light on the ENTIRE TIME- the steam was so hot it burned my eye lids, the products made me break out and she over-charged me! I told her during the facial its too bright, I always get pads on my eyes- she said she needs it on to see everything! Maybe she needs glasses? All facials come with a nice scalp massage, hand/feet ESPECIALLY for the price she charges. She did none of this. I felt I was in a sterile room-unrelaxed.

1
★☆☆☆☆

I agree with the 2 reviews that gave ONE star- WORST customer service (ZINO) worst FACIAL EVER! I called Zino to explain what happened he did not care to fix the problem, he backed sandra of course since she gives him $$ TO RENT her space. I was suppose to get a RELAXING facial I told her. She kept this BRIGHT flourescent light on the ENTIRE TIME- the steam was so hot it burned my eye lids, the products made me break out and she over-charged me! I told her during the facial its too bright, I always get pads on my eyes- she said she needs it on to see everything! Maybe she needs glasses? All facials come with a nice scalp massage, hand/feet ESPECIALLY for the price she charges. She did none of this. I felt I was in a sterile room-unrelaxed.

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This is the worst salon I have ever been to. First of all I waited at least 3 minutes to even be greeted by the receptionist cause they were too busy talking about their boyfriend issues. Finally I was taken to the station by natalia. She didn't hardly smile and with her heavy accent I had trouble understanding her. I just asked for a trim and chopped off at least 4 inches then she asked for another stylist to help her finish the cut she messed up and it was still horrible. I left very unhappy
and will never be back. By the way the waiting area looks like a swap meet threw up it was so cluttered with junk. I was supposed to get color also but that will never happen at that place!

1
★☆☆☆☆

This is the worst salon I have ever been to. First of all I waited at least 3 minutes to even be greeted by the receptionist cause they were too busy talking about their boyfriend issues. Finally I was taken to the station by natalia. She didn't hardly smile and with her heavy accent I had trouble understanding her. I just asked for a trim and chopped off at least 4 inches then she asked for another stylist to help her finish the cut she messed up and it was still horrible. I left very unhappy
and will never be back. By the way the waiting area looks like a swap meet threw up it was so cluttered with junk. I was supposed to get color also but that will never happen at that place!

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I was recommended to Zino's, Jan specifically after a hair coloring gone terribly wrong. Jan took me in and fixed the damage done to my hair elsewhere. She applied a color to gradually remove the damage. I now see her regularly for cut and highlights. The salon is busy and everyone still has time to be friendly. The receptionist gives you a reminder call the day prior to your appointment which is helpful.

4
★★★★☆

I was recommended to Zino's, Jan specifically after a hair coloring gone terribly wrong. Jan took me in and fixed the damage done to my hair elsewhere. She applied a color to gradually remove the damage. I now see her regularly for cut and highlights. The salon is busy and everyone still has time to be friendly. The receptionist gives you a reminder call the day prior to your appointment which is helpful.

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Have had waxing done at Zinos on several occasions and have always been very very impressed. I have sensitive skin and the woman who has helped me is always gentle and spends time calming my skin afterward. I have also had my hair done at Zinos, but have since decided to go elsewhere, partially for convenience, partially a result of price and found better service elsewhere.

3
★★★☆☆

Have had waxing done at Zinos on several occasions and have always been very very impressed. I have sensitive skin and the woman who has helped me is always gentle and spends time calming my skin afterward. I have also had my hair done at Zinos, but have since decided to go elsewhere, partially for convenience, partially a result of price and found better service elsewhere.

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I was in the need to find a salon that was more convenient as well as more affordable. A friend recommended Carol at this salon and I gave her a try (cut/color highlights). I was very nervous as it was the first time anyone different had cut/colored my hair in 10 years. She did a great job and I'm very pleased with both my cut and color. She is busy so you have to book in advance and she has an assistant who helps her at times (wash your hair, blow dry, etc.). Both do a great job. Best of all, it's saving me over $50 each time I go so I'm more inclined to go more often (if that makes any sense!). Very easy to find parking too since it's in the Hazard Center mall area (upstairs next to Joe's Crab Shack).

4
★★★★☆

I was in the need to find a salon that was more convenient as well as more affordable. A friend recommended Carol at this salon and I gave her a try (cut/color highlights). I was very nervous as it was the first time anyone different had cut/colored my hair in 10 years. She did a great job and I'm very pleased with both my cut and color. She is busy so you have to book in advance and she has an assistant who helps her at times (wash your hair, blow dry, etc.). Both do a great job. Best of all, it's saving me over $50 each time I go so I'm more inclined to go more often (if that makes any sense!). Very easy to find parking too since it's in the Hazard Center mall area (upstairs next to Joe's Crab Shack).

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Their customer service is the worst!!!
I went in for a spa treatment package that my boss got me. I was scheduled to get my hair done and saw the lady that was supposed to do my nails the next day. She came up to me with her schedule book and whispered in my ear that she wasn't going to show up for work that day and if i could reschedule with her. The day i was supposed to go in for my nails i became ill and stayed at home- didn't even go in to work. I called in an hour after my reservation, after waking up from a nap, and told the receptionist what had happened. She said that the lady that did the nails would call me back but if i didn't reschedule 24 hours in advance my nail treatment would be forfeited.
I called the next day and spoke to the nail lady and she gave me the worst attitude on how she had to wait 15 min for me and that i had wasted her time. She would not reschedule for me even though i had done a favor for her the week before. This is the worst customer service experience i have ever experienced. They had their money through the pre-paid spa package... they didn't give a fU** about me.

0
★☆☆☆☆

Their customer service is the worst!!!
I went in for a spa treatment package that my boss got me. I was scheduled to get my hair done and saw the lady that was supposed to do my nails the next day. She came up to me with her schedule book and whispered in my ear that she wasn't going to show up for work that day and if i could reschedule with her. The day i was supposed to go in for my nails i became ill and stayed at home- didn't even go in to work. I called in an hour after my reservation, after waking up from a nap, and told the receptionist what had happened. She said that the lady that did the nails would call me back but if i didn't reschedule 24 hours in advance my nail treatment would be forfeited.
I called the next day and spoke to the nail lady and she gave me the worst attitude on how she had to wait 15 min for me and that i had wasted her time. She would not reschedule for me even though i had done a favor for her the week before. This is the worst customer service experience i have ever experienced. They had their money through the pre-paid spa package... they didn't give a fU** about me.

Pros: parking

Cons: customer service is bad. workers are inexperienced.

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I have only had my hair done for my wedding (by Erica) and a few facials and waxings (her name starts with an S??) and they do a great job! My wedding hair was fantastic and my facials are not too expensive and great! I love how my skin feels after my faicals there!!

5
★★★★★

I have only had my hair done for my wedding (by Erica) and a few facials and waxings (her name starts with an S??) and they do a great job! My wedding hair was fantastic and my facials are not too expensive and great! I love how my skin feels after my faicals there!!

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