Bella Bridesmaid

★★★★☆
  • 2250 Union St # B

    San Francisco, CA 94123

    Map & Directions
  • 415-931-5492

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Bella saved me and my posse of bridesmaids. I checked all the other spots around town and even went outside of SF. After doing some web searching I found some dresses by Alix and Kelly and found they were sold at Bella. The staff were incredibly helpful and good to us. I loved sitting back watching all the ladies try on these amazing elegant and simple dresses. Alix and Kelly is a company made up of two great girls out of LA and I was so happy to find them at Bella. Not only did Bella have the right dresses but I highly recommend them as a great shop. Thank you for treating us right! You made this bride happy. There were many things stressing me out but once I saw how happy my favorite girls were in these dresses that was all I needed, Go to Bella!!

2
★★★★★

Bella saved me and my posse of bridesmaids. I checked all the other spots around town and even went outside of SF. After doing some web searching I found some dresses by Alix and Kelly and found they were sold at Bella. The staff were incredibly helpful and good to us. I loved sitting back watching all the ladies try on these amazing elegant and simple dresses. Alix and Kelly is a company made up of two great girls out of LA and I was so happy to find them at Bella. Not only did Bella have the right dresses but I highly recommend them as a great shop. Thank you for treating us right! You made this bride happy. There were many things stressing me out but once I saw how happy my favorite girls were in these dresses that was all I needed, Go to Bella!!

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For some reason I've always been under the impression that bridal (in this case bridesmaid) salons had outstanding customer service. Not so at Bella Bridemaid! I walked in for my appointment, on time at that, only to be ignored. I stood there feeling awkward for some time before anyone even acknowledged me. Mind you, they knew I was there. My reflection was sharing space with the other girl standing in front of the mirror.

Also, the store is way too small! I don't care if being in the "hot" neighborhood means you're allowed to sacrifice retail space. Making your customers comfortable goes a long way. I can't imagine 10 bridesmaids fitting in there. I suppose they try to get as many people in there by lining up a bunch of cushioned benches (think locker room-style). Blah! The store kept with the small theme when they designed their dressing rooms too. They're so small that it's difficult to move around in there and there's only one hook. Hello! That means my clothes go on the floor which means even less space to move around! Be sure to check your modesty at the door because they use shower curtain style curtains (you know the kind, the ones that never want to stay closed). Yes, they have a big selection and that's about all they have going for them. Bella Bridesmaid SF is a low budget, high profit chain store, complete with BAD CUSTOMER SERVICE.

1
★★☆☆☆

For some reason I've always been under the impression that bridal (in this case bridesmaid) salons had outstanding customer service. Not so at Bella Bridemaid! I walked in for my appointment, on time at that, only to be ignored. I stood there feeling awkward for some time before anyone even acknowledged me. Mind you, they knew I was there. My reflection was sharing space with the other girl standing in front of the mirror.

Also, the store is way too small! I don't care if being in the "hot" neighborhood means you're allowed to sacrifice retail space. Making your customers comfortable goes a long way. I can't imagine 10 bridesmaids fitting in there. I suppose they try to get as many people in there by lining up a bunch of cushioned benches (think locker room-style). Blah! The store kept with the small theme when they designed their dressing rooms too. They're so small that it's difficult to move around in there and there's only one hook. Hello! That means my clothes go on the floor which means even less space to move around! Be sure to check your modesty at the door because they use shower curtain style curtains (you know the kind, the ones that never want to stay closed). Yes, they have a big selection and that's about all they have going for them. Bella Bridesmaid SF is a low budget, high profit chain store, complete with BAD CUSTOMER SERVICE.

Pros: selection

Cons: somewhat snotty assistant

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This is an adorable store with great salespeople. Not only did I find a great bmaid's dress (which they all swear they will definitely wear again) but I also found a really cool informal bridal gown as well. The staff was fantastic from beginning to end.

2
★★★★★

This is an adorable store with great salespeople. Not only did I find a great bmaid's dress (which they all swear they will definitely wear again) but I also found a really cool informal bridal gown as well. The staff was fantastic from beginning to end.

Pros: great service, lovely atmosphere, beautiful dresses

Cons: give yourself time to park!

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The service here is very good. They have a huge selection. And the dresses are not the usual horrible bridesmaids dresses you see in so many stores. You can actually picture someone enjoying wearing a dress from here. Although I did not buy my dresses from here, I think they have a wonderful selection and customer service.

2
★★★★★

The service here is very good. They have a huge selection. And the dresses are not the usual horrible bridesmaids dresses you see in so many stores. You can actually picture someone enjoying wearing a dress from here. Although I did not buy my dresses from here, I think they have a wonderful selection and customer service.

Pros: wide variety, tons of colors, cute dresses

Cons: bit pricey

.

We arrived about 15 minutes early for our 2PM appointment which was no easy task for 10 bridesmaids. The woman was running behind on her previous appoinment, so we ended up waiting 45 minutes only to be rushed out because she had another appointment coming at 3PM. When we picked up the $300 dresses, the construction was so poor and none of them fit even close to the measurements she took. The owner was not willing to help us all. Pricey alterations capped off the poor service.

0
★☆☆☆☆

We arrived about 15 minutes early for our 2PM appointment which was no easy task for 10 bridesmaids. The woman was running behind on her previous appoinment, so we ended up waiting 45 minutes only to be rushed out because she had another appointment coming at 3PM. When we picked up the $300 dresses, the construction was so poor and none of them fit even close to the measurements she took. The owner was not willing to help us all. Pricey alterations capped off the poor service.

Cons: poor customer service

 

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