Douglas Furniture

★★★★☆
  • 23661 Newhall Ave

    Newhall, CA 91321

    Map & Directions
  • 661-255-8366

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While stationed at Castle Air Force Base 1975, I purchased a "Metal dining Set" Model 2-50 , I still use it and it is in good shape, we had it re-covered in Madrid Spain 1991, and again Charleston South Carolina 2005. I change the legs

3
★★★★★

While stationed at Castle Air Force Base 1975, I purchased a "Metal dining Set" Model 2-50 , I still use it and it is in good shape, we had it re-covered in Madrid Spain 1991, and again Charleston South Carolina 2005. I change the legs

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As soon as we walked in the door we recieved unbelievable service. They did everything we asked and more. I will only shop at this store from now on. They also have a wonderful web site so we could do all of our pre-shopping online before

3
★★★★★

As soon as we walked in the door we recieved unbelievable service. They did everything we asked and more. I will only shop at this store from now on. They also have a wonderful web site so we could do all of our pre-shopping online before

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Douglas Furniture has the best quality and the best service of any other furniture store in Santa Clarita. I will shop at Douglas Furniture the rest of my life and I know they will always be there because they are family owned. Thanks

3
★★★★★

Douglas Furniture has the best quality and the best service of any other furniture store in Santa Clarita. I will shop at Douglas Furniture the rest of my life and I know they will always be there because they are family owned. Thanks

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I can't speak more highly of Douglas Furniture! Their sales staff is friendly, knowledgeable and very helpful! We purchased the most beautiful couches and family room tables last month... And today we purchased a GORGEOUS master bedroom

3
★★★★★

I can't speak more highly of Douglas Furniture! Their sales staff is friendly, knowledgeable and very helpful! We purchased the most beautiful couches and family room tables last month... And today we purchased a GORGEOUS master bedroom

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This store is a hidden jewel and in all places, Santa Clarita. I have shopped and bought from several different furniture stores in southern California and never have any come close to the quality and value that this store has to offer. I

3
★★★★★

This store is a hidden jewel and in all places, Santa Clarita. I have shopped and bought from several different furniture stores in southern California and never have any come close to the quality and value that this store has to offer. I

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I have been a customer of Douglas Furniture for over 10 years. Between the superior quality of product, elite customer service, on-time and friendly delivery, and consulting rather than "sales" approach, Douglas Furniture is simply second to none.

5
★★★★★

I have been a customer of Douglas Furniture for over 10 years. Between the superior quality of product, elite customer service, on-time and friendly delivery, and consulting rather than "sales" approach, Douglas Furniture is simply second to none.

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I had a very unpleasant experience at Douglas Furniture. I recently bought several custom pieces of furniture at Douglas. The customer service was satisfactory until a custom piece arrived and it was NOT what I had ordered. The salesperson made NO attempt to settle the dispute or take any responsibility for the mistake that he made. They flatly refused to compensate me in any way. Now I have an expensive piece of furniture to remind me of the poor customer service at Douglas Furniture. I cannot recommend shopping there...EVER.

2
★★☆☆☆

I had a very unpleasant experience at Douglas Furniture. I recently bought several custom pieces of furniture at Douglas. The customer service was satisfactory until a custom piece arrived and it was NOT what I had ordered. The salesperson made NO attempt to settle the dispute or take any responsibility for the mistake that he made. They flatly refused to compensate me in any way. Now I have an expensive piece of furniture to remind me of the poor customer service at Douglas Furniture. I cannot recommend shopping there...EVER.

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I recently purchased several pieces of furniture and spent quite a bit of money at Douglas Furniture. The customer service was acceptable until a custom piece arrived and it was NOT what I had ordered. Customer service stopped there.

3
★★★★★

I recently purchased several pieces of furniture and spent quite a bit of money at Douglas Furniture. The customer service was acceptable until a custom piece arrived and it was NOT what I had ordered. Customer service stopped there.

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Want quality made furniture at a reasonable price? Then this is the place. Looking for a bedroom set for my daughter, we traveled all over the SCV plus over the hill and could not find what we had in mind, So I stopped in, they aren't that big so I figured they wouldn't have it. Guess what? I was wrong! They had a sleigh bed with matching armoire, night stand, dresser and a computer desk. I was so mad that I hadn't stopped here first. Wonderful staff and great delivery.

5
★★★★★

Want quality made furniture at a reasonable price? Then this is the place. Looking for a bedroom set for my daughter, we traveled all over the SCV plus over the hill and could not find what we had in mind, So I stopped in, they aren't that big so I figured they wouldn't have it. Guess what? I was wrong! They had a sleigh bed with matching armoire, night stand, dresser and a computer desk. I was so mad that I hadn't stopped here first. Wonderful staff and great delivery.

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I will never shop, or recommend this store to anyone. They not only have horrible customer service, their furniture is poorly made as well. They were extremely unprofessional. The manager yelled at me as well as the stock manager. Just a horrible place to shop!!!

1
★☆☆☆☆

I will never shop, or recommend this store to anyone. They not only have horrible customer service, their furniture is poorly made as well. They were extremely unprofessional. The manager yelled at me as well as the stock manager. Just a horrible place to shop!!!

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simply the worst store!!!

The store clerks look at you in a vary suspecious way. They tell you they are carrying high end products you can't afford to pay. Their suffocating store is flooded with what they call their 'collection'. I do not recommenend this store to any shopper

1
★★★☆☆

simply the worst store!!!

The store clerks look at you in a vary suspecious way. They tell you they are carrying high end products you can't afford to pay. Their suffocating store is flooded with what they call their 'collection'. I do not recommenend this store to any shopper

Pros: location

Cons: poor customer service, not good smell, too much stuff in the store

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This is the absolute worst furniture store in all of Santa Clarita and San Fernando Valley.
Their return policy and concern for customer satisfaction are both deplorable.
You are better off to shop for furniture at one of the many other stores in Santa Clarita that are customer service oriented and grateful for the opportunity to help you decorate your home!

0
★☆☆☆☆

This is the absolute worst furniture store in all of Santa Clarita and San Fernando Valley.
Their return policy and concern for customer satisfaction are both deplorable.
You are better off to shop for furniture at one of the many other stores in Santa Clarita that are customer service oriented and grateful for the opportunity to help you decorate your home!

Message from Douglas Furniture

home entertainment, dining and bedroom furniture, home office, outdoor furniture, custom upholstery

More about Douglas Furniture

Contact us at 661-255-8366, New Hall, CA. Douglas Furniture opened its doors in Southern California in 1975. Since then, they have become one of the largest owned and operated family furniture stores in California.

 

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