AAMCO Transmissions

★★★★☆
  • 2096 Market St

    Concord, CA 94520

    Map & Directions
  • 925-676-8167

Automotive

Automotive
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Had a wonderful experience @ Aamco Concord today for the 3rd time. Three different situations & solutions. They went above & beyond for my Isuzu Trooper. Left a happy camper & my truck's running great! Thanks Mo! Keep up the good work.

Frank Espinoza

5
★★★★★

Had a wonderful experience @ Aamco Concord today for the 3rd time. Three different situations & solutions. They went above & beyond for my Isuzu Trooper. Left a happy camper & my truck's running great! Thanks Mo! Keep up the good work.

Frank Espinoza

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Sal no longer works at AAMCO Transmissions Concord and they are rated A+ from Better Business Bureau and has no customer complaints. If you have a problem, they are usually willing to work with you.

5
★★★★★

Sal no longer works at AAMCO Transmissions Concord and they are rated A+ from Better Business Bureau and has no customer complaints. If you have a problem, they are usually willing to work with you.

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A 2004 Chevrolet Impala was brought to AAMCO for a free diagnostic. According to AAMCO, the free diagnostic was not enough to determine the problem, so I was told it would cost $800 to diagnose it. I allowed the shop to diagnose the problem. I was told that a complete rebuild was needed. I told them to go ahead and do it.

After getting the car back and driving it for a short while, the vehicle made a loud noise and transmission fluid started leaking out of it. When the vehicle was brought back, we were told it wasn't under warranty because it was the transfer case that had broken. I called another tranmission shop and was told it was part of the transmission on a front wheel drive car. After confronting AAMCO with this, they told me they would repair it.

About two weeks later, the transmission stopped working again. When the vehicle was taken back in, the manager, Sal, claimed that it's not their problem, but had something to do with bad motor mounts. At no time were we told of this being a potential problem, nor was it documented on any of their work orders.

At that time, I asked for a refund for the bad work, or for the transmission to be repaired. They refused to repair it and held the car for another two hours and would not allow us to pick it up, claiming they were putting it back together. When I picked up the car, the differential was sitting in a box in the front seat. They refused to put the part that they took off back on for safe towing.

I towed the car to another transmission shop. This tranmission shop replaced the tranmission and the differential. No work to the motor mounts had been done and the transmission from the other shop has been working fine. The mechanic at the other shop stated that there is no way for motor mounts to have caused a problem with the transmission.

I am still in dispute with AAMCO to get a refund.

1
★☆☆☆☆

A 2004 Chevrolet Impala was brought to AAMCO for a free diagnostic. According to AAMCO, the free diagnostic was not enough to determine the problem, so I was told it would cost $800 to diagnose it. I allowed the shop to diagnose the problem. I was told that a complete rebuild was needed. I told them to go ahead and do it.

After getting the car back and driving it for a short while, the vehicle made a loud noise and transmission fluid started leaking out of it. When the vehicle was brought back, we were told it wasn't under warranty because it was the transfer case that had broken. I called another tranmission shop and was told it was part of the transmission on a front wheel drive car. After confronting AAMCO with this, they told me they would repair it.

About two weeks later, the transmission stopped working again. When the vehicle was taken back in, the manager, Sal, claimed that it's not their problem, but had something to do with bad motor mounts. At no time were we told of this being a potential problem, nor was it documented on any of their work orders.

At that time, I asked for a refund for the bad work, or for the transmission to be repaired. They refused to repair it and held the car for another two hours and would not allow us to pick it up, claiming they were putting it back together. When I picked up the car, the differential was sitting in a box in the front seat. They refused to put the part that they took off back on for safe towing.

I towed the car to another transmission shop. This tranmission shop replaced the tranmission and the differential. No work to the motor mounts had been done and the transmission from the other shop has been working fine. The mechanic at the other shop stated that there is no way for motor mounts to have caused a problem with the transmission.

I am still in dispute with AAMCO to get a refund.

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