Equity Capital Real Estate

★★☆☆☆
  • 1141 Harbor Bay Pkwy # 241

    Alameda, CA 94502

    Map & Directions
  • 510-769-9284

About Equity Capital Real Estate

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Real Estate

Real Estate
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1.8 15
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I am really confused about all these bad reviews. I am working with them currently and have received GREAT customer service. Every time I call I think her name is T.J and she is very polite and helpful. Also I have been working with Stephanie on a complex issue and she has been VERY helpful. Her knowledge and patience with me has been excellent.

Not sure what happened with the other reviews but my experience was GREAT

2
★★★★★

I am really confused about all these bad reviews. I am working with them currently and have received GREAT customer service. Every time I call I think her name is T.J and she is very polite and helpful. Also I have been working with Stephanie on a complex issue and she has been VERY helpful. Her knowledge and patience with me has been excellent.

Not sure what happened with the other reviews but my experience was GREAT

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I've called this company several times to speak with Maureen the owner and never have I ever reached her. Does she exist? And if she does, who runs a business like this? I've had buyers interested in many of Maureen's properites and they do not like not knowing that I never got a hold of her once. The two agents that I've spoken with over the phone do not seem helpful at all. One of them is rude and short with every question I had asked and the other seems to have no clue about any of the properties. And no one returns my calls in a timely fashion. I haven't completed a transaction with this company but I wouldn't take a chance with a staff like this.

0
★☆☆☆☆

I've called this company several times to speak with Maureen the owner and never have I ever reached her. Does she exist? And if she does, who runs a business like this? I've had buyers interested in many of Maureen's properites and they do not like not knowing that I never got a hold of her once. The two agents that I've spoken with over the phone do not seem helpful at all. One of them is rude and short with every question I had asked and the other seems to have no clue about any of the properties. And no one returns my calls in a timely fashion. I haven't completed a transaction with this company but I wouldn't take a chance with a staff like this.

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After reading the comments, I actually "scared" of calling them, but I saw one their listing and want to find out things on that property, so I called...I just said may I speak to....the person answered phone said, hold please.....then let me hold for a good 10mins, OMG, I just can't believe someone could ever do this to others let along it's real estate company......

0
★☆☆☆☆

After reading the comments, I actually "scared" of calling them, but I saw one their listing and want to find out things on that property, so I called...I just said may I speak to....the person answered phone said, hold please.....then let me hold for a good 10mins, OMG, I just can't believe someone could ever do this to others let along it's real estate company......

.

Our property was foreclosed on. i called this office to arrange for moving out on time, and was directed to speak to Stefanie. I called her and immediately she started off by yelling and threatening that my family would be kicked out. I explained that i would like to make peaceful arrangements to move out on time and avoid eviction. however she said she can not help me and that we can not escape, then she slammed the phone hanging up.
This phone call left me confused. how can any business direct their employee to handle a call in this manner? This woman was the cruelest and most insensitive person i've talked to in a long time. I'm one of millions who lost their home, and can appreciate a bit of kindness. Please don??t give them your business.

0
★☆☆☆☆

Our property was foreclosed on. i called this office to arrange for moving out on time, and was directed to speak to Stefanie. I called her and immediately she started off by yelling and threatening that my family would be kicked out. I explained that i would like to make peaceful arrangements to move out on time and avoid eviction. however she said she can not help me and that we can not escape, then she slammed the phone hanging up.
This phone call left me confused. how can any business direct their employee to handle a call in this manner? This woman was the cruelest and most insensitive person i've talked to in a long time. I'm one of millions who lost their home, and can appreciate a bit of kindness. Please don??t give them your business.

Pros: NONE

Cons: CALL LEFT ME CONFUSED

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I have some interection with this people and they are RUDE!!!. A womam named Sthefanie hang out on me twice while I was asking her something. They never return phone calls. You can't talk to them, they don't let you talk, they make you feel like they're the most important people in the planet and you cannot take any of their time. THEY ARE PLAIN RUDE. I asked to talk to this woman Sthefanie Valderrama about a propertly. She said she didn't have time for my questions and that she would call whenever she could. She never called. WORST REAL ESTATE AGENTS EVER. WORST CUSTOMER SERVICE. I don't know how they manage to still do business. I and people that I have been able to pass the feedback to would never do business with these RUDE people.

0
★☆☆☆☆

I have some interection with this people and they are RUDE!!!. A womam named Sthefanie hang out on me twice while I was asking her something. They never return phone calls. You can't talk to them, they don't let you talk, they make you feel like they're the most important people in the planet and you cannot take any of their time. THEY ARE PLAIN RUDE. I asked to talk to this woman Sthefanie Valderrama about a propertly. She said she didn't have time for my questions and that she would call whenever she could. She never called. WORST REAL ESTATE AGENTS EVER. WORST CUSTOMER SERVICE. I don't know how they manage to still do business. I and people that I have been able to pass the feedback to would never do business with these RUDE people.

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I have been a real estate broker for 20 years and I have experienced the good and the bad and the ugly when working with other agents. This company is probably one of the worst. Their staffs are rude, un-cooperative, and lack of knowledge and proper training. I made a routine inquiry regarding the status of a property and inquire as to any other possible inventory available. I was cursed at and being made to feel like a pest taking up their valuable time. How can someone be so rude to customers and other agents can stay in business is totally beyond me? YOU OUGHT TO BE VERY WARY ABOUT WORKING WITH THIS COMPANY...

0
★☆☆☆☆

I have been a real estate broker for 20 years and I have experienced the good and the bad and the ugly when working with other agents. This company is probably one of the worst. Their staffs are rude, un-cooperative, and lack of knowledge and proper training. I made a routine inquiry regarding the status of a property and inquire as to any other possible inventory available. I was cursed at and being made to feel like a pest taking up their valuable time. How can someone be so rude to customers and other agents can stay in business is totally beyond me? YOU OUGHT TO BE VERY WARY ABOUT WORKING WITH THIS COMPANY...

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I think the same person wrote all the reviews-interesting they are all in the same time frame.
The reogirls are the best-i have bought many reo's thru them in the last 12 years-from $79k to $1M+++...every transactio has been perfect---they tell you like it is and they know the rules. It is NOT a trypical transaction. They have a very competent staff and have grown with the times. They now have a separate escrow department and I have dealt with both Amanda and Cindyy. They never reprexent a buyer and don't do deals for friends....highly ethical. They must be doing something right as I believe they have been in business for over 15 years and you see their signs all over...seems like some agents just are mad because they did'nt get the deal...sour grapes...!!!

2
★★★★☆

I think the same person wrote all the reviews-interesting they are all in the same time frame.
The reogirls are the best-i have bought many reo's thru them in the last 12 years-from $79k to $1M+++...every transactio has been perfect---they tell you like it is and they know the rules. It is NOT a trypical transaction. They have a very competent staff and have grown with the times. They now have a separate escrow department and I have dealt with both Amanda and Cindyy. They never reprexent a buyer and don't do deals for friends....highly ethical. They must be doing something right as I believe they have been in business for over 15 years and you see their signs all over...seems like some agents just are mad because they did'nt get the deal...sour grapes...!!!

.

Not sure what these other reviewers are talking about. My experience with this office was very positive. Once you understand that an REO sale is strictly a business deal and not your more typical emotional seller/buyer sale. I found the people here to be courteous and very helpful. We submitted our offer, were countered by the seller the next day and we had a deal. We closed the deal within 30 days, no hassles and no issues. Found this group to be easy to deal with and the escrow process was straight forward and quick.

Could it be that these other reviews were written by people on the wrong side of their respective deals? I'll be happy to do more deals with Equity Capital in the future.

2
★★★★★

Not sure what these other reviewers are talking about. My experience with this office was very positive. Once you understand that an REO sale is strictly a business deal and not your more typical emotional seller/buyer sale. I found the people here to be courteous and very helpful. We submitted our offer, were countered by the seller the next day and we had a deal. We closed the deal within 30 days, no hassles and no issues. Found this group to be easy to deal with and the escrow process was straight forward and quick.

Could it be that these other reviews were written by people on the wrong side of their respective deals? I'll be happy to do more deals with Equity Capital in the future.

.

I'm not sure which banks would hire morons like these. I'm trying to figure out their banks, and am writing letter to one to move their business somewhere else. These people don't even know abc of real estate, they are rude, keep changing the story, airheads, losers...

As soon as I figure out some of the other banks that they are represengint, I'm gonna call their HQs and let them know how moronic these idiots are... If anyone lists banks they are representing, please post them here, and I'll write them letters.
Thanks,
M

0
★☆☆☆☆

I'm not sure which banks would hire morons like these. I'm trying to figure out their banks, and am writing letter to one to move their business somewhere else. These people don't even know abc of real estate, they are rude, keep changing the story, airheads, losers...

As soon as I figure out some of the other banks that they are represengint, I'm gonna call their HQs and let them know how moronic these idiots are... If anyone lists banks they are representing, please post them here, and I'll write them letters.
Thanks,
M

.

Be aware when doing business with people in this office. The best way is to stay away from them. They are very rude and unethical. Don't understand why the banks trust them to list REO properties. Hope they will be investigated soon.

0
★☆☆☆☆

Be aware when doing business with people in this office. The best way is to stay away from them. They are very rude and unethical. Don't understand why the banks trust them to list REO properties. Hope they will be investigated soon.

.

This is the worst place I had ever called. I had never written a review before but after I talked to the receptionist of this company I had to write this. The receptionist (I think her name is Tammy) is a total BITaCH ( I just filled in the blank for the other reviewer and glad to know some one is agreeing with me). After I called back I reported to her "manager" (I dont know that guy's name) about her very impatient and bad attitude toward her customer. The "manager" which seems to behave the same way told me she is the best employee there. I just couldn't believe my ears. I want to talk to their manager but I can't find the number to call and person to contact. All that I can do here is to warn people not to deal with them. Too bad for the company, it is a shame and loss for the company to have employees like that.

0
★☆☆☆☆

This is the worst place I had ever called. I had never written a review before but after I talked to the receptionist of this company I had to write this. The receptionist (I think her name is Tammy) is a total BITaCH ( I just filled in the blank for the other reviewer and glad to know some one is agreeing with me). After I called back I reported to her "manager" (I dont know that guy's name) about her very impatient and bad attitude toward her customer. The "manager" which seems to behave the same way told me she is the best employee there. I just couldn't believe my ears. I want to talk to their manager but I can't find the number to call and person to contact. All that I can do here is to warn people not to deal with them. Too bad for the company, it is a shame and loss for the company to have employees like that.

.

- Doesn't return phone calls.
- Doesn't have paperwork on the property
- Their cousin might be bidding on the property? Are you kidding me???!!!

0
★☆☆☆☆

- Doesn't return phone calls.
- Doesn't have paperwork on the property
- Their cousin might be bidding on the property? Are you kidding me???!!!

Cons: Shady scam artists who are defininitely not working in buyer's best interests.

.

This is the most horrible company I have come in contact with in past few years. You cannot go past the operator/receptionist. And she acts like a total _____!! Cannot even provide the office address or any other contact person. I just wondor what these banks' assett managers are getting back, to give business to these people. Yesterday, after getting very frustrated, I actually walked into a CountryWide office for one of their owned properties. The property is still showing active and available today, 9/3/08, address: 5262 COLONIAL PARK CT, Fremont CA 94538, and yesterday this CountryWide employee told me that it is pending with a week offer, and a whole bunch of other BS, without actually checking!!!

0
★☆☆☆☆

This is the most horrible company I have come in contact with in past few years. You cannot go past the operator/receptionist. And she acts like a total _____!! Cannot even provide the office address or any other contact person. I just wondor what these banks' assett managers are getting back, to give business to these people. Yesterday, after getting very frustrated, I actually walked into a CountryWide office for one of their owned properties. The property is still showing active and available today, 9/3/08, address: 5262 COLONIAL PARK CT, Fremont CA 94538, and yesterday this CountryWide employee told me that it is pending with a week offer, and a whole bunch of other BS, without actually checking!!!

Pros: None

Cons: They seem like the Con artists. All the Cons.

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Beware win bidding on an REO property controlled by this company. We recently bid on an REO that fell out of escrow from the first buyer. The first buyers pulled out due to the property, termite, and structural inspections.
Equity Capital relisted the property at the same sale price as the purchase price 3 weeks earlier with a "bids due within 72 hours...as is" notice. We toured the property and found significant problems. The property is
in a great location though. So we bid $200K (about the amount of work it would take to bring the home up to
neighborhood standards and market rate) below market rate, or $150K below the asking price. Equity came back with a Best and Final offer due to "multiple offers" along with inspection reports from the previous buyer who pulled out of contract (which is odd). The inspection reports had critical pages missing and illigble copies. They did not tell us anything we did not already know other than the page for the item requiring from the foundation report requiring $25K to $49,999 repairs was missing. Equity gave 7 days from acceptance to remove contingencies and make inspections + a penalty if escrow did not close at projected closing date. They came across slimy, did not answer questions in a timely manner. BEWARE.

0
★☆☆☆☆

Beware win bidding on an REO property controlled by this company. We recently bid on an REO that fell out of escrow from the first buyer. The first buyers pulled out due to the property, termite, and structural inspections.
Equity Capital relisted the property at the same sale price as the purchase price 3 weeks earlier with a "bids due within 72 hours...as is" notice. We toured the property and found significant problems. The property is
in a great location though. So we bid $200K (about the amount of work it would take to bring the home up to
neighborhood standards and market rate) below market rate, or $150K below the asking price. Equity came back with a Best and Final offer due to "multiple offers" along with inspection reports from the previous buyer who pulled out of contract (which is odd). The inspection reports had critical pages missing and illigble copies. They did not tell us anything we did not already know other than the page for the item requiring from the foundation report requiring $25K to $49,999 repairs was missing. Equity gave 7 days from acceptance to remove contingencies and make inspections + a penalty if escrow did not close at projected closing date. They came across slimy, did not answer questions in a timely manner. BEWARE.

.

I attempted to purchase a property they controlled and was given false and misleadinding info
on 3 different occassions.Also due to my accent I was asked i about my ethnic background.(Does
this mean they wont sell to me if I am only a permanent resident?)The receptionist initially
was cordial but quickly became cold and demeaning.I am unable to talk to anyone other than
her to complain and my correspondance has went unanswered.I only gave 2 stars because it is
a legitamate busines though poorly run.I have also found that at least others have had similiar
experiences

1
★★☆☆☆

I attempted to purchase a property they controlled and was given false and misleadinding info
on 3 different occassions.Also due to my accent I was asked i about my ethnic background.(Does
this mean they wont sell to me if I am only a permanent resident?)The receptionist initially
was cordial but quickly became cold and demeaning.I am unable to talk to anyone other than
her to complain and my correspondance has went unanswered.I only gave 2 stars because it is
a legitamate busines though poorly run.I have also found that at least others have had similiar
experiences

 

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