Lost World Pets

★★★☆☆

Pets & Animals

Pets & Animals
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525 S Broadway Santa Maria, CA

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Lost World Pets

126 W Main St Santa Maria, CA

2.6667 3
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Lost World Pets has bad business practices.

Last week, I had called Lost Word Pets, to inquire about special ordering a Boa Constrictor (had to special order, because I haven't found this particular breed in this area). The woman I spoke to, took my information, and said that she would call me back within 24 hours to let me know if this would be possible... needless to say, it's been over a week, and I have yet to get a response. I am having to have one shipped to me (for probably less than they would have sold it for). I was prepared to spend MANY HUNDREDS of dollars in their establishment, but they lost out.
I should have known better than to even consider conducting any business with these people because...
Many years ago, my husband and I had to move apartments, so we GAVE them our adult iguana, to later find out that she had been burned alive, due to their negligence (improper placement of a heat lamp).
Lost World Pets supports reptile mills, and doesn't care about their customers.

1
★☆☆☆☆

Lost World Pets has bad business practices.

Last week, I had called Lost Word Pets, to inquire about special ordering a Boa Constrictor (had to special order, because I haven't found this particular breed in this area). The woman I spoke to, took my information, and said that she would call me back within 24 hours to let me know if this would be possible... needless to say, it's been over a week, and I have yet to get a response. I am having to have one shipped to me (for probably less than they would have sold it for). I was prepared to spend MANY HUNDREDS of dollars in their establishment, but they lost out.
I should have known better than to even consider conducting any business with these people because...
Many years ago, my husband and I had to move apartments, so we GAVE them our adult iguana, to later find out that she had been burned alive, due to their negligence (improper placement of a heat lamp).
Lost World Pets supports reptile mills, and doesn't care about their customers.

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Well...the last 2 times I went to Lost World Pets I was totally ignored by the staff. First time was at the Main St. location, my son and I stood at the counter ready to buy something. We were looked at by a couple associates and they just walked away, not saying a word such as "we'll be right with you" or "can we help you"...nothing! So basically we walked out!! The second time was at the mall. I was going to buy a treat for my dog. I stood at the counter to have the associate unlock the case of treats, he proceeded to keep his head down texting on his phone. Never once did he look up to even see if I needed anything. I walked back and forth around the counter hoping to catch his attention...but to no avail! You know, I may shop there again, maybe the third times the charm. I don't know. I have always worked in a retail environment, and I would never tolerate these actions from my associates. Just remember, the customers keep you in business!!! Thank you.

1
★★☆☆☆

Well...the last 2 times I went to Lost World Pets I was totally ignored by the staff. First time was at the Main St. location, my son and I stood at the counter ready to buy something. We were looked at by a couple associates and they just walked away, not saying a word such as "we'll be right with you" or "can we help you"...nothing! So basically we walked out!! The second time was at the mall. I was going to buy a treat for my dog. I stood at the counter to have the associate unlock the case of treats, he proceeded to keep his head down texting on his phone. Never once did he look up to even see if I needed anything. I walked back and forth around the counter hoping to catch his attention...but to no avail! You know, I may shop there again, maybe the third times the charm. I don't know. I have always worked in a retail environment, and I would never tolerate these actions from my associates. Just remember, the customers keep you in business!!! Thank you.

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I bought my beagle here and the staff is wonderful. They are genuine animal lovers. The prices are reasonable and I highly recommend them. Donna and her family really helped me and I am forever thankful to them.

5
★★★★★

I bought my beagle here and the staff is wonderful. They are genuine animal lovers. The prices are reasonable and I highly recommend them. Donna and her family really helped me and I am forever thankful to them.

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