Kitani Sushi

★☆☆☆☆
  • 1631 Lincoln St

    Calistoga, CA 94515

    Map & Directions
  • 707-942-6857

1.0 3
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My husband and I were in the mood for a sushi snack at 1pm Sunday afternoon as we were driving through Calistoga for the day. We ran across this restaurant and decided to give it a try. The restaurant was mostly empty, with only 2 other customers. We were seated and given menus. We decided to share one Dragon Roll. If we felt the need for more, we would order more later. When the waitress took our order, she said that we would have to order that Dragon Roll to go. We cannot be seated at the table or sushi bar unless we order a meal. She even confirmed this with the sushi chef. She suggested that we take it to our hotel to eat. It was 105 degrees outside and we didn't even have a hotel. But, for her to not allow us to eat in the restaurant due to a small order was amazingly rude. In all of our years of dining, we have never encountered anything like this.

1
★☆☆☆☆

My husband and I were in the mood for a sushi snack at 1pm Sunday afternoon as we were driving through Calistoga for the day. We ran across this restaurant and decided to give it a try. The restaurant was mostly empty, with only 2 other customers. We were seated and given menus. We decided to share one Dragon Roll. If we felt the need for more, we would order more later. When the waitress took our order, she said that we would have to order that Dragon Roll to go. We cannot be seated at the table or sushi bar unless we order a meal. She even confirmed this with the sushi chef. She suggested that we take it to our hotel to eat. It was 105 degrees outside and we didn't even have a hotel. But, for her to not allow us to eat in the restaurant due to a small order was amazingly rude. In all of our years of dining, we have never encountered anything like this.

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if you do not order enough, they treat you by throwing things on the table, making gestures and talks that make you feel uncomfortable, make you feel unwelcome. the owner even says explicitly that if you don't order for everyone to eat, why go in there. in the end, it became so intense that they asked us to leave. the food hasn't arrived yet, but we still have to pay for the drinks. horrible horrible. besides, it's so hot and stuffy in there. no windows, no air conditioning.

0
★☆☆☆☆

if you do not order enough, they treat you by throwing things on the table, making gestures and talks that make you feel uncomfortable, make you feel unwelcome. the owner even says explicitly that if you don't order for everyone to eat, why go in there. in the end, it became so intense that they asked us to leave. the food hasn't arrived yet, but we still have to pay for the drinks. horrible horrible. besides, it's so hot and stuffy in there. no windows, no air conditioning.

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It was late afternoon, some of us were hungry, others weren't. So we didn't order much. After we placed our order, the waitress/owner immediately walked away with disgust. She came back later with 2 sets of chopsticks and 2 napkins, literally "threw" them in front of the guys, completely ignored all the ladies and left without saying a word. The chef/owner LOUDLY spoke to himself that if we were not eating, why in the world did we ever step into their restaurant. We asked them what?s the problem with us. Then he said there?s a $20 minimum charge at the sushi bar (but we were not sitting at the sushi bar), if everybody did this, they would be closed, and that if we didn?t like, we could go.

1. the menu didn?t say and we weren?t informed that there was a minimum charge.
2. if there?s minimum charge (we've never opposed to any minimum charge, we didn't even know about it), why were we treated with disgust and such attitude?
3. They were discriminating us who just want a bite in the late afternoon, while they were open in that very hour.
4. Instead of telling us about it, they chose to throw things at us, ignored the ladies of our group, spoke behind our back but made sure that it was loud enough for us to hear, and finally, simply asked us to leave.

1
★☆☆☆☆

It was late afternoon, some of us were hungry, others weren't. So we didn't order much. After we placed our order, the waitress/owner immediately walked away with disgust. She came back later with 2 sets of chopsticks and 2 napkins, literally "threw" them in front of the guys, completely ignored all the ladies and left without saying a word. The chef/owner LOUDLY spoke to himself that if we were not eating, why in the world did we ever step into their restaurant. We asked them what?s the problem with us. Then he said there?s a $20 minimum charge at the sushi bar (but we were not sitting at the sushi bar), if everybody did this, they would be closed, and that if we didn?t like, we could go.

1. the menu didn?t say and we weren?t informed that there was a minimum charge.
2. if there?s minimum charge (we've never opposed to any minimum charge, we didn't even know about it), why were we treated with disgust and such attitude?
3. They were discriminating us who just want a bite in the late afternoon, while they were open in that very hour.
4. Instead of telling us about it, they chose to throw things at us, ignored the ladies of our group, spoke behind our back but made sure that it was loud enough for us to hear, and finally, simply asked us to leave.

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