Hollywood Video

★★★☆☆
  • 26883 Sierra Hwy

    Newhall, CA 91321

    Map & Directions
  • 661-424-0358

About Hollywood Video

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  • Shopping
  • Movie Rental Stores
Details
  • DVDs

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3.0 2
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I tend to agree with the last review. Some of their staff is very short, one of their members seemed to go out of his way to look for late movies when he saw me. So one day I went out of my way to talk to his supervisor. He's not there anymore, there rest of the staff is ok. One of the guys there with the long hair is really cool. He goes out of his way to suggest movies, or find them for you.

I've had an MVP membership since 1998. The last year though has been troubling. I've had to have the MVP renewed each and every month despite asking them to auto renew. The 4th time I finally had enough and left my movies and walked out. There excuse is that they keep updating their system. It's a poor excuse! Give me a free month or something with all the aggravation they've made me go through...

3
★★★☆☆

I tend to agree with the last review. Some of their staff is very short, one of their members seemed to go out of his way to look for late movies when he saw me. So one day I went out of my way to talk to his supervisor. He's not there anymore, there rest of the staff is ok. One of the guys there with the long hair is really cool. He goes out of his way to suggest movies, or find them for you.

I've had an MVP membership since 1998. The last year though has been troubling. I've had to have the MVP renewed each and every month despite asking them to auto renew. The 4th time I finally had enough and left my movies and walked out. There excuse is that they keep updating their system. It's a poor excuse! Give me a free month or something with all the aggravation they've made me go through...

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.

This location is very organized and carries a variety of titles. There are a couple of items, which keep them from getting the highest score. For one, they always "guarantee" some tittles but carry a low inventory. Then they offer a free rental when they are out of that title. Free rental is a good ides, however it's disappointing to not be able to get the title you want, when you want it. Second thing about this location is that the staff is not very friendly and they tend to answer in a short, curt manner.

3
★★★☆☆

This location is very organized and carries a variety of titles. There are a couple of items, which keep them from getting the highest score. For one, they always "guarantee" some tittles but carry a low inventory. Then they offer a free rental when they are out of that title. Free rental is a good ides, however it's disappointing to not be able to get the title you want, when you want it. Second thing about this location is that the staff is not very friendly and they tend to answer in a short, curt manner.

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