Bicycle Outfitter

★★★★☆
  • 963 Fremont Ave

    Los Altos, CA 94024

    Map & Directions
  • 650-948-8092

About Bicycle Outfitter

Hours
Sales, Mon - Fri, 10am - 7pm; Sat, 10am - 7pm; Sun, 11am - 5pm; Service, Mon - Fri, 8am - 7pm; Sat, 8am - 5pm; Sun, 11am - 5pm

Sports & Recreation

Sports & Recreation
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.

I enter the shop and saw hudge smiles and they even gave me 8 free bikes can you bileve it 8 they were so frendliy and nice they even gave me a tv plasma I scored

5
★★★★★

I enter the shop and saw hudge smiles and they even gave me 8 free bikes can you bileve it 8 they were so frendliy and nice they even gave me a tv plasma I scored

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I haven't found anything too good about this store. The selection is very limited. I have later easily found stores with much more selections. The price wasn't too attractive either. (Maybe they'll have sales later, I don't know.) As to the location, unless you happen to be one of those lucky millionaires that live near Los Altos Country Club, it's not near you.

As a new customer, I didn't find them too welcoming. I admit that I'm a beginner when it comes to biking, but I WAS seriously looking for some bike. However, the folks didn't want to pay too much attention to me. Maybe if you are a seasoned biker and/or you have been there many times, they'll get close to you and become more friendly. I just found myself left in a corner with no one even willing to spend some time answering my questions. And later as I finally found someone, they were not able to answer some of the very basic questions anyway.

I had also heard about the "lectures" they offer (which was recommended on some web site). However when I asked about that, it turned out that they hadn't had that lecture for a while because some guy was on vacation and nobody knew when the next lecture would be.

I feel that they are just some arrogant people. Somehow they decide to ignore certain customers. (Maybe I didn't enter the store wearing professional biking gears, or I looked too much like a newbie.) Anyway, I won't return to that store again.

1
★☆☆☆☆

I haven't found anything too good about this store. The selection is very limited. I have later easily found stores with much more selections. The price wasn't too attractive either. (Maybe they'll have sales later, I don't know.) As to the location, unless you happen to be one of those lucky millionaires that live near Los Altos Country Club, it's not near you.

As a new customer, I didn't find them too welcoming. I admit that I'm a beginner when it comes to biking, but I WAS seriously looking for some bike. However, the folks didn't want to pay too much attention to me. Maybe if you are a seasoned biker and/or you have been there many times, they'll get close to you and become more friendly. I just found myself left in a corner with no one even willing to spend some time answering my questions. And later as I finally found someone, they were not able to answer some of the very basic questions anyway.

I had also heard about the "lectures" they offer (which was recommended on some web site). However when I asked about that, it turned out that they hadn't had that lecture for a while because some guy was on vacation and nobody knew when the next lecture would be.

I feel that they are just some arrogant people. Somehow they decide to ignore certain customers. (Maybe I didn't enter the store wearing professional biking gears, or I looked too much like a newbie.) Anyway, I won't return to that store again.

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Overall a very good bike and repair shop but they really stand out if you are in the market for tandem or touring bikes. The repair shop went through a lot of turnover during the dot com boom but I can't say whether they've fixed that problem.

4
★★★★☆

Overall a very good bike and repair shop but they really stand out if you are in the market for tandem or touring bikes. The repair shop went through a lot of turnover during the dot com boom but I can't say whether they've fixed that problem.

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This is definitely the best bike store in the area. It's located right off Foothill Expressway (one of the most popular roads for cyclists). The selection is huge. They offer workshop classes. Each weekend they have organized cycle rides (for all abilities). The staff are fabulous. Once a year they have a HUGE sale where you can find a ton of bargains (especially clothing).

5
★★★★★

This is definitely the best bike store in the area. It's located right off Foothill Expressway (one of the most popular roads for cyclists). The selection is huge. They offer workshop classes. Each weekend they have organized cycle rides (for all abilities). The staff are fabulous. Once a year they have a HUGE sale where you can find a ton of bargains (especially clothing).

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