Francis Animal Hospital

★★☆☆☆
  • 5284 Francis Ave

    Chino, CA 91710

    Map & Directions
  • 909-591-6581

About Francis Animal Hospital

Hours
Mon-Fri 8am-6pm, Sat 8am-1pm

Pets & Animals

Pets & Animals
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*PLEASE STAY AWAY FROM THIS VET DR CHOI KILLED MY DOG!!*
I took my 12 year old female Akita here to have surgery everything went fine but then 1 month later the inciision wound started to bleed!! and my dog was feeling really ill! i took her back to the vet only to have Dr. Choi look at her really quick and send me home with some iodine to clean the wound i asked him to give me pain pils for her but he said no! she is not in any pain! when cleanly she was but he didn't every look at her long enough to notice he was too much in a hurry and uncaring! so i went home cleaned her wound which was still continuing to bleed and the next day she only got worse! i knew something was wrong so i took her to the emergency and they said she was in alot of pain and that she had a possible staff infection from the sugery! and her whole incision area and left back leg was swollen! how could Dr. choi have not noticed that oh wait! he didn't even take the time to look at her good enough! anyhow the emergency injected her with a antibiotic shot and send me home with some pain pills and antibiotic pills! so i went home with her this wason a saturday and over the weekend she didn't get any better! so i went back to Francis Animal hospital on monday to confront Dr. choi only to be told he was not there and out on vacation out of the country! so a vet that was felling in looked at her but didn't tell me much more then when the last time i went there they told me to just continue cleaning it and come back in 5 days! well i continued to clean her and give her her pills but 2 days went by and she got really bad!! i called the francis animal hospital to tell them but they said there was no vet to see my dog that day since dr. Choi was still out on vacation really!! well i had to take her back to the emergency where they did a exray and found that her stomach was bloated and would require surgery that would cost $3800 which i did not have and they said there was no guarantee that it wouldn't happen again because the infection from the surgery caused it! and it would cause it again! so they said the only other option was for me to but her down! other wise she would die in pain! so i lost me beloved Akita of 12 years all because dr. choi's malpractice! and based on all the other reviews it looks like he has done it to other animals too! i wish i would have looked at the reviews before i took my dog here!
*THIS MAN HAS NO BUSINESS BEING A VET!!*

1
★☆☆☆☆

*PLEASE STAY AWAY FROM THIS VET DR CHOI KILLED MY DOG!!*
I took my 12 year old female Akita here to have surgery everything went fine but then 1 month later the inciision wound started to bleed!! and my dog was feeling really ill! i took her back to the vet only to have Dr. Choi look at her really quick and send me home with some iodine to clean the wound i asked him to give me pain pils for her but he said no! she is not in any pain! when cleanly she was but he didn't every look at her long enough to notice he was too much in a hurry and uncaring! so i went home cleaned her wound which was still continuing to bleed and the next day she only got worse! i knew something was wrong so i took her to the emergency and they said she was in alot of pain and that she had a possible staff infection from the sugery! and her whole incision area and left back leg was swollen! how could Dr. choi have not noticed that oh wait! he didn't even take the time to look at her good enough! anyhow the emergency injected her with a antibiotic shot and send me home with some pain pills and antibiotic pills! so i went home with her this wason a saturday and over the weekend she didn't get any better! so i went back to Francis Animal hospital on monday to confront Dr. choi only to be told he was not there and out on vacation out of the country! so a vet that was felling in looked at her but didn't tell me much more then when the last time i went there they told me to just continue cleaning it and come back in 5 days! well i continued to clean her and give her her pills but 2 days went by and she got really bad!! i called the francis animal hospital to tell them but they said there was no vet to see my dog that day since dr. Choi was still out on vacation really!! well i had to take her back to the emergency where they did a exray and found that her stomach was bloated and would require surgery that would cost $3800 which i did not have and they said there was no guarantee that it wouldn't happen again because the infection from the surgery caused it! and it would cause it again! so they said the only other option was for me to but her down! other wise she would die in pain! so i lost me beloved Akita of 12 years all because dr. choi's malpractice! and based on all the other reviews it looks like he has done it to other animals too! i wish i would have looked at the reviews before i took my dog here!
*THIS MAN HAS NO BUSINESS BEING A VET!!*

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I wish I had read the unsatisfactory Reviews before I took my cat to this vet:

I told the Receptionist on the phone I was disabled and on Social Security. Money is a problem but my cat is ill and needs help. I was told not one procedure would be done without giving me the cost and my decision to do it or not.

The vet IS rude, mumbles in English-as-a-2nd-language, made me hold my pet while the staff stood by and he handled my sick cat roughly. It took him 3 tries to take blood and he never apologized for his first 2 mis-tries. He jammed meds down my cat's throat and injected him before giving me a chance to even ask what he was giving him let alone the price.

Then the front desk told me I owed $270. WHAT!?!! When was my chance to say yeah or nay? When was the cost explained before issuing? $270 for a blood test, an injected drug and 3 meds to administer at home?? "Oh, sorry about that. We usually do give the cost first." Just didn't do it for me. I wish that money had no influence on my cat's health care but I never thought I'd be forced to 'retire' at the age of 50 either.

I had to hand over my next month's rent money and they took it without blinking an eye. If I had not been so angry I might have fought them but I was afraid what might come out of my mouth in a public place.

2 weeks later all the meds are used up with only one change in my cat's health: he was still as sick but now his anus was constantly dripping fecal matter everywhere. They want him to come back. I can't, they have all my money from last time.

The Receptionist apologized saying she tells the prices before treatment but she had not been there the day I was there, little comfort to me, my cat or my bank balance. She talked to the vet and, amazing!, she talked him into seeing my cat again for FREE!

I thought how everything I thought about this vet had been wrong, he was a good guy afterall.

Yeah, not so much. The RECEPTIONIST is a great 'guy' not the "doc": I showed up and the vet barely looked at my cat, told me to keep up the meds and gave me the drugs free. Then, just when I was starting to think nice thoughts about him, he just had to start digging into me about how he didn't like doing work for free.

Boy, he should have just kept his mouth shut because I laid into him, (No one else was in the waiting room so I didn't mind giving him a bit of mine): Promises of prices before treatment, how he was sure the 1st set of meds would do the job, the rough handling, mumbling, rudeness, how he took my next month's rent money, blah blah on and on.

I'll say this, his learning curve isn't bad because he shut up and began apologizing quick.

My cat went through the 2nd round of meds...still no change except for the dripping anus. Great.

I've gotten this month's SS check so I'm ready to take my cat to another vet...any suggestions out there?

If you love your animal think twice before coming to this Vet. He seems to love money much more than his patients and is rude and condesending to the owners.

I hate leaving a Bad Review but I'd hate for you to go through what I did.

2
★★☆☆☆

I wish I had read the unsatisfactory Reviews before I took my cat to this vet:

I told the Receptionist on the phone I was disabled and on Social Security. Money is a problem but my cat is ill and needs help. I was told not one procedure would be done without giving me the cost and my decision to do it or not.

The vet IS rude, mumbles in English-as-a-2nd-language, made me hold my pet while the staff stood by and he handled my sick cat roughly. It took him 3 tries to take blood and he never apologized for his first 2 mis-tries. He jammed meds down my cat's throat and injected him before giving me a chance to even ask what he was giving him let alone the price.

Then the front desk told me I owed $270. WHAT!?!! When was my chance to say yeah or nay? When was the cost explained before issuing? $270 for a blood test, an injected drug and 3 meds to administer at home?? "Oh, sorry about that. We usually do give the cost first." Just didn't do it for me. I wish that money had no influence on my cat's health care but I never thought I'd be forced to 'retire' at the age of 50 either.

I had to hand over my next month's rent money and they took it without blinking an eye. If I had not been so angry I might have fought them but I was afraid what might come out of my mouth in a public place.

2 weeks later all the meds are used up with only one change in my cat's health: he was still as sick but now his anus was constantly dripping fecal matter everywhere. They want him to come back. I can't, they have all my money from last time.

The Receptionist apologized saying she tells the prices before treatment but she had not been there the day I was there, little comfort to me, my cat or my bank balance. She talked to the vet and, amazing!, she talked him into seeing my cat again for FREE!

I thought how everything I thought about this vet had been wrong, he was a good guy afterall.

Yeah, not so much. The RECEPTIONIST is a great 'guy' not the "doc": I showed up and the vet barely looked at my cat, told me to keep up the meds and gave me the drugs free. Then, just when I was starting to think nice thoughts about him, he just had to start digging into me about how he didn't like doing work for free.

Boy, he should have just kept his mouth shut because I laid into him, (No one else was in the waiting room so I didn't mind giving him a bit of mine): Promises of prices before treatment, how he was sure the 1st set of meds would do the job, the rough handling, mumbling, rudeness, how he took my next month's rent money, blah blah on and on.

I'll say this, his learning curve isn't bad because he shut up and began apologizing quick.

My cat went through the 2nd round of meds...still no change except for the dripping anus. Great.

I've gotten this month's SS check so I'm ready to take my cat to another vet...any suggestions out there?

If you love your animal think twice before coming to this Vet. He seems to love money much more than his patients and is rude and condesending to the owners.

I hate leaving a Bad Review but I'd hate for you to go through what I did.

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1 out of 1 people found this review helpful.

.

All I came in for were rabies shots for my lab and rat terrier and was very dissatisfied. This guy was so rude! He has no people skills whatsoever and is not gentle or caring for the animals at all. He got mad at me for not holding the dogs down right then just stabbed them with the needle. I mean I know "they are just dogs" but still. He also kept yelling at my sister to move the dog and got mad at me when I said I didn't have money for another shot he was trying to push me to get for them. After stabbing in the needles he just walked away without a word. Will never come back again.

1
★☆☆☆☆

All I came in for were rabies shots for my lab and rat terrier and was very dissatisfied. This guy was so rude! He has no people skills whatsoever and is not gentle or caring for the animals at all. He got mad at me for not holding the dogs down right then just stabbed them with the needle. I mean I know "they are just dogs" but still. He also kept yelling at my sister to move the dog and got mad at me when I said I didn't have money for another shot he was trying to push me to get for them. After stabbing in the needles he just walked away without a word. Will never come back again.

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1 out of 1 people found this review helpful.

.

I actually liked this vet and found him to be very knowledgable. On the other hand the vet techs were lazy and didn't know what they were doing. I have a mastiff when I brought my dog into the room the VT didn't even go there to help the Vet. I had to hold my dog and help the Vet. So sad that former employees who are not bitter say spiteful things. Also if you're unsure of what procedures are being done ask questions before you let treatment continue!

3
★★★☆☆

I actually liked this vet and found him to be very knowledgable. On the other hand the vet techs were lazy and didn't know what they were doing. I have a mastiff when I brought my dog into the room the VT didn't even go there to help the Vet. I had to hold my dog and help the Vet. So sad that former employees who are not bitter say spiteful things. Also if you're unsure of what procedures are being done ask questions before you let treatment continue!

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0 out of 1 people found this review helpful.

.

I have taken my 3 Dachshunds there for over four years now. I was recommended to go there by the breeder's of my second dog. Thank God none of my dogs have gotten sick from there. But every time I've been there he doesn't explain what hes doing and you can't understand him because he acts rude and he mumbles. One of the nurses had to explain to me the procedure I was getting for my dog because he walked away before I could ask anything. I have seen him fight with his nurses and most importantly fight with a customer! He has cheap prices (that he does) but money is not an issue when it comes to my pets health. Thank You for your reviews because I realized I wasn't the only one!

2
★★☆☆☆

I have taken my 3 Dachshunds there for over four years now. I was recommended to go there by the breeder's of my second dog. Thank God none of my dogs have gotten sick from there. But every time I've been there he doesn't explain what hes doing and you can't understand him because he acts rude and he mumbles. One of the nurses had to explain to me the procedure I was getting for my dog because he walked away before I could ask anything. I have seen him fight with his nurses and most importantly fight with a customer! He has cheap prices (that he does) but money is not an issue when it comes to my pets health. Thank You for your reviews because I realized I wasn't the only one!

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1 out of 1 people found this review helpful.

.

I have taken Gracie (miniature schnauzer) to this vet for three years and she has been in good health ever since. I have trusted him ever since he recommended at no charge to my girlfriend to return her first chihuahua since it had a birth defect that gave it poor movement coordination and poor vision. From what I understand he has been a vet for more than 20 years and I feel that his experience has saved us from the trouble of taking care of a sick dog.

4
★★★★☆

I have taken Gracie (miniature schnauzer) to this vet for three years and she has been in good health ever since. I have trusted him ever since he recommended at no charge to my girlfriend to return her first chihuahua since it had a birth defect that gave it poor movement coordination and poor vision. From what I understand he has been a vet for more than 20 years and I feel that his experience has saved us from the trouble of taking care of a sick dog.

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0 out of 1 people found this review helpful.

.

I took my puppy in for second set of the 5 in 1 shot. it looked like the dr recognized most of the pets there but when he saw a new puppy he asked for his record right away. he then insisted that the puppy needed deworming and about 3 other vaccines. i clearly explained to the receptionist that i only wanted the one vaccine. once inside the exam room the vet administered 2 shots in my puppy. when i went to pay they were charging me for the other vaccines that i did not want and then stated that the dr misunderstood and my puppy got 3 vaccines which i was forced to pay for....

1
★☆☆☆☆

I took my puppy in for second set of the 5 in 1 shot. it looked like the dr recognized most of the pets there but when he saw a new puppy he asked for his record right away. he then insisted that the puppy needed deworming and about 3 other vaccines. i clearly explained to the receptionist that i only wanted the one vaccine. once inside the exam room the vet administered 2 shots in my puppy. when i went to pay they were charging me for the other vaccines that i did not want and then stated that the dr misunderstood and my puppy got 3 vaccines which i was forced to pay for....

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1 out of 1 people found this review helpful.

.

This vet is the worst ever, he does not care for the animals, he also does not care for his employees. He needs to retire, and get out of the animal business. I have seen many animals die in his care one 's that should not have. he may have cheap prices but it's not worth it if you love your pets. He would use dirty surgical instruments dog after dog or cat after cat, and also use the same one use needles, for shots. so many animals would come back with bad infections. and it would cost the owners more money to treat the infections. so please if you love your pets, find another vet to go too.

1
★☆☆☆☆

This vet is the worst ever, he does not care for the animals, he also does not care for his employees. He needs to retire, and get out of the animal business. I have seen many animals die in his care one 's that should not have. he may have cheap prices but it's not worth it if you love your pets. He would use dirty surgical instruments dog after dog or cat after cat, and also use the same one use needles, for shots. so many animals would come back with bad infections. and it would cost the owners more money to treat the infections. so please if you love your pets, find another vet to go too.

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1 out of 1 people found this review helpful.

.

I (having once worked there) DO NOT recommend this hospital for owners who want the best treatment for their pet; unless your main concern is the "cheap" pricing. I have seen him act rough on the animals and misdiagnose too many times. (proof would be the writer below). He is rude to the clients, careless towards the animals; and no matter how often the girls and i would remind him of his wrongdoings, he would argue that he's been there "25-30" years and that he is "a doctor" (...not a strong defense!)
He is too focused on how much money he wants to make rather than properly treating a dog/ cat-- sometimes i believe he misdiagnoses so that a client must return.
take it from someone who's been 'behind-the-scenes'. i am simply suggesting to you owners for the health of your pets.

1
★☆☆☆☆

I (having once worked there) DO NOT recommend this hospital for owners who want the best treatment for their pet; unless your main concern is the "cheap" pricing. I have seen him act rough on the animals and misdiagnose too many times. (proof would be the writer below). He is rude to the clients, careless towards the animals; and no matter how often the girls and i would remind him of his wrongdoings, he would argue that he's been there "25-30" years and that he is "a doctor" (...not a strong defense!)
He is too focused on how much money he wants to make rather than properly treating a dog/ cat-- sometimes i believe he misdiagnoses so that a client must return.
take it from someone who's been 'behind-the-scenes'. i am simply suggesting to you owners for the health of your pets.

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2 out of 2 people found this review helpful.

.

i experienced the worst situation with this vet in result of costly medications and after the 4th treatment of 6 my dog died. before treating my dog this vet does not explain any type of side affects the dog could have. he just tells you and does not even have you sign anything authorizing the work then you have no knowledge of anything but just a costly bill. i will never return to this vet and highly recommend you not to put your trust in them. he killed my dog!!

5
★★★★★

i experienced the worst situation with this vet in result of costly medications and after the 4th treatment of 6 my dog died. before treating my dog this vet does not explain any type of side affects the dog could have. he just tells you and does not even have you sign anything authorizing the work then you have no knowledge of anything but just a costly bill. i will never return to this vet and highly recommend you not to put your trust in them. he killed my dog!!

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2 out of 2 people found this review helpful.

.

Ever since I was a little girl my mother has taken our pets to Franc's Animal Hospital and now I take my pets there too. They are so nice to the animals and very well priced. Of course the animals are scared when the arrive, but what animal likes going to the vet. Even though they are scared, I feel like they are in good hands with the doctor and nurses there. Everyone there has worked there for years and that to me is a good sign. No matter what, I will bring my animals back to Franc's Animal Hospital.

5
★★★★★

Ever since I was a little girl my mother has taken our pets to Franc's Animal Hospital and now I take my pets there too. They are so nice to the animals and very well priced. Of course the animals are scared when the arrive, but what animal likes going to the vet. Even though they are scared, I feel like they are in good hands with the doctor and nurses there. Everyone there has worked there for years and that to me is a good sign. No matter what, I will bring my animals back to Franc's Animal Hospital.

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0 out of 1 people found this review helpful.

 

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