Chase Bank

★★★☆☆
  • 20573 Stevens Creek Blvd

    Cupertino, CA 95014

    Map & Directions
  • 408-255-6330

About Chase Bank

Categories
  • Banks
  • ATM
Details
  • ATM
Hours
M-F 9am-6pm, Sa 9am-4pm, Su Closed
Special Offer
Chase Bank
Phones
  • Fax (855-696-2802)

Finance

Finance
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Bank Of America

3705 El Camino Real Santa Clara, CA

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Chase Bank

10250 S De Anza Blvd Cupertino, CA

3.0 2
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.

I had a horrible experience at this branch. I used the ATM to withdraw cash, there was no money to dispense. However, the receipt shown deduction from my account, also the amount was debited from my saving's account(found out using ouline banking). When I walked in to the teller line, I was told to fill out another form to get the cash. The bank will give the credit back to my account. Guess what after 4 days it's still not been corrected, and I was told the bank will submit an application to ATM. It will take 10 days for investigation. This is very wrong, the bank is taking my money for their mistakes. The bank should not mess up my account if the machine is ran out of cash. I'm very unsatiffied with the customer service of this bank - very bad reputation indeed.

1
★☆☆☆☆

I had a horrible experience at this branch. I used the ATM to withdraw cash, there was no money to dispense. However, the receipt shown deduction from my account, also the amount was debited from my saving's account(found out using ouline banking). When I walked in to the teller line, I was told to fill out another form to get the cash. The bank will give the credit back to my account. Guess what after 4 days it's still not been corrected, and I was told the bank will submit an application to ATM. It will take 10 days for investigation. This is very wrong, the bank is taking my money for their mistakes. The bank should not mess up my account if the machine is ran out of cash. I'm very unsatiffied with the customer service of this bank - very bad reputation indeed.

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.

We love this bank, and this branch is why! The people here really care about you - and your small business. They are efficient - no lines last more than 5 minutes. They also work with you well when - God forbid - you have a problem. Unlike other banks, there are no hidden fees, you get what you see. And they are "real" people here who are not too busy to care about your issues and help you out when needed.

PROS: Has a human touch
CONS: None

5
★★★★★

We love this bank, and this branch is why! The people here really care about you - and your small business. They are efficient - no lines last more than 5 minutes. They also work with you well when - God forbid - you have a problem. Unlike other banks, there are no hidden fees, you get what you see. And they are "real" people here who are not too busy to care about your issues and help you out when needed.

PROS: Has a human touch
CONS: None

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Message from Chase Bank

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

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