Fluffy Puppy

★★★☆☆
  • 656 N Santa Cruz Ave A

    Los Gatos, CA 95030

    Map & Directions
  • 408-354-0078

About Fluffy Puppy

Hours
Mon - Sat, 9am - 6pm; Sun, closed
2.8571 7
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Most awful grooming I have ever seen. Had my Shih Tzu in for a trim and nails, and she came back with one side of her face shaved to the skin and the other short. My dog was so traumatized by the visit she now shakes when i take her out to the car, fearing that she is being taken to the groomers. I will NEVER bring her back there again to these butchers.

1
★☆☆☆☆

Most awful grooming I have ever seen. Had my Shih Tzu in for a trim and nails, and she came back with one side of her face shaved to the skin and the other short. My dog was so traumatized by the visit she now shakes when i take her out to the car, fearing that she is being taken to the groomers. I will NEVER bring her back there again to these butchers.

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We have taken our dogs here for grooming for about four years. They always come back looking beautiful. Our poodle used to go to Gary's Poodles in Los Gatos and he asked us to sedate her because she screamed and cried so much when she was there. We stopped using him, and to be honest, he asked us to stop coming because she was so disruptive. Fast forward to Fluffy Puppy. She does fine there. Not screaming or disruptive. They give her wonderful haircuts. We also send our golden doodle there, and again, wonderful results. I highly recommend them.

5
★★★★★

We have taken our dogs here for grooming for about four years. They always come back looking beautiful. Our poodle used to go to Gary's Poodles in Los Gatos and he asked us to sedate her because she screamed and cried so much when she was there. We stopped using him, and to be honest, he asked us to stop coming because she was so disruptive. Fast forward to Fluffy Puppy. She does fine there. Not screaming or disruptive. They give her wonderful haircuts. We also send our golden doodle there, and again, wonderful results. I highly recommend them.

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I will not take my pet back to Fluffy Puppy. I took our previous dog there for 17 years and when we got a new dog from poodle rescue I started taking her ther. The dog shakes like a leaf before going in the door. Karen is often out of sorts and rude to people and the last 2 times our dog was groomeed there she had cuts on her. Something has changed over the last 2 years and I hope this helps them understand that point. I have talked to the people there about the situation, but it hasn't seemed to help.

1
★☆☆☆☆

I will not take my pet back to Fluffy Puppy. I took our previous dog there for 17 years and when we got a new dog from poodle rescue I started taking her ther. The dog shakes like a leaf before going in the door. Karen is often out of sorts and rude to people and the last 2 times our dog was groomeed there she had cuts on her. Something has changed over the last 2 years and I hope this helps them understand that point. I have talked to the people there about the situation, but it hasn't seemed to help.

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Rick and Karyn are the caring owners of Fluffy Puppy. We've been bringing our Malti-Poo here for nearly 5 years, since her first hair cut, and have settled in
on a regular routine (we now sign up set up a full year's worth of appointments the end of each prior year) of once a month full grooming, and every other week bath.
We also bring our little one in for anesthesia free teeth cleaning, which is much better than the normal vet cleaning, but slots sell out quickly as the vet they use comes up from Southern CA. They keep Niki looking like a model.

5
★★★★★

Rick and Karyn are the caring owners of Fluffy Puppy. We've been bringing our Malti-Poo here for nearly 5 years, since her first hair cut, and have settled in
on a regular routine (we now sign up set up a full year's worth of appointments the end of each prior year) of once a month full grooming, and every other week bath.
We also bring our little one in for anesthesia free teeth cleaning, which is much better than the normal vet cleaning, but slots sell out quickly as the vet they use comes up from Southern CA. They keep Niki looking like a model.

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The Fluffy Puppy used to have different owners that were a mom and pop business They loved their little patrons. The owner now is cold, rude, and was upset and mortified that my dog went potty on her precious hardwood floor. Bad decision for a grooming place. I brought my dog out before we went, but like allot of other dogs, she gets nervous. The owner did not know we were still there as we had to ask a question, and we heard her say-"she just crapped! We were mortified and decided we were not going to come back after that . They expect the dogs to go on demand in an area outside, but it doesn't always work. She definitely cared more about her precious floors! We really miss the old owners. I have talked to others who are disappointed also. Definitely-not the same!

2
★★☆☆☆

The Fluffy Puppy used to have different owners that were a mom and pop business They loved their little patrons. The owner now is cold, rude, and was upset and mortified that my dog went potty on her precious hardwood floor. Bad decision for a grooming place. I brought my dog out before we went, but like allot of other dogs, she gets nervous. The owner did not know we were still there as we had to ask a question, and we heard her say-"she just crapped! We were mortified and decided we were not going to come back after that . They expect the dogs to go on demand in an area outside, but it doesn't always work. She definitely cared more about her precious floors! We really miss the old owners. I have talked to others who are disappointed also. Definitely-not the same!

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On 08-09-08 took my chocolate pomeranian to this business for the first time. Pomeranian's are typically given what is called a simple 'touch up'; they are barely trimmed. Someone forgot to train the staff person who cut my dog. She completely butchered my dog's beautiful puffy, glossy coat. She cut off all of his hair to about 1/2 inch deep all over, she cut the feathering tendrils that hung delicately on his haunches completely down to his skin and his long curly tail hairs are now just a pom pom on the tip. I could go on and on. In short, my little guy looks more like a chihuahua or rat now. It will take at least 8-10 months for him to get his poofiness and his dignity back. I just stood there stunned, paid, didn't tip , walked out, and cried. Not going back

1
★☆☆☆☆

On 08-09-08 took my chocolate pomeranian to this business for the first time. Pomeranian's are typically given what is called a simple 'touch up'; they are barely trimmed. Someone forgot to train the staff person who cut my dog. She completely butchered my dog's beautiful puffy, glossy coat. She cut off all of his hair to about 1/2 inch deep all over, she cut the feathering tendrils that hung delicately on his haunches completely down to his skin and his long curly tail hairs are now just a pom pom on the tip. I could go on and on. In short, my little guy looks more like a chihuahua or rat now. It will take at least 8-10 months for him to get his poofiness and his dignity back. I just stood there stunned, paid, didn't tip , walked out, and cried. Not going back

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I take my two dogs here every other month for dental cleaning without anesthesia by a great dental tech who comes in from So. Cal. The owners are wonderful. I've also had occasional dog grooming done here and they are great at that too!

PROS: Great care, reasonable prices, good location off main street, good parking.
CONS: None.

5
★★★★★

I take my two dogs here every other month for dental cleaning without anesthesia by a great dental tech who comes in from So. Cal. The owners are wonderful. I've also had occasional dog grooming done here and they are great at that too!

PROS: Great care, reasonable prices, good location off main street, good parking.
CONS: None.

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