Jade Beauty Supply

★★★★★
  • 11990 Carmel Mountain Rd # 246

    San Diego, CA 92128

    Map & Directions
  • 858-613-0808

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This is a horrible store with even worse management. I came in to purchase a specific product which I normally use and love. The elder woman insisted me into buying this more expensive hair mask and shampoo. I was hesitant in trying

3
★★★★★

This is a horrible store with even worse management. I came in to purchase a specific product which I normally use and love. The elder woman insisted me into buying this more expensive hair mask and shampoo. I was hesitant in trying

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I love coming to this store because they have everything I need. They even have products that no other store has. The staff is very friendly, and they know a lot about their products.

5
★★★★★

I love coming to this store because they have everything I need. They even have products that no other store has. The staff is very friendly, and they know a lot about their products.

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I love coming to this store because they have everything I need. They even have products that no other store has. The staff is very friendly, and they know a lot about their products.

3
★★★★★

I love coming to this store because they have everything I need. They even have products that no other store has. The staff is very friendly, and they know a lot about their products.

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they carry a wide variety of brands, which can be daunting - and when I've asked for recommendations, I nearly always love the products the sales folks recommend. Sometimes they're out of stock with what i want, and they don't always know

3
★★★★★

they carry a wide variety of brands, which can be daunting - and when I've asked for recommendations, I nearly always love the products the sales folks recommend. Sometimes they're out of stock with what i want, and they don't always know

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I went into this store in need of a new curling iron. I knew the size I wanted but asked for help from a staff member to explain the differences between ceramic, titanium, tourmaline, etc. She gave me some information but because this

3
★★★★★

I went into this store in need of a new curling iron. I knew the size I wanted but asked for help from a staff member to explain the differences between ceramic, titanium, tourmaline, etc. She gave me some information but because this

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Rothany was very helpful. She is a true asset to your business. She is very professional and friendly.

5
★★★★★

Rothany was very helpful. She is a true asset to your business. She is very professional and friendly.

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.

Rothany was very helpful. She is a true asset to your business. She is very professional and friendly.

3
★★★★★

Rothany was very helpful. She is a true asset to your business. She is very professional and friendly.

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I love and use the products and get excited every time I come here. The staff is very friendly and know their products. I never feel intimidated asking a question, or just browsing around. Thanks for everything.

5
★★★★★

I love and use the products and get excited every time I come here. The staff is very friendly and know their products. I never feel intimidated asking a question, or just browsing around. Thanks for everything.

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.

I love and use the products and get excited every time I come here. The staff is very friendly and know their products. I never feel intimidated asking a question, or just browsing around. Thanks for everything.

3
★★★★★

I love and use the products and get excited every time I come here. The staff is very friendly and know their products. I never feel intimidated asking a question, or just browsing around. Thanks for everything.

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Jade Beauty is a great store. I love coming here, and so does my mom. This is the only place we get our make up. I highly recommend this place to anyone.

5
★★★★★

Jade Beauty is a great store. I love coming here, and so does my mom. This is the only place we get our make up. I highly recommend this place to anyone.

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.

Jade Beauty is a great store. I love coming here, and so does my mom. This is the only place we get our make up. I highly recommend this place to anyone.

3
★★★★★

Jade Beauty is a great store. I love coming here, and so does my mom. This is the only place we get our make up. I highly recommend this place to anyone.

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Greatest makeup store in the area. They have everything you can possibly need, and the employees were very helpful and knowledgeable about everything. I would recommend anyone to come here.

5
★★★★★

Greatest makeup store in the area. They have everything you can possibly need, and the employees were very helpful and knowledgeable about everything. I would recommend anyone to come here.

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.

Greatest makeup store in the area. They have everything you can possibly need, and the employees were very helpful and knowledgeable about everything. I would recommend anyone to come here.

3
★★★★★

Greatest makeup store in the area. They have everything you can possibly need, and the employees were very helpful and knowledgeable about everything. I would recommend anyone to come here.

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This place is one of the best things I discovered this year! I heard my friend mentioning this place one day and I finally decided to stop by.

I usually shop at Ulta for my products, and let me tell you Jade's have all the products I

3
★★★★★

This place is one of the best things I discovered this year! I heard my friend mentioning this place one day and I finally decided to stop by.

I usually shop at Ulta for my products, and let me tell you Jade's have all the products I

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.....

3
★★★★★

.....

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My mother who is 83 years old went to buy me a Christmas present of Shampoo and Conditioner. The sales lady selected the products and my mother paid. On Christmas eve we discover that the saleslady had given my mom two Conditioners

3
★★★★★

My mother who is 83 years old went to buy me a Christmas present of Shampoo and Conditioner. The sales lady selected the products and my mother paid. On Christmas eve we discover that the saleslady had given my mom two Conditioners

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I wish I had remembered to ask her name, but I'd like to give major props to the short girl with dark hair who rang me up the other day. I love when people are excited about their jobs in the retail, restaurant, and service industry (unfortunately it's rare nowadays) and this chick seemed to live and breathe all things cosmetology. She helped me find a deep conditioning detangler for my hair and welcomed all of my many, tedious, questions about different brands. The store has a wide selection of hair products and some top name quality brands.

5
★★★★★

I wish I had remembered to ask her name, but I'd like to give major props to the short girl with dark hair who rang me up the other day. I love when people are excited about their jobs in the retail, restaurant, and service industry (unfortunately it's rare nowadays) and this chick seemed to live and breathe all things cosmetology. She helped me find a deep conditioning detangler for my hair and welcomed all of my many, tedious, questions about different brands. The store has a wide selection of hair products and some top name quality brands.

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.

I love this place. I would come here for all my beauty needs if I weren't a poor college student.

Anyway, the store is great, tons of high quality goodies to make you feel beautiful. Sometimes the prices aren't all that bad, but mostly you pay for what you get. The staff has always been friendly, although I find it odd that it's almost always empty when I go in there.

5
★★★★★

I love this place. I would come here for all my beauty needs if I weren't a poor college student.

Anyway, the store is great, tons of high quality goodies to make you feel beautiful. Sometimes the prices aren't all that bad, but mostly you pay for what you get. The staff has always been friendly, although I find it odd that it's almost always empty when I go in there.

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.

It's my one stop hair shop..and I like to stop by when I'm in the area. All the stuff you want is here- bleach/dyes, styling products, shears, you name it, even gifts if you're into that kind of thing.
I've noticed when I've gone in there, the staff doesn't always know there stuff, but true hair aficionados will do fine in here.

5
★★★★★

It's my one stop hair shop..and I like to stop by when I'm in the area. All the stuff you want is here- bleach/dyes, styling products, shears, you name it, even gifts if you're into that kind of thing.
I've noticed when I've gone in there, the staff doesn't always know there stuff, but true hair aficionados will do fine in here.

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.

Their selection is spot on and very thorough considering the size of the store. The gal who regularly works there is a wealth of knowledge and very personable. She answers even my most tedious questions.

Just another reason vanity is my favorite sin.

5
★★★★★

Their selection is spot on and very thorough considering the size of the store. The gal who regularly works there is a wealth of knowledge and very personable. She answers even my most tedious questions.

Just another reason vanity is my favorite sin.

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.

Their selection is spot on and very thorough considering the size of the store. The gal who regularly works there is a wealth of knowledge and very personable. She answers even my most tedious questions.
Most importantly, I can get my

3
★★★★★

Their selection is spot on and very thorough considering the size of the store. The gal who regularly works there is a wealth of knowledge and very personable. She answers even my most tedious questions.
Most importantly, I can get my

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This place has the WORST customer service, do not buy from them!! I have been a loyal customer for quite some time now, buying products that I could easily find for cheaper online. I had a bad experience with one of the employees last week, asked to speak to a manager or the owner who's occasionally in the store, only to be told they wouldn't give out the manager's name. I called a few times during the week to try to reach her, and then finally just left my name and number to have her call me back. ONE WEEK LATER after leaving my message with an employee, still no call back from the manager, so I call and find out when she'll be in. She says she knew that I had asked to have her call me back, but didn't think it was worth her time to do so since her employee gave her side of the story. The manager was also completely unapologetic for the bad service I received and treated me very rudely. This is completely unacceptable customer service, especially in this down economy. They've lost me as a customer, and I hope I can prevent everyone else from buying from this store too.

1
★☆☆☆☆

This place has the WORST customer service, do not buy from them!! I have been a loyal customer for quite some time now, buying products that I could easily find for cheaper online. I had a bad experience with one of the employees last week, asked to speak to a manager or the owner who's occasionally in the store, only to be told they wouldn't give out the manager's name. I called a few times during the week to try to reach her, and then finally just left my name and number to have her call me back. ONE WEEK LATER after leaving my message with an employee, still no call back from the manager, so I call and find out when she'll be in. She says she knew that I had asked to have her call me back, but didn't think it was worth her time to do so since her employee gave her side of the story. The manager was also completely unapologetic for the bad service I received and treated me very rudely. This is completely unacceptable customer service, especially in this down economy. They've lost me as a customer, and I hope I can prevent everyone else from buying from this store too.

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1 out of 1 people found this review helpful.

.

This place has the WORST customer service, do not buy from them!! I have been a loyal customer for quite some time now, buying products that I could easily find for cheaper online. I had a bad experience with one of the employees last week, asked to speak to a manager or the owner who's occasionally in the store, only to be told they wouldn't give out the manager's name. I called a few times during the week to try to reach her, and then finally just left my name and number to have her call me back. ONE WEEK LATER after leaving my message with an employee, still no call back from the manager, so I call and find out when she'll be in. She says she knew that I had asked to have her call me back, but didn't think it was worth her time to do so since her employee gave her side of the story. The manager was also completely unapologetic for the bad service I received and treated me very rudely. This is completely unacceptable customer service, especially in this down economy. They've lost me as a customer, and I hope I can prevent everyone else from buying from this store too.

0
★☆☆☆☆

This place has the WORST customer service, do not buy from them!! I have been a loyal customer for quite some time now, buying products that I could easily find for cheaper online. I had a bad experience with one of the employees last week, asked to speak to a manager or the owner who's occasionally in the store, only to be told they wouldn't give out the manager's name. I called a few times during the week to try to reach her, and then finally just left my name and number to have her call me back. ONE WEEK LATER after leaving my message with an employee, still no call back from the manager, so I call and find out when she'll be in. She says she knew that I had asked to have her call me back, but didn't think it was worth her time to do so since her employee gave her side of the story. The manager was also completely unapologetic for the bad service I received and treated me very rudely. This is completely unacceptable customer service, especially in this down economy. They've lost me as a customer, and I hope I can prevent everyone else from buying from this store too.

Pros: None

Cons: Completely unacceptable bad customer service

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I've been going to this beauty supply store for a couple of years. I recently purchased an eyebrow tint kit (the same as I've purchased for years now). I took it home, but the results were not at all the same. I looked at the package and the color of the tint was a sticker placed over the original color, which was much darker. I took the kit back to the store and pointed out the issue. The woman behind the counter (maybe the owner now?) was very rude and told me that it was the highlights in my hair that made the tint appear darker! Please! I've been using the same tint for years. When I pointed out how the original tint on the box was stickered over she said "oh, well they must reuse their boxes then". WHAT? What vendor reuses boxes and sells a different color in old boxes of another color?? Made no sense at all. No amount of reasoning, or the fact that I've been a customer there for years, changed the woman's mind. Even before she was through "speaking" with me, she began cashing out another customer! Rude, rude, rude!!! I will never go back again and have told all my friends about my experience. And what's up with the sign, "we reserve the right to refuse service to anyone"?? That's new!

1
★☆☆☆☆

I've been going to this beauty supply store for a couple of years. I recently purchased an eyebrow tint kit (the same as I've purchased for years now). I took it home, but the results were not at all the same. I looked at the package and the color of the tint was a sticker placed over the original color, which was much darker. I took the kit back to the store and pointed out the issue. The woman behind the counter (maybe the owner now?) was very rude and told me that it was the highlights in my hair that made the tint appear darker! Please! I've been using the same tint for years. When I pointed out how the original tint on the box was stickered over she said "oh, well they must reuse their boxes then". WHAT? What vendor reuses boxes and sells a different color in old boxes of another color?? Made no sense at all. No amount of reasoning, or the fact that I've been a customer there for years, changed the woman's mind. Even before she was through "speaking" with me, she began cashing out another customer! Rude, rude, rude!!! I will never go back again and have told all my friends about my experience. And what's up with the sign, "we reserve the right to refuse service to anyone"?? That's new!

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1 out of 1 people found this review helpful.

.

They sold me a combination of products from an acrylic nail system. When I discovered they did not include an additional product that is an essential part of the process, I went back to the store to purchase that item. I was told by Theresa (mgr), that they don??t have it, nor do any of their other stores. When asked what I was to do, she suggested I try other stores. After exhausting every store in, and out , of the area, I went back and told her. She was very prompt to tell me they have a ??no return policy? ?? she couldn??t have cared less that I now had $60 worth of product I could not use. The fact I had been a loyal customer for many years meant nothing. The last time (and it was THE LAST TIME) I was in the store they still had the products on the shelf ? no doubt just waiting for another unsuspecting customer to walk through the door. Because of their ??no return policy? they feel they are covered. This is very understandable with most beauty products, but NOT when they talk you into buying products that they know you cannot use because it is not complete. Being honest, fair, and truthful is a golden rule. They broke every one of these. They obviously don??t care about their customers. I guess they don??t realize that ??word of mouth?? advertising is the best form of advertising. So here we are ?. I would NEVER recommend this store.

0
★☆☆☆☆

They sold me a combination of products from an acrylic nail system. When I discovered they did not include an additional product that is an essential part of the process, I went back to the store to purchase that item. I was told by Theresa (mgr), that they don??t have it, nor do any of their other stores. When asked what I was to do, she suggested I try other stores. After exhausting every store in, and out , of the area, I went back and told her. She was very prompt to tell me they have a ??no return policy? ?? she couldn??t have cared less that I now had $60 worth of product I could not use. The fact I had been a loyal customer for many years meant nothing. The last time (and it was THE LAST TIME) I was in the store they still had the products on the shelf ? no doubt just waiting for another unsuspecting customer to walk through the door. Because of their ??no return policy? they feel they are covered. This is very understandable with most beauty products, but NOT when they talk you into buying products that they know you cannot use because it is not complete. Being honest, fair, and truthful is a golden rule. They broke every one of these. They obviously don??t care about their customers. I guess they don??t realize that ??word of mouth?? advertising is the best form of advertising. So here we are ?. I would NEVER recommend this store.

Cons: They do not deserve ANY stars

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I bought an expensive curling iron from here only to find out it contains lead when I opened the box! I tried to exchange the iron for another brand the next day, but because of their "store policy" I couldnt even get store credit! I cant believe they would sell appliances that contain lead without even notifying their customers about it! The cashier Thereasa didnt seem to even care that my kids and pets could get lead poisoning. Even though it was store policy she could have been a little less rude. She said all their irons contained lead, then just stood there and stared at me with a dirty look until I turned around and left!

1
★☆☆☆☆

I bought an expensive curling iron from here only to find out it contains lead when I opened the box! I tried to exchange the iron for another brand the next day, but because of their "store policy" I couldnt even get store credit! I cant believe they would sell appliances that contain lead without even notifying their customers about it! The cashier Thereasa didnt seem to even care that my kids and pets could get lead poisoning. Even though it was store policy she could have been a little less rude. She said all their irons contained lead, then just stood there and stared at me with a dirty look until I turned around and left!

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2 out of 2 people found this review helpful.

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This store has every kind of hair care product you can imagine. The prices are very reasonable as well. They also carry makeup, hair brushes, irons and hair dryers.

5
★★★★★

This store has every kind of hair care product you can imagine. The prices are very reasonable as well. They also carry makeup, hair brushes, irons and hair dryers.

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0 out of 1 people found this review helpful.

 

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