Eden's Nails

★☆☆☆☆

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The co-owner Linh is horribly rude. I was referred to this location by a friend. I came to this nail salon a few times and will never never ever return. Linh does a good job but over charges for any little thing. Linh and her sister are very stubborn and get angry if you change your mind on anything you want done. If you are paying for a service you should get what you want even if it means changing your mind. there was a time that my hand was yanked when I changed my mind. I wasn't sure what she(Linh) was saying but I could tell she was angry. Thats not how you treat a customer. I took a friend to get her nails done there and it was a horrible experience.My friend had changed her mind and Linh didn't pay attention because my friend clearly told her what she wanted and she did something else. My friend pointed out that she had told her what she wanted and linh kept on arguing otherwise. Well Linh just started taking off my friends nails and basically told her to leave. I was sooo emabarrassed that I didn't go get my nails done for a month. I worked up the courage to go back (out of fear of trying a new place) and called in to make an appointment and spoke to Linh herself 20 minutes prior to going. When I showed up I told Linh I had an appointment with her and she told me she didn't have time (she was sitting at her station not doing anything). I asked her why and she pointed to the "Right to refuse service" sign. Needless to say I was once again embarrassed and this time angry. Long time customers or new clients should be offered the same treatment. If you don't mind bad service, rude treatment this is the place for you.

0
★☆☆☆☆

The co-owner Linh is horribly rude. I was referred to this location by a friend. I came to this nail salon a few times and will never never ever return. Linh does a good job but over charges for any little thing. Linh and her sister are very stubborn and get angry if you change your mind on anything you want done. If you are paying for a service you should get what you want even if it means changing your mind. there was a time that my hand was yanked when I changed my mind. I wasn't sure what she(Linh) was saying but I could tell she was angry. Thats not how you treat a customer. I took a friend to get her nails done there and it was a horrible experience.My friend had changed her mind and Linh didn't pay attention because my friend clearly told her what she wanted and she did something else. My friend pointed out that she had told her what she wanted and linh kept on arguing otherwise. Well Linh just started taking off my friends nails and basically told her to leave. I was sooo emabarrassed that I didn't go get my nails done for a month. I worked up the courage to go back (out of fear of trying a new place) and called in to make an appointment and spoke to Linh herself 20 minutes prior to going. When I showed up I told Linh I had an appointment with her and she told me she didn't have time (she was sitting at her station not doing anything). I asked her why and she pointed to the "Right to refuse service" sign. Needless to say I was once again embarrassed and this time angry. Long time customers or new clients should be offered the same treatment. If you don't mind bad service, rude treatment this is the place for you.

Cons: rude service, over charging

 

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