Staples

★★★☆☆
M-F: 8:00am-8:00pm Sat: 9:00am-7:00pm Sun: 10:00am-6:00pm
  • 121 Bernal Road

    San Jose, CA 95119

    Map & Directions
  • 408-361-0208

About Staples

Categories
  • Office Supplies
  • Office Furniture
  • Printing
  • Computer Repair Services
  • Consumer Electronics Stores
  • Wholesale Paper Products
  • Computer Hardware
  • School Supplies
  • Post Offices
Hours
M-F 9am-8pm, Sa 10am-7pm, Su 11am-6pm
Phones
  • Fax (408-361-0212)
Products
  • acer netbooks
  • sharp projectors
  • compaq desktops
  • epson projectors
  • toshiba netbooks
  • toshiba laptops
  • dell laptops
  • dell monitors
  • lexmark printers
  • acer monitors
  • emachines monitors
  • canon printers
  • tomtom gps systems
  • dell desktops
  • epson scanners
  • hp laptops
  • compaq laptops
  • xerox scanners
  • hp desktops
  • epson printers
  • canon scanners
  • apple ipods
  • brother scanners
  • hp scanners
  • hp printers
  • hp netbooks
  • xerox printers
  • garmin gps systems
  • brother printers
  • magellan gps systems
  • iPad
  • Apple Products
Specialties
  • Toner, Printers, Printer Ink, Office Supplies, Office Furniture, Computers, Back To School Supplies
Brands
  • Amazon-Kindle
  • Avery
  • BIC
  • Dell
  • Expo
  • Intuit
  • HP
  • Logitech
  • Microsoft
  • Netgear
  • Paper Mate
  • Pentel
  • Pilot
  • Post It
  • Scotch
  • Sharpie
  • Seagate
  • Swingline
  • Symantec
  • Toshiba
  • Uniball
  • Western Digital
  • Apple
Services
  • Tech Support
  • Phone Repair Services

Home & Garden

Home & Garden
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Manager

Meet the Manager

    Tech Services
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    Setups & Installs

    Get your devices up and running

      Backup & Recovery

      Make sure your important files are safe before it's too late

        Support & Security

        Peace of mind for all of your devices

          Repairs & Upgrades

          We will keep your devices up and running
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            .

            I filed the following letter at the MasterCard web site for customer complaints:

            The following merchant refused to process my MasterCard transaction on my Bank of the West MasterCard on 7/29/2009 at 3:55 PM (PST):

            Staples
            121 Bernal Rd, #80
            San Jose, CA 95119

            According to the store manager, Staples policy is as follows: Any card with the word "Debit" on the card MUST be processed as a "debit transaction" even if the card has the MasterCard emblem. Every merchant I have ever visited has processed this same card as a MasterCard transaction, I pointed out to the Staples store manager, who replied as follows: Staples has "a strict corporate policy of NOT processing MasterCard transactions if the card is also a debit card." (A debit transaction requires a password, and due to its increased risk, I prefer to use the MasterCard portion of my card for store purchases.)

            The manager even indicated that the register is programmed NOT to proces MasterCard transactions if the card is also a "debit card."

            As a result, I used my American Express card to purchase my office supplies.

            1
            ★☆☆☆☆

            I filed the following letter at the MasterCard web site for customer complaints:

            The following merchant refused to process my MasterCard transaction on my Bank of the West MasterCard on 7/29/2009 at 3:55 PM (PST):

            Staples
            121 Bernal Rd, #80
            San Jose, CA 95119

            According to the store manager, Staples policy is as follows: Any card with the word "Debit" on the card MUST be processed as a "debit transaction" even if the card has the MasterCard emblem. Every merchant I have ever visited has processed this same card as a MasterCard transaction, I pointed out to the Staples store manager, who replied as follows: Staples has "a strict corporate policy of NOT processing MasterCard transactions if the card is also a debit card." (A debit transaction requires a password, and due to its increased risk, I prefer to use the MasterCard portion of my card for store purchases.)

            The manager even indicated that the register is programmed NOT to proces MasterCard transactions if the card is also a "debit card."

            As a result, I used my American Express card to purchase my office supplies.

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            .

            I go to staples from everything to paper and receipt books. They have great back to school specials and they always have everything in stock. Their employees are very helpful

            4
            ★★★★☆

            I go to staples from everything to paper and receipt books. They have great back to school specials and they always have everything in stock. Their employees are very helpful

            Was this review helpful to you?
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            .

            Staples has everything you need from school supplies to office appliances. Their prices are also cheap and they sell only brand name items. Their store is huge and spotless. I find it amazingly easy to find a nice parking space because their parking lot is so big! It is also easy to find your way around the store and find what you're looking for without a sales associate to help you.

            5
            ★★★★★

            Staples has everything you need from school supplies to office appliances. Their prices are also cheap and they sell only brand name items. Their store is huge and spotless. I find it amazingly easy to find a nice parking space because their parking lot is so big! It is also easy to find your way around the store and find what you're looking for without a sales associate to help you.

            Was this review helpful to you?
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            Message from Staples

            Staples is the world's largest office products company. We're committed to making it easy for our customers to buy a wide range of office supplies, technology, furniture, and business services. -- Staples. That was easy.

            More about Staples

            Amazon-Kindle, Avery, BIC, Dell, Expo, Intuit, HP, Logitech, Microsoft, Netgear, Paper Mate, Pentel, Pilot, Post It, Scotch, Sharpie, Seagate, Swingline, Symantec, Toshiba, Uniball, Western Digital

             

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