Gamestop

★★★☆☆
Thousands of Games, Always in Stock!
  • 7945 Greenback Ln

    Citrus Heights, CA 95610

    Map & Directions
  • 916-721-1004

About Gamestop

3.0 2
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I have visited this Gamestop several times. The customer service has always been outstanding. There is a new manager and he is the bomb, helpful and values his customers. The price on trade in has alot to do with wich system they are for. I am going over there tomorrow to do some trading and looking forward to it.

5
★★★★★

I have visited this Gamestop several times. The customer service has always been outstanding. There is a new manager and he is the bomb, helpful and values his customers. The price on trade in has alot to do with wich system they are for. I am going over there tomorrow to do some trading and looking forward to it.

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The service was horrible. While the young lady helping customers worked hard, the other 'gentleman' behind the counter talked with a friend and took inventory. The lady in line in front of me had been waiting a good 10 minutes before I joined the line behind her. After standing in line another 7 minutes, I commented that I was surprised customers did not take priority over inventory. The 'gentleman' casually looked up, apparently hearing what I had said, but did nothing to address the issue. I was surprised to learn he was the manager, Mike. After another 10 minutes or so, I was finally helped as the line behind me grew and Mike continued to ignore his customers. During the wait in line, I observed Mike being asked if Gamestop had the new Mario Brothers game. Barely making eye contact and not taking a break from his work, he casually waived his arm towards the back of the store saying something along the lines, "it's over there." I will never return to this store and I encourage others not to subject themselves to the disrespect.

1
★☆☆☆☆

The service was horrible. While the young lady helping customers worked hard, the other 'gentleman' behind the counter talked with a friend and took inventory. The lady in line in front of me had been waiting a good 10 minutes before I joined the line behind her. After standing in line another 7 minutes, I commented that I was surprised customers did not take priority over inventory. The 'gentleman' casually looked up, apparently hearing what I had said, but did nothing to address the issue. I was surprised to learn he was the manager, Mike. After another 10 minutes or so, I was finally helped as the line behind me grew and Mike continued to ignore his customers. During the wait in line, I observed Mike being asked if Gamestop had the new Mario Brothers game. Barely making eye contact and not taking a break from his work, he casually waived his arm towards the back of the store saying something along the lines, "it's over there." I will never return to this store and I encourage others not to subject themselves to the disrespect.

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