North Hollywood Discount Mfflr

★★★★☆

About North Hollywood Discount Mfflr

Hours
Mon - Fri 8:00 am - 5:00 pm

Automotive

Automotive
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Karen is an honest business owner. When 6 different mechanics were telling me to change my catalytic converter and they wanted 600-800 for it, or I would not pass the smog test, she took her sweet time to explain how that was misdiagnosed, and helped me get my car going and pass the smog test. \nThere was nothing wrong with the catalytic converter, but one part needed to be adjusted. \nI drive an old Chevy trucker and everyone wanted to take advantage of me. I will not go anywhere else.\n

2
★★★★★

Karen is an honest business owner. When 6 different mechanics were telling me to change my catalytic converter and they wanted 600-800 for it, or I would not pass the smog test, she took her sweet time to explain how that was misdiagnosed, and helped me get my car going and pass the smog test. \nThere was nothing wrong with the catalytic converter, but one part needed to be adjusted. \nI drive an old Chevy trucker and everyone wanted to take advantage of me. I will not go anywhere else.\n

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Karen has not only written a book on auto repair, but she also does monthly classes for women on auto repair as well. She's thorough and honest. Her prices are always fair and I will be a loyal customer for life, as will all of my friends that go to her.

2
★★★★★

Karen has not only written a book on auto repair, but she also does monthly classes for women on auto repair as well. She's thorough and honest. Her prices are always fair and I will be a loyal customer for life, as will all of my friends that go to her.

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Ive been going to Karen for all my auto needs for over 15 years. Most of my friends go to her too because she is honest, has good prices and really cares about you and your car. One of the best things about going to Karen is she offers loaner cars for $15/day- shes totally got you covered. She also delivers workshops to teach you about your car so you KNOW how to take care of it to prevent needless repairs. If you are short on cash, she gives you the real deal on what you need done to your car now, what repairs will need to be done in the future (but can wait) and gives you honest advice about how much repair your kind of car will need in the future. She has been in the business for over 20 years and really knows her stuff. She is honest, has good prices and good mechanics. I know when I go to Karen that Im going to get the truth, not a sales pitch.

2
★★★★★

Ive been going to Karen for all my auto needs for over 15 years. Most of my friends go to her too because she is honest, has good prices and really cares about you and your car. One of the best things about going to Karen is she offers loaner cars for $15/day- shes totally got you covered. She also delivers workshops to teach you about your car so you KNOW how to take care of it to prevent needless repairs. If you are short on cash, she gives you the real deal on what you need done to your car now, what repairs will need to be done in the future (but can wait) and gives you honest advice about how much repair your kind of car will need in the future. She has been in the business for over 20 years and really knows her stuff. She is honest, has good prices and good mechanics. I know when I go to Karen that Im going to get the truth, not a sales pitch.

Pros: Honest, Good Prices, Loaner Cars, Responsible Owner

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Got Car? Get Karen! It's just that simple. She will never suggest unnecessary repairs and will actually explain what is wrong and how it gets fixed. I have been taking my 2006 sports car to her since it was new. When there is the possibility of warranty coverage, Karen will tell you to go to the dealer first. She will tell you what maintenance should be performed when. If you want your car to last, have it maintained and repaired by Karen. Got Car/ Get Karen?

5
★★★★★

Got Car? Get Karen! It's just that simple. She will never suggest unnecessary repairs and will actually explain what is wrong and how it gets fixed. I have been taking my 2006 sports car to her since it was new. When there is the possibility of warranty coverage, Karen will tell you to go to the dealer first. She will tell you what maintenance should be performed when. If you want your car to last, have it maintained and repaired by Karen. Got Car/ Get Karen?

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Karen at North Hollywood Discount Auto is the most honest and thorough mechanic i have ever been too. She does everything from my routine oil changes to my major under the hood repairs. I had an overheating problem that I took to Karen. She couldn't pin point where the issue was coming from and instead of doing costly repairs that were "maybe" the issue, she told me how to carefully maintain the car and watch to see if it happens again. She is honest, thorough and I would never never never go anywhere else.

5
★★★★★

Karen at North Hollywood Discount Auto is the most honest and thorough mechanic i have ever been too. She does everything from my routine oil changes to my major under the hood repairs. I had an overheating problem that I took to Karen. She couldn't pin point where the issue was coming from and instead of doing costly repairs that were "maybe" the issue, she told me how to carefully maintain the car and watch to see if it happens again. She is honest, thorough and I would never never never go anywhere else.

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I had my radiator replaced at North Hollywood Discount Muffler after a friend recommended them to me. At first I thought I'd found a mechanic I could feel comfortable with. However, in the end this was one of the worst car repair experiences I've ever had.\r\n\r\nAfter North Hollywood Discount Muffler's replaced my radiator - with a lifetime warrantied radiator - I had non-stop problems. Over the course of 4-5 months after the radiator was replaced I returned no less then five times because my car kept overheating and was loosing radiator fluid non-stop. The owner, Karen Valenti, blamed the problems on the radiator cap. Every time I returned with the same problem she would change the radiator cap and send me off. After she tried to change the radiator cap for the fifth time I insisted she inspect my car more closely, since there was clearly a much larger problem then the radiator cap. At my expense, the radiator was replaced for a second time with a Honda radiator and not two months passed before I started having problems again.\r\n\r\nThis place really doesn't know what they are doing. Either they don't know how to diagnose Honda Civic problems or they don't know how to install a radiator properly. Either way after the second radiator didn't take the the owner Ms. Valenti refused to honor the lifetime warranty on the original radiator which I had paid for. Or to replace the second radiator which I had also purchased.\r\n\r\nIf you are looking for reliable service and with a guarantee on quality workmanship this is the last place to look. Terrible terrible terrrible.

0
★☆☆☆☆

I had my radiator replaced at North Hollywood Discount Muffler after a friend recommended them to me. At first I thought I'd found a mechanic I could feel comfortable with. However, in the end this was one of the worst car repair experiences I've ever had.\r\n\r\nAfter North Hollywood Discount Muffler's replaced my radiator - with a lifetime warrantied radiator - I had non-stop problems. Over the course of 4-5 months after the radiator was replaced I returned no less then five times because my car kept overheating and was loosing radiator fluid non-stop. The owner, Karen Valenti, blamed the problems on the radiator cap. Every time I returned with the same problem she would change the radiator cap and send me off. After she tried to change the radiator cap for the fifth time I insisted she inspect my car more closely, since there was clearly a much larger problem then the radiator cap. At my expense, the radiator was replaced for a second time with a Honda radiator and not two months passed before I started having problems again.\r\n\r\nThis place really doesn't know what they are doing. Either they don't know how to diagnose Honda Civic problems or they don't know how to install a radiator properly. Either way after the second radiator didn't take the the owner Ms. Valenti refused to honor the lifetime warranty on the original radiator which I had paid for. Or to replace the second radiator which I had also purchased.\r\n\r\nIf you are looking for reliable service and with a guarantee on quality workmanship this is the last place to look. Terrible terrible terrrible.

Pros: Absolutely None

Cons: Poor workmanship. Does not honor warranties.

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I took my car to Karen at North Hollywood Discount Mufflers and Brakes for an inspecion for purchase.\r\nThough the car had a lot of miles on it she told me that it was in fantastic condition and was a bargain.\r\nThe vehicle blew a head gasket 3 weeks later and now needs to have either an engine rebuild or a replacement motor.\r\nI sent the car back to Karen who after telling me that a break in the radiator had caused the engine damage, recommended an engine rebuild, new radiator etc, etc, etc. \r\nShe then admitted she may have missed a break in the radiator during the inspection but added ""but you'll never get me to admit to it""\r\nWhen I asked her what was the best price she could give me for ""possibly"" missing the break in the initial inspection and to keep me as a customer, she replied, take the car, I don't want to touch it.

1
★★★☆☆

I took my car to Karen at North Hollywood Discount Mufflers and Brakes for an inspecion for purchase.\r\nThough the car had a lot of miles on it she told me that it was in fantastic condition and was a bargain.\r\nThe vehicle blew a head gasket 3 weeks later and now needs to have either an engine rebuild or a replacement motor.\r\nI sent the car back to Karen who after telling me that a break in the radiator had caused the engine damage, recommended an engine rebuild, new radiator etc, etc, etc. \r\nShe then admitted she may have missed a break in the radiator during the inspection but added ""but you'll never get me to admit to it""\r\nWhen I asked her what was the best price she could give me for ""possibly"" missing the break in the initial inspection and to keep me as a customer, she replied, take the car, I don't want to touch it.

Cons: Please see review

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Not only have I taken my car here many times, but now all my friends do as well (and none of us live in the valley). I once thought my brakes were bad because they were squeking super loud, but they did a inspection and said nothing was wrong and they didn't charge me. They also feature rental cars for when your car is in their shop for as low as $15 a day! PLUS a woman mechanic runs the shop and teaches mechanic classes at LACC!!!

2
★★★★★

Not only have I taken my car here many times, but now all my friends do as well (and none of us live in the valley). I once thought my brakes were bad because they were squeking super loud, but they did a inspection and said nothing was wrong and they didn't charge me. They also feature rental cars for when your car is in their shop for as low as $15 a day! PLUS a woman mechanic runs the shop and teaches mechanic classes at LACC!!!

More about North Hollywood Discount Mfflr

Our auto repair shop is efficient, effective, reliable and honest. We will take good care of your car and give you advice that will keep it running for a long time. Our prices are very reasonable and fair. Ask our customers, they will tell you that we are

 

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