The manager of this store needs to have some serious re-training sessions here. My wife walked up to 2 employees to ask for help. These guys looked at her, then just TURNED AWAY and started talking to each other!!! HOW RUDE! Another clerk didn't know where something was, and vaguely pointed her towards a certain section...which ended up being non-existent. Then, at the "self check-out", the machine wouldn't read an item, so it directed her to ask for assistance. She turned to the gal at the counter nearby, and asked her for help. The clerk just stared blankly at her, then turned away without responding. No smile, no nod, no words, NOTHING! What kind of people is this store hiring? Perhaps they were angry at having to work the day after Thanksgiving? Stoned?Hungover?
I should also mention that they keep putting stuff in the aisles that makes it difficult to get past. There are other hardware stores out there, and we'll be spending more time, and money, at them.
PROS: cheap & plentiful products
CONS: worst customer service around
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