The Home Depot

★★★☆☆
  • 111 Shoreline Pkwy

    San Rafael, CA 94901

    Map & Directions
  • 415-458-8675

About The Home Depot

Categories
  • Hardware
  • Industrial Equipment
  • Building Materials
  • Lawn & Garden Equipment Manufacturers
  • Carpeting
  • Floor Coverings
Hours
M-Sa 6am-10pm, Su 7am-8pm
Phones
  • Fax (415-257-6416)

Home & Garden

Home & Garden
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2.8 5
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.

Don't think of asking for help here, if you can find someone. They don't know where things are and they have no clue on how to do home projects. They recommended cement for a tiling project, the wrong grout, etc.
There appears to be one person for every 6 aisles - and these are bit aisles.
Very few cashiers, ever. I am currently holding on the phone with them now for 15 minutes on a call to their pro shop. I am hanging up and will take my order to Lowes or Rafael lumber.
You may save some money here but know what you want and how to do it.

Pros lumber is cheaper
Cons selection and service

1
★☆☆☆☆

Don't think of asking for help here, if you can find someone. They don't know where things are and they have no clue on how to do home projects. They recommended cement for a tiling project, the wrong grout, etc.
There appears to be one person for every 6 aisles - and these are bit aisles.
Very few cashiers, ever. I am currently holding on the phone with them now for 15 minutes on a call to their pro shop. I am hanging up and will take my order to Lowes or Rafael lumber.
You may save some money here but know what you want and how to do it.

Pros lumber is cheaper
Cons selection and service

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.

I think the motto here is customer comes last. I recently tried returning some items for credit and they wouldnt take them even with a store receipt because the items were purchased too long ago- and they couldnt even tell me the cutoff date! But they were kind enought to tell me where to dump my items for disposal.

0
★☆☆☆☆

I think the motto here is customer comes last. I recently tried returning some items for credit and they wouldnt take them even with a store receipt because the items were purchased too long ago- and they couldnt even tell me the cutoff date! But they were kind enought to tell me where to dump my items for disposal.

Pros: variety

Cons: customer service

.

the store is short on staff and push carts are hard to find. inventory is always lacking. the return policy is great. the aisles are tight, but they have a self check out, which is great.

PROS: only place around
CONS: carts and staff

3
★★★☆☆

the store is short on staff and push carts are hard to find. inventory is always lacking. the return policy is great. the aisles are tight, but they have a self check out, which is great.

PROS: only place around
CONS: carts and staff

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.

Home depot is like an adult toy store. They have so many things to browse and drool over--new doors, tile, even appliances. I like their garden center. It's huge and they have such a great selection. They have a good selection of lumber too. I always get our paint here because the prices are so good. The prices are good for everything.

5
★★★★★

Home depot is like an adult toy store. They have so many things to browse and drool over--new doors, tile, even appliances. I like their garden center. It's huge and they have such a great selection. They have a good selection of lumber too. I always get our paint here because the prices are so good. The prices are good for everything.

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.

This is a great place if you know exactly what you are looking for. If you need help in selecting an item or even if you know what you want and can't find it then it can be frustrating finding someone to help you or who even knows where things are!!! The prices are good which is why we keep coming back, but if price wasn't an issue then we'd probably go somewhere else.

4
★★★★☆

This is a great place if you know exactly what you are looking for. If you need help in selecting an item or even if you know what you want and can't find it then it can be frustrating finding someone to help you or who even knows where things are!!! The prices are good which is why we keep coming back, but if price wasn't an issue then we'd probably go somewhere else.

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Message from The Home Depot

The San Rafael Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to San Rafael, CA residents. Let us help with your project today!

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