Hemborg Ford

★★☆☆☆
  • 1900 Hamner Ave

    Norco, CA 92860

    Map & Directions
  • 877-384-5006

About Hemborg Ford

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Used Cars
Details
  • Ford
  • Oil Changes
Hours
M-Sa 8:30am-9pm, Su 10am-8pm
Special Offer
Incredible Ford trucks and cars in Norco, CA.

Automotive

Automotive
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2.0 4
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This place is a JOKE!!! I went to purchase a car that I found online at hemborg I get there and had a overall not bad experience in the purchase of the car. They try and gouge you a little but honestly what dealer doesn't... Anyway I had bought the truck and everything was a mess from then on I had a due bill from the dealer stating that there were things to b fixed on the car that we had discussed prior to the sale and it took them 3weeks to call me and set up and appt. then when I come down there they don't have the parts and sent me away that same day on my way home I noticed the transmission started shifting erratictly and hard and when I pull in my drive way and get out there is coolant leaking from the truck!! 2 days later I bring it into service and explain to them the problems I am having. At this point I had had the car for 3weeks and put only about 200 miles on it. The service guy calls me in the afternoon saying the transmission did not have the correct up to date flash put on the computer and they flashed it and the tech says it shifts fine. Also said they couldn't find the coolant leak.. So me being a tech I say no there is a leak and I will come show your tech where I get there the truck is in a stall and in 5 min I show the guy the leak and NOW he sees it!! I ask if they did a pressure test he said "no". Any backyard mechanic knows that if you have a coolant leak u should pressure check the system before anything!! So after this they find the leak...I leave and they call me a few hours later saying that I am going to have to pay a deductible for replacing the part that was broken! This is where I flipped my lid! How can they possibly think that it's ok to sell me a car (that was certified pre owned) that breaks within a month and ask the customer to fork out another $100 for a deductible on the warranty on something that should have been fixed before the car was sold? If the inspections on the car to "certify" it were performed by technicians that actually know what they r doing this wouldn't have happened! I am still in the battle for the money and am Refusing to pay it! This place is horrid the co owner even got involved and seemed to not care at all about the fact that he has lost a futre customer and dissatisfied a current one!! The service dept is the worst in CA! I would just say stay away from hemborg and don't line there pockets with any more money!! Hope Tor (co owner) and Pat (service manager) see this and know who it is coming from and fix the problems with service techs having to b taught by customers on how to do there job! Unacceptable!!

1
★☆☆☆☆

This place is a JOKE!!! I went to purchase a car that I found online at hemborg I get there and had a overall not bad experience in the purchase of the car. They try and gouge you a little but honestly what dealer doesn't... Anyway I had bought the truck and everything was a mess from then on I had a due bill from the dealer stating that there were things to b fixed on the car that we had discussed prior to the sale and it took them 3weeks to call me and set up and appt. then when I come down there they don't have the parts and sent me away that same day on my way home I noticed the transmission started shifting erratictly and hard and when I pull in my drive way and get out there is coolant leaking from the truck!! 2 days later I bring it into service and explain to them the problems I am having. At this point I had had the car for 3weeks and put only about 200 miles on it. The service guy calls me in the afternoon saying the transmission did not have the correct up to date flash put on the computer and they flashed it and the tech says it shifts fine. Also said they couldn't find the coolant leak.. So me being a tech I say no there is a leak and I will come show your tech where I get there the truck is in a stall and in 5 min I show the guy the leak and NOW he sees it!! I ask if they did a pressure test he said "no". Any backyard mechanic knows that if you have a coolant leak u should pressure check the system before anything!! So after this they find the leak...I leave and they call me a few hours later saying that I am going to have to pay a deductible for replacing the part that was broken! This is where I flipped my lid! How can they possibly think that it's ok to sell me a car (that was certified pre owned) that breaks within a month and ask the customer to fork out another $100 for a deductible on the warranty on something that should have been fixed before the car was sold? If the inspections on the car to "certify" it were performed by technicians that actually know what they r doing this wouldn't have happened! I am still in the battle for the money and am Refusing to pay it! This place is horrid the co owner even got involved and seemed to not care at all about the fact that he has lost a futre customer and dissatisfied a current one!! The service dept is the worst in CA! I would just say stay away from hemborg and don't line there pockets with any more money!! Hope Tor (co owner) and Pat (service manager) see this and know who it is coming from and fix the problems with service techs having to b taught by customers on how to do there job! Unacceptable!!

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.

DO NOT SHOP AT HEMBORG! FROM THE SALESMAN TO THE OPERATOR THE CUSTOMER SERVICE HERE IS HORRIBLE! THEY SAY ONE THING AND DO SOMETHING ELSE!

0
★☆☆☆☆

DO NOT SHOP AT HEMBORG! FROM THE SALESMAN TO THE OPERATOR THE CUSTOMER SERVICE HERE IS HORRIBLE! THEY SAY ONE THING AND DO SOMETHING ELSE!

Cons: A BUNCH OF LIARS

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If you're willing to pay top dollar for condescending service, this is your dealership! I had my truck towed in. It was completely, electrically, dead.... 2 new batteries and a diagnostic process later, it was ready for pick-up. There actually WAS a simple to understand reason for my truck's problem, but I had to hear it from a different mechanic, because the service writer at Hemborg was just as brusque and uncommunicative as he had been in my previous dealings with him. I now use another dealership's service department.

1
★☆☆☆☆

If you're willing to pay top dollar for condescending service, this is your dealership! I had my truck towed in. It was completely, electrically, dead.... 2 new batteries and a diagnostic process later, it was ready for pick-up. There actually WAS a simple to understand reason for my truck's problem, but I had to hear it from a different mechanic, because the service writer at Hemborg was just as brusque and uncommunicative as he had been in my previous dealings with him. I now use another dealership's service department.

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As a woman, I always feel like auto service centers are out to gouge me. I LOVED my experience with Hemborg Ford. I took my vehicle to the Ford dealership after a horrible experience with a no-name company expecting the worse. They were so helpful, the prices were reasonable, and they didn't try to sell me anything other than what I needed. I will take my vehicle back to Hemborg Ford every time....and I'll give them first chance to sell me my next car.

5
★★★★★

As a woman, I always feel like auto service centers are out to gouge me. I LOVED my experience with Hemborg Ford. I took my vehicle to the Ford dealership after a horrible experience with a no-name company expecting the worse. They were so helpful, the prices were reasonable, and they didn't try to sell me anything other than what I needed. I will take my vehicle back to Hemborg Ford every time....and I'll give them first chance to sell me my next car.

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Message from Hemborg Ford

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Norco, California, the staff at Hemborg Ford will help you find the Ford vehicle you want. At Hemborg Ford, we offer an extensive online inventory of new Ford cars in Norco, along with well maintained used cars, trucks and SUVs by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.



For years, the financial staff at Hemborg Ford has offered expert advice for those seeking an affordable Ford car loan or lease. Our service doesn't just stop there. Norco customers can come in and take advantage of our knowledgeable Ford car repair technicians, and a fully-stocked inventory of Ford auto parts.



The entire staff at Hemborg Ford looks forward to serving you!

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