Nordstrom Montclair Place

★★★☆☆
  • 5015 Montclair Plaza Lane

    Montclair, CA 91763

    Map & Directions
  • 909-625-0821

About Nordstrom Montclair Place

Categories
  • Department Stores
  • Clothing Stores
  • Cosmetics
  • Shoe Stores
  • Women's Clothing Stores
Details
  • Shop Online
  • Alterations
Hours
M-Sa 10am-8pm, Su 11am-7pm
Emails
  • robert.s.lian@nordstrom.com
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa

Shopping

Shopping
More choices in Montclair:
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99 Cents Only Stores

5200 Moreno St Montclair, CA

3.0 2
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.

I really, really love this department store. The customer service is extraordinary, and that makes me want to come back even if I have to pay a little extra. I have noticed that this Nordstrom in Montclair does not always carry the same "high end" products that you might find in Brea Mall, for example.

4
★★★★☆

I really, really love this department store. The customer service is extraordinary, and that makes me want to come back even if I have to pay a little extra. I have noticed that this Nordstrom in Montclair does not always carry the same "high end" products that you might find in Brea Mall, for example.

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.

My experience at the make-up counter has been unsatisfactory. I went to buy a Mack product and stood in front of the counter for minutes and minutes staring at everyone chatting and pretending like they were working and no one of so many representatives asked me if I needed help. Yet there were other ladies who were being helped next to me. I felt awful and have never gone back.

PROS: Good product
CONS: Awful Customer Service Experience

2
★★☆☆☆

My experience at the make-up counter has been unsatisfactory. I went to buy a Mack product and stood in front of the counter for minutes and minutes staring at everyone chatting and pretending like they were working and no one of so many representatives asked me if I needed help. Yet there were other ladies who were being helped next to me. I felt awful and have never gone back.

PROS: Good product
CONS: Awful Customer Service Experience

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Message from Nordstrom Montclair Place

For more than 100 years, Nordstrom works to deliver the best possible shopping experience, helping customers possess style - not just buy fashion. Since 1901, we have been committed to providing our customers with the best possible service-and to improving it every day. This commitment has taken us from a small Seattle shoe store to the leading fashion specialty retailer we are today. We are proud to serve customers in 38 states with 118 full-line stores in the United States and one in Canada. We also serve customers in 96 countries through the Nordstrom website.  Free shipping and free returns, mobile shopping and exciting new retail partnerships offer us continued opportunities to serve customers in more ways with a fresh, relevant shopping experience and inspiring style. Fashion changes. Shopping Changes. Our commitment to happy customers does not.

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