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562-402-1987

11944 South St Cerritos, CA 90703

pepboys.com

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Rick R. Becky L. J T. Araceli G.
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Reviews for Pep Boys

Ratings_icons Mazda Auto service.

Rick R.

I had my 1998 Mazda MPV serviced on September 2009 twice. Water pump leak, timing belt change, tire rotation. Service is good, however, they will tell a lot more to do but beware, they will try to upsell. You should know your car and always ask for a work order and the reason why they are recommending the service. All repair shop tries to make money out of you. If you do not know about car repair, at least, do our research on the job to be performed. Is it really needed or just a maintenance for a possible (2-5 years) problem. I ended up with a $1,600 service bill. I returned back 2 eeks after. After degreasing the engine, I notice oil leaks. Another recommended $1,500 repair. Looked at the work order and ended up with a $498 charge.

Posted 10/28/09 | Report Abuse

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Ratings_icons Auto service dept

Becky L.

My experience with the auto service department was horrible. The employee were rude and at the end we actually did not have our car serviced there, which was probably a blessing.

Posted 07/28/09 | Report Abuse

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Ratings_icons Awesome Selection and Friendly Staff

J T.

This place had the best selection of parts, and accessories I have seen in an auto parts store. I was able to find everything I needed and some fun stuff to add to my jeep. I also really liked the staff. They were helpful and friendly. Came to my aid even before I asked for it.

Posted 05/13/05 | Report Abuse

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Ratings_icons good selection

Araceli G. | insider_expert Insider Expert | Rank: 10,294

This location offers everything you need for your auto from oil, tires, batteries, and accesories. The selection is great and the prices are good. There are plenty of people on staff ready to assist you with finding what you need, or to answer any questions you might have. This is a good store for your automotive needs, including automotive repair.

Posted 03/20/05 | Report Abuse

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