The Jewelry Exchange

This whole company across the country is a rip-off. They lie just to get your money and will not give it back no matter WHAT!
They even stole a family antique diamond I brought them to set and replaced it with another flawed diamond thinking I wouldnt notice! There was absolutely nothing I could do about it, and they stole my money AND my diamond.

Posted 01/16/09 | Report Abuse

Was this review helpful to you?

Do yourself a favor and go somewhere else. The Jewelry Exchange - now in Redwood City - has poor quality jewelry... that's why it is cheap. I've bought items there only to have them break soon after my purchase. They also have a NO REFUND policy. Now what kind of company will not offer a refund? Only a company that thrives on the stupidity of their customers. The Jewelry Exchange continually searches for new customers - luring them in with their misleading TV ads. Go anywhere else... this place is a total rip-off. And by the way... read the "good" reviews of the Jewelry Exchange... they sound as if they have been written by an employee, not a customer!

Posted 07/29/08 | Report Abuse

Was this review helpful to you?

I bought a diamond necklace from The Jewelry Exchange in Burlingame and it is cracked. Not only is it cracked/ scratched it has a big black spot on in it. I will never purchase from this store again.

Posted 04/19/07 | Report Abuse

Was this review helpful to you?

I saw their ad on television and wanted to check them out. They made their business sound extremely good as they were the jewelry experts. When I got there, I was a little dissappointed because they were kind of pushy and were not too helpful. I learned from this experience, not to let ads lure you into something good or bad.

Posted 11/15/05 | Report Abuse

Was this review helpful to you?

my friend needed a proposal ring, so we went to the Jewelry Exchange in Burlingame, boy we were surprised by their helpful service and super low-price deal. not only my friend bought a fabulous princess-cut diamond ring under his original budget, he even got a bigger stone for the price he paid for. definitely pay The Jewelry Exchange a visit, you will be surprised for their low price and jewelry selection.

PROS: good deals, good prices
CONS:

Posted 10/31/05 | Report Abuse

Was this review helpful to you?