Top Notch Energy Pool & Spas

★★★★☆
  • 1107 Macarthur Blvd

    San Leandro, CA 94577

    Map & Directions
  • 510-483-6600

About Top Notch Energy Pool & Spas

Hours
Tue - Fri, 11am - 5:30pm; Sat, 10am - 3pm; Mon, Sun, closed

Home & Garden

Home & Garden
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I live in Castro Valley, not too far from San Leandro. I haven't used my fireplace for years, so I decided to clean it. My only problem: I didn't know where to start. I was pleasantly surprised to hear that a fireplace store was so close by.

I went to their website, found their number, and made an appointment to see when John Notch, the owner, could check my fireplace. When he was done, I felt safe lighting up my fireplace once again. Wouldn't want to burn my house down. Now, it's all ready to be used in the winter.

5
★★★★★

I live in Castro Valley, not too far from San Leandro. I haven't used my fireplace for years, so I decided to clean it. My only problem: I didn't know where to start. I was pleasantly surprised to hear that a fireplace store was so close by.

I went to their website, found their number, and made an appointment to see when John Notch, the owner, could check my fireplace. When he was done, I felt safe lighting up my fireplace once again. Wouldn't want to burn my house down. Now, it's all ready to be used in the winter.

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Around a decade ago actually, I went to Top Notch Energy to have a fireplace installed. As a long standing San Leandro homeowner, the location of this place is close by and at an convenient area for me to return to. It??s 2012 now and I dropped by the store to have John repair and check out my fireplace. This place is as exemplary in customer satisfaction as it was 10 years ago. My fireplace is as good as new after John??s service. John Notch is a skilled professional and he continues to wow me with how well he does his job and how experienced and skilled he is in his trade.

4
★★★★☆

Around a decade ago actually, I went to Top Notch Energy to have a fireplace installed. As a long standing San Leandro homeowner, the location of this place is close by and at an convenient area for me to return to. It??s 2012 now and I dropped by the store to have John repair and check out my fireplace. This place is as exemplary in customer satisfaction as it was 10 years ago. My fireplace is as good as new after John??s service. John Notch is a skilled professional and he continues to wow me with how well he does his job and how experienced and skilled he is in his trade.

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I don??t understand the low ratings below. Mr. Notch really knows his stuff. He??s thorough and detail-oriented, I appreciate his professionalism. I dropped by the shop with my son-in-law to find a gas fireplace for his home. John made great suggestions and went out of his way to make sure that we understood the pros and cons, he was very informative. Soon enough, we had him over to take measurements for the fireplace and as soon as the unit we ordered arrived, John came to install it. The fireplace works great and we are content and satisfied with John??s customer service. He deserves a higher rating.
Pros: Competent, professional, informative, quick and painless
Cons: Frankly none!

5
★★★★★

I don??t understand the low ratings below. Mr. Notch really knows his stuff. He??s thorough and detail-oriented, I appreciate his professionalism. I dropped by the shop with my son-in-law to find a gas fireplace for his home. John made great suggestions and went out of his way to make sure that we understood the pros and cons, he was very informative. Soon enough, we had him over to take measurements for the fireplace and as soon as the unit we ordered arrived, John came to install it. The fireplace works great and we are content and satisfied with John??s customer service. He deserves a higher rating.
Pros: Competent, professional, informative, quick and painless
Cons: Frankly none!

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I had a good experience with these guys. I needed to warm up my house and bought a fireplace. There was professional service and they were very knowledgeable. My fireplace was installed the same week as I had purchased. They were quick and careful installing mines because my space was small. I had no problems and they left my mind at ease. One of the best fireplace places I've been to.

5
★★★★★

I had a good experience with these guys. I needed to warm up my house and bought a fireplace. There was professional service and they were very knowledgeable. My fireplace was installed the same week as I had purchased. They were quick and careful installing mines because my space was small. I had no problems and they left my mind at ease. One of the best fireplace places I've been to.

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I was recommended here from a friend of mine who had gotten a fireplace installation in the past. I gotta say, my overall experience here was excellent.

The show room that they have in the store is impressive and the store itself has a homely, warm and inviting atmosphere. We recently moved into the neighborhood so I came with my husband to purchase a gas insert for our new home. The service is fantastic, we walked in and got help right away as they were highly knowledgeable. We left with a brochure and Mr. John Notch personally came to our home to take measurements. We placed our order and got it within a week at a great price. He came out again and did the installation promptly. The whole process went smoothly and quickly and my husband and I had all our questions answered. John Notch is very professional and polite.

I would highly recommend Top Notch Energy for all your fireplace needs--installations, maintenance, repairs. I am aware that they also do hot tubs as well. In the future my husband and I would gladly return to have one installed in our home. Definitely the place that I will be going to for my fireplace supplies and maintenance. They live up to the name of their company and definitely left me satisfied in my now cozy and heated home.

5
★★★★★

I was recommended here from a friend of mine who had gotten a fireplace installation in the past. I gotta say, my overall experience here was excellent.

The show room that they have in the store is impressive and the store itself has a homely, warm and inviting atmosphere. We recently moved into the neighborhood so I came with my husband to purchase a gas insert for our new home. The service is fantastic, we walked in and got help right away as they were highly knowledgeable. We left with a brochure and Mr. John Notch personally came to our home to take measurements. We placed our order and got it within a week at a great price. He came out again and did the installation promptly. The whole process went smoothly and quickly and my husband and I had all our questions answered. John Notch is very professional and polite.

I would highly recommend Top Notch Energy for all your fireplace needs--installations, maintenance, repairs. I am aware that they also do hot tubs as well. In the future my husband and I would gladly return to have one installed in our home. Definitely the place that I will be going to for my fireplace supplies and maintenance. They live up to the name of their company and definitely left me satisfied in my now cozy and heated home.

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Top Notch Energy has been my go to place for all my fireplace and spa needs over the past decade. They offer all the latest lines of gas and wood burning fireplace inserts and have a great showroom with very knowledgeable staff. The prices are very good too. John Notch has been serving the bay area for over 25 years and is very involved in the community, and really knows his stuff.

Not to mention they work on spas too. When he was installing my fireplace a friend called about his broken down old spa, and John was over there the next day diagnosing and servicing the tub back to new. That weekend the jacuzzi was bubbling and the party was going. Hats off to Top Notch Energy for all their knowledge, hard work, and not to mention great prices.

5
★★★★★

Top Notch Energy has been my go to place for all my fireplace and spa needs over the past decade. They offer all the latest lines of gas and wood burning fireplace inserts and have a great showroom with very knowledgeable staff. The prices are very good too. John Notch has been serving the bay area for over 25 years and is very involved in the community, and really knows his stuff.

Not to mention they work on spas too. When he was installing my fireplace a friend called about his broken down old spa, and John was over there the next day diagnosing and servicing the tub back to new. That weekend the jacuzzi was bubbling and the party was going. Hats off to Top Notch Energy for all their knowledge, hard work, and not to mention great prices.

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It amazes me that these people can stay in business and it equally amazes me that they get positive reviews from someone. The only way I could explain that is that the owner or friends of the owner write something to shine a good light on the store.
I had nothing but headaches with the customer service and especially the owner of the store. The staff was very nice, yet not particularly helpful. I will never be back and would warn everybody else to take their business to stores that deserve it.

1
★☆☆☆☆

It amazes me that these people can stay in business and it equally amazes me that they get positive reviews from someone. The only way I could explain that is that the owner or friends of the owner write something to shine a good light on the store.
I had nothing but headaches with the customer service and especially the owner of the store. The staff was very nice, yet not particularly helpful. I will never be back and would warn everybody else to take their business to stores that deserve it.

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Upon arriving at the store I was met and greeted by a knowledgeable employee that understood what my firplace needs were! Instalation was quick and painless. I know when I buy a spa this is the place

2
★★★★★

Upon arriving at the store I was met and greeted by a knowledgeable employee that understood what my firplace needs were! Instalation was quick and painless. I know when I buy a spa this is the place

Pros: Great customer service, convenient location, and great price

Cons: My house only needed one fireplace

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The staffers at the place were so nice. They showed me their display models and their pricing was great. I was so persuaded that I immediately called my husband and put my deposit down that day. My fireplace was installed and I order my supplies here all the time! It is a great local business.

5
★★★★★

The staffers at the place were so nice. They showed me their display models and their pricing was great. I was so persuaded that I immediately called my husband and put my deposit down that day. My fireplace was installed and I order my supplies here all the time! It is a great local business.

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My experience was different than these other peoples. My husband and I wanted a fireplace for this winter and stopped by this local business. We had driven all the way from San Ramon. The staff was very friendly and answered all my questions. I was able to talk with boss of the business. They knew what they were talking about. I had looked around many places, but chose this place because it had the best price. I ordered a fireplace and it was installed perfectly. The assistant was so hardworking.

2
★★★★★

My experience was different than these other peoples. My husband and I wanted a fireplace for this winter and stopped by this local business. We had driven all the way from San Ramon. The staff was very friendly and answered all my questions. I was able to talk with boss of the business. They knew what they were talking about. I had looked around many places, but chose this place because it had the best price. I ordered a fireplace and it was installed perfectly. The assistant was so hardworking.

Pros: Great Service

Cons: None

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I ordered a replacement glass for our fireplace and was quoted a price of $200.- and a time frame to get the item of one week. One month later when it was finally in the store (nobody called me to let me know, mind you) I sent my wife to pick up the piece of glass it was first of all not in the condition in which I ordered it, it was handed to my wife without any wrapping or box or padding - just the plain heavy piece of glass while she was holding my infant son and had my toddler by the other hand. The price was suddenly to be $260.- which had never been discussed and which I never would have agreed to AND to my utter surprise my credit card ( I had given the owner the credit card number as a deposit when I placed the order) had already been charged in the full amount without my consent or signature. I had never been handed a workorder or bill or anything of that sort. Where in the world can you charge a customer any price you like without their knowledge, consent, right, reason or signature? When my wife wanted to know why the bill was now to be $ 260.- the owner screamed at her in front of my kids and stormed out of the store to the street, saying "The money is non refundable, I will call you later" and left my wife standing in the store.
Needless to say I called my credit card company, reversed the charges (which was NO problem given the situation) and am still speechless that a company like that can stay in business.
Do yourself a favor and go anywhere else but here.

0
★☆☆☆☆

I ordered a replacement glass for our fireplace and was quoted a price of $200.- and a time frame to get the item of one week. One month later when it was finally in the store (nobody called me to let me know, mind you) I sent my wife to pick up the piece of glass it was first of all not in the condition in which I ordered it, it was handed to my wife without any wrapping or box or padding - just the plain heavy piece of glass while she was holding my infant son and had my toddler by the other hand. The price was suddenly to be $260.- which had never been discussed and which I never would have agreed to AND to my utter surprise my credit card ( I had given the owner the credit card number as a deposit when I placed the order) had already been charged in the full amount without my consent or signature. I had never been handed a workorder or bill or anything of that sort. Where in the world can you charge a customer any price you like without their knowledge, consent, right, reason or signature? When my wife wanted to know why the bill was now to be $ 260.- the owner screamed at her in front of my kids and stormed out of the store to the street, saying "The money is non refundable, I will call you later" and left my wife standing in the store.
Needless to say I called my credit card company, reversed the charges (which was NO problem given the situation) and am still speechless that a company like that can stay in business.
Do yourself a favor and go anywhere else but here.

Pros: The store assistant was actually rather nice

Cons: Expensive, Illegal performance, rude owner, bad service

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Poor unprofessional service, high charges, inconsiderate brusque self-centered behavior; example, giving customer very little notice to fulfill long overdue appointment, hanging up on customers, long delays in completing work with no apology or valid excuse. Not finishing promised work.

0
★☆☆☆☆

Poor unprofessional service, high charges, inconsiderate brusque self-centered behavior; example, giving customer very little notice to fulfill long overdue appointment, hanging up on customers, long delays in completing work with no apology or valid excuse. Not finishing promised work.

Pros: Knows the technology

Cons: Unpleasant to deal with

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