Tuttle Click Ford

★★★★☆
  • 43 Auto Center Dr

    Irvine, CA 92618

    Map & Directions
  • 949-346-8178

Automotive

Automotive
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Quick Lane At Tuttle-Click Ford Lincoln

43 Auto Center Dr Irvine, CA

3.5 2
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I took my car in for a tune up and was called and told I needed a $850 repair. I told them not to work on the car, and to get it and the paperwork ready and I'd be there in 30 minutes to pick it up. They kept me waiting 40 minutes when I got there. The paperwork hadn't been started and the car was still on the rack. I left there and immediately took the car to a local repair shop to have it looked at. The item T.C. said had to be replaced was inspected by two other mechanics who both said nothing was wrong with it. That was several months ago and the car is still running just fine. They overcharge for parts and labor, and flat-out lie about needed repairs. If I could give them zero stars, I would.

1
★☆☆☆☆

I took my car in for a tune up and was called and told I needed a $850 repair. I told them not to work on the car, and to get it and the paperwork ready and I'd be there in 30 minutes to pick it up. They kept me waiting 40 minutes when I got there. The paperwork hadn't been started and the car was still on the rack. I left there and immediately took the car to a local repair shop to have it looked at. The item T.C. said had to be replaced was inspected by two other mechanics who both said nothing was wrong with it. That was several months ago and the car is still running just fine. They overcharge for parts and labor, and flat-out lie about needed repairs. If I could give them zero stars, I would.

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For the first time in my life, I find myself recommending a car dealership. But these guys deserve it. I brought my Hyundai into tuttle Click in response to their email offer of a free oil change. I was fully expecting them to find

3
★★★★★

For the first time in my life, I find myself recommending a car dealership. But these guys deserve it. I brought my Hyundai into tuttle Click in response to their email offer of a free oil change. I was fully expecting them to find

More about Tuttle Click Ford

Tuttle-Click Ford Lincoln is the destination of choice for Ford sales, Lincoln sales, used car sales, service and parts for Ford, Lincoln and Mercury, and collision repairs. We are proud to be recipient of the 2010 President's Award, Ford's highest honor for outstanding customer service. Our Irvine dealership is currently under construction but our new showroom will open in late 2012 with an expanded service drive, comfortable customer lounge and the Tuttle-Click Cafe. Our Service Department features a QuickLane Tire and Auto Center for fast maintenance, tires, and basic repairs.

 

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