Cunados Cabinets

★☆☆☆☆

About Cunados Cabinets

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  • Cabinets
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  • Kitchen Cabinets

Home & Garden

Home & Garden
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"Unreliable" is the nice word for it. These people contracted to make cabinets for an apartment in our building, promised them in two weeks, and delivered them ten days late and with the doors installed upside down. The manager didn't notice it and paid them the final payment. When I noticed it, the manager called them right away. We were on a very tight schedule and they promised to come right back the same day and correct the problem. That was probably just to get the manager to hang up--they never came. A month later, they bid on another job with us and swore that the first problem was a fluke in all their years of excellent service and it would never happen again. They even promised a substantial discount on the price of cabinets to make up for their former mistake. Against my better judgement, the manager gave them the down payment and two weeks later, right on schedule, they called to say they would deliver and install our cabinets the next day. They did not show up the next day or the day after that and each time we called, they switched their phones over to their answering machine and did not call back. Two days later they called to explain that there was a "Wood Shortage" and they hadn't been able to get the materials to build the cabinets. With our down payment securely in hand, apparently they didn't even feel the need to come up with a believable excuse! We run an apartment building and losing turnaround time like this costs us rental income to say nothing of enormous frustration. The first time they bid on a job for us, we told them we had six apartments that would need new cabinets. These people are too stupid to even realize that if they had done it right the first (or even second) time they would have had a lot more business from us. Avoid these people. They may quote you a good price, but we're beginning to learn that it's only a good price if they actually deliver as promised.

1
★☆☆☆☆

"Unreliable" is the nice word for it. These people contracted to make cabinets for an apartment in our building, promised them in two weeks, and delivered them ten days late and with the doors installed upside down. The manager didn't notice it and paid them the final payment. When I noticed it, the manager called them right away. We were on a very tight schedule and they promised to come right back the same day and correct the problem. That was probably just to get the manager to hang up--they never came. A month later, they bid on another job with us and swore that the first problem was a fluke in all their years of excellent service and it would never happen again. They even promised a substantial discount on the price of cabinets to make up for their former mistake. Against my better judgement, the manager gave them the down payment and two weeks later, right on schedule, they called to say they would deliver and install our cabinets the next day. They did not show up the next day or the day after that and each time we called, they switched their phones over to their answering machine and did not call back. Two days later they called to explain that there was a "Wood Shortage" and they hadn't been able to get the materials to build the cabinets. With our down payment securely in hand, apparently they didn't even feel the need to come up with a believable excuse! We run an apartment building and losing turnaround time like this costs us rental income to say nothing of enormous frustration. The first time they bid on a job for us, we told them we had six apartments that would need new cabinets. These people are too stupid to even realize that if they had done it right the first (or even second) time they would have had a lot more business from us. Avoid these people. They may quote you a good price, but we're beginning to learn that it's only a good price if they actually deliver as promised.

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