Usa Baby

★★☆☆☆
  • 9262 Miramar Rd Ste 14

    San Diego, CA 92126

    Cross street: at Padgett St

    Map & Directions
  • 858-578-3334

Home & Garden

Home & Garden
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2.0 6
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DO NOT SHOP OR BUY FROM THIS STORE. My mother inlaw said she read bad reviews but we decided to buy anyways. After we spent $700.00 the next day Sherry was rude to us, would not help us any further, shouted at me and said there was nothing she could do for us. We bought a crib and then my in laws offered to pay with their credit card so we could make other purchases. We asked Sherry to accept their payment then cancel ours. She said no way no how. This was the woman the day before who said she worked their for 12 years and does all the customer service, however we were put on hold 4 times because she said she doensn't make any decisions in this store. We were warned not to buy at the San Diego store and now I see why. THEY WANT NOTHING TO DO WITH YOU once they get your money. I am 7 months preganant and spent 30 minutes being spoken to in a rude, LOUD, condesending manner. Just a warning, go to another store, you do not want to encounter SHERRY AND HER "LACK" OF ANY CUSTOMER SERVICE AT ALL!!!!!!

1
★☆☆☆☆

DO NOT SHOP OR BUY FROM THIS STORE. My mother inlaw said she read bad reviews but we decided to buy anyways. After we spent $700.00 the next day Sherry was rude to us, would not help us any further, shouted at me and said there was nothing she could do for us. We bought a crib and then my in laws offered to pay with their credit card so we could make other purchases. We asked Sherry to accept their payment then cancel ours. She said no way no how. This was the woman the day before who said she worked their for 12 years and does all the customer service, however we were put on hold 4 times because she said she doensn't make any decisions in this store. We were warned not to buy at the San Diego store and now I see why. THEY WANT NOTHING TO DO WITH YOU once they get your money. I am 7 months preganant and spent 30 minutes being spoken to in a rude, LOUD, condesending manner. Just a warning, go to another store, you do not want to encounter SHERRY AND HER "LACK" OF ANY CUSTOMER SERVICE AT ALL!!!!!!

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USA Baby has a big selection of cribs, strollers and all accessories you will need for a baby. The store only has sales a few times a year and even then, their prices are still a little high. It's a great place to get ideas though and to test out strollers. Sometimes you will find a good deal if you look really hard.

3
★★★☆☆

USA Baby has a big selection of cribs, strollers and all accessories you will need for a baby. The store only has sales a few times a year and even then, their prices are still a little high. It's a great place to get ideas though and to test out strollers. Sometimes you will find a good deal if you look really hard.

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I went here looking for a baby shower gift for a friend and was very disappointed both by the selection and by the pricing on what they did carry. There are much better places to shop, IMO.

2
★★☆☆☆

I went here looking for a baby shower gift for a friend and was very disappointed both by the selection and by the pricing on what they did carry. There are much better places to shop, IMO.

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Horrible customer service. I highly recommend that you don't fall into the trap that we did. Once they have your money, you mean nothing to them. They called us in to pick up our crib this week. We came in, paid our balance, and then waited at the loading dock for a very long time. Finally, someone came out to tell us that it wasn't ready for pick-up. A poorly run operation. I will never shop here again. The prices are way to high also.

0
★☆☆☆☆

Horrible customer service. I highly recommend that you don't fall into the trap that we did. Once they have your money, you mean nothing to them. They called us in to pick up our crib this week. We came in, paid our balance, and then waited at the loading dock for a very long time. Finally, someone came out to tell us that it wasn't ready for pick-up. A poorly run operation. I will never shop here again. The prices are way to high also.

Pros: attractive merchandise,

Cons: Pricey, bad customer service, they don't seem to know a lot about products or stock

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This place is totally expensive, and they really don't have much to choose from. I'd say just go to Babies'r'us and save some money. I wouldn't really recommend this store.

2
★★☆☆☆

This place is totally expensive, and they really don't have much to choose from. I'd say just go to Babies'r'us and save some money. I wouldn't really recommend this store.

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At the USA Baby sale, we found that their regular prices were stil more than Babies R Us normal prices, on the same items.The item we looked at was the Graco Quattro stroller (USA baby did not carry the lower end Metrolite at all). Sale price was $149.95, the matching car seat was $139.95. At Babies R Us the same stroller goes for $140 and the car seat for $99. There's some high end furniture, but not boutique high-end-- it's not incredibly more special or considerably better made than less expensive furniture. It's more just overpriced than truly unique. Accessories like Baby Bjorn, changing pads, lamps go for about the same as they do elsewhere. Do not make this your one-stop shop-- check around first.

PROS: Helpful sales staff, cute accessories
CONS: Overpriced

3
★★★☆☆

At the USA Baby sale, we found that their regular prices were stil more than Babies R Us normal prices, on the same items.The item we looked at was the Graco Quattro stroller (USA baby did not carry the lower end Metrolite at all). Sale price was $149.95, the matching car seat was $139.95. At Babies R Us the same stroller goes for $140 and the car seat for $99. There's some high end furniture, but not boutique high-end-- it's not incredibly more special or considerably better made than less expensive furniture. It's more just overpriced than truly unique. Accessories like Baby Bjorn, changing pads, lamps go for about the same as they do elsewhere. Do not make this your one-stop shop-- check around first.

PROS: Helpful sales staff, cute accessories
CONS: Overpriced

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