Furniture Ahead Inc

★☆☆☆☆

About Furniture Ahead Inc

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Home & Garden

Home & Garden
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This company also owns iExpress in SF. This is the worst order I have ever experienced and an expensive one at that. They come across very helpful and tell you everything you want to hear until they get your money. Oh yeah...they force you to make a 100% advance payment too. I ordered 10K worth of furniture that on contract was to take 6 weeks. The entire order was not complete for 10 months. Out of 34 conversations with them only 8 of them came from them! Rarely do they call you back and you constantly have to track them down and they use every excuse in the book. Constant broken promises, weak installers (make sure you have tools & hardware & measuring tape for them! It took 1 man 2 hours to install a replacement glass door to a buffet cabinet!). Then, to top it off, the veneer started peeling off of 2 large custom furniture items after only 6-8 months. After calling them, they again gave false promises and I'll be taking full legal action against them. If I hand over my furniture to repair them now, I would only be a fool. They'd have my money & furniture and where would that leave me? There is no trust and or confidence that they will resolve this. BEWARE!!!!! They give salepeople a very bad name! Don't let their nice showroom on 9th & Howard fool you. They are crooks!

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★☆☆☆☆

This company also owns iExpress in SF. This is the worst order I have ever experienced and an expensive one at that. They come across very helpful and tell you everything you want to hear until they get your money. Oh yeah...they force you to make a 100% advance payment too. I ordered 10K worth of furniture that on contract was to take 6 weeks. The entire order was not complete for 10 months. Out of 34 conversations with them only 8 of them came from them! Rarely do they call you back and you constantly have to track them down and they use every excuse in the book. Constant broken promises, weak installers (make sure you have tools & hardware & measuring tape for them! It took 1 man 2 hours to install a replacement glass door to a buffet cabinet!). Then, to top it off, the veneer started peeling off of 2 large custom furniture items after only 6-8 months. After calling them, they again gave false promises and I'll be taking full legal action against them. If I hand over my furniture to repair them now, I would only be a fool. They'd have my money & furniture and where would that leave me? There is no trust and or confidence that they will resolve this. BEWARE!!!!! They give salepeople a very bad name! Don't let their nice showroom on 9th & Howard fool you. They are crooks!

Pros: They will tell you 'what you want to hear'

Cons: They never hold up to 'what they tell you'

 

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