UPS Store

★☆☆☆☆
  • 43575 Mission Blvd

    Fremont, CA 94539

    Map & Directions
  • 510-687-1600

Transportation & Storage

Transportation & Storage
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Pak Mail

3880 Decoto Rd Fremont, CA

1.0 3
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This "shipping store" packed my package, I insured it for $500.00. When it arrived at my customers damaged, they refused to compensate me despite my paying insurance and them packaging the items. Currently we are in civil court.

0
★☆☆☆☆

This "shipping store" packed my package, I insured it for $500.00. When it arrived at my customers damaged, they refused to compensate me despite my paying insurance and them packaging the items. Currently we are in civil court.

Pros: LOCATION

Cons: UNSCRUPULOUS PRACTICES

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This is the worst customer service in the world, and the employee hides the price table.

They never respect the customer !!!

0
★☆☆☆☆

This is the worst customer service in the world, and the employee hides the price table.

They never respect the customer !!!

Pros: Worst Service

Cons: Worst Customer Service

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UPS Store # 4384, Fraud ads, and bait and switch traps, Bad customer services. Do NOT do business with this UPS store. It is the Cheater with fraud ads, and bait and switch traps. The store plays the typical bait and switch tactic: attract the customer with the bait ($25 coupon + 3 months promotion), the break the agreement by some excuses and switch with menace: pay additional $99 to upgrade or lost the incoming mail (since the incoming mail is already on the way and no way to change destination). Unfortunately I fall into their traps. Several days later after subscription, when I go to UPS store to pickup my holiday gifts, the business owner (Ken) rudely claims that he will throw my items away or return to sender without $99 extra dollar. As the customer I have the rights to know the service detail information before and after my purchase, however, Ken refuses to release any information by formal letter about that, and looks like all the rules will rely on her instantly flexible words.

On Dec.24, 2008, Ken, the UPS Owner blocks my mailbox (#106) without my authorization. It is just 11 days from the 15-months subscription begins.

This UPS store's activity mess up my Christmas shopping, and lots of my friends in this community know her behaviors. We are no longer desire to do business with them any more.

To try to nicely resolving the issue, I go to the business, however, it is found that my mailbox lock is changed and my key does not work since Dec 24, 2009 without my authorization. Also, to my surprise, the business owner does not the refund the fee, and even he abuses the customers with the bad language. It is unbelievable that this type business activity happens in US.

This business still owns me:
1. Fully refund the mailbox rental fee ($171)
2. Forward my incoming mail/package to me.
3. Also the business should provide the statement to ensure that no mail are discarded and destroyed, and responsible for the lost/damage if it happens.

0
★☆☆☆☆

UPS Store # 4384, Fraud ads, and bait and switch traps, Bad customer services. Do NOT do business with this UPS store. It is the Cheater with fraud ads, and bait and switch traps. The store plays the typical bait and switch tactic: attract the customer with the bait ($25 coupon + 3 months promotion), the break the agreement by some excuses and switch with menace: pay additional $99 to upgrade or lost the incoming mail (since the incoming mail is already on the way and no way to change destination). Unfortunately I fall into their traps. Several days later after subscription, when I go to UPS store to pickup my holiday gifts, the business owner (Ken) rudely claims that he will throw my items away or return to sender without $99 extra dollar. As the customer I have the rights to know the service detail information before and after my purchase, however, Ken refuses to release any information by formal letter about that, and looks like all the rules will rely on her instantly flexible words.

On Dec.24, 2008, Ken, the UPS Owner blocks my mailbox (#106) without my authorization. It is just 11 days from the 15-months subscription begins.

This UPS store's activity mess up my Christmas shopping, and lots of my friends in this community know her behaviors. We are no longer desire to do business with them any more.

To try to nicely resolving the issue, I go to the business, however, it is found that my mailbox lock is changed and my key does not work since Dec 24, 2009 without my authorization. Also, to my surprise, the business owner does not the refund the fee, and even he abuses the customers with the bad language. It is unbelievable that this type business activity happens in US.

This business still owns me:
1. Fully refund the mailbox rental fee ($171)
2. Forward my incoming mail/package to me.
3. Also the business should provide the statement to ensure that no mail are discarded and destroyed, and responsible for the lost/damage if it happens.

Pros: No highlights. This is the worst UPS store I ever meet

Cons: Bogus ads, Bait-and-Switch trap, Rude customer service

Message from UPS Store

The UPS Store offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services. - mailboxes, packaging, copies, shipping, printing, notary public, digital printing, moving boxes, packing, overnight shipping

More about UPS Store

Fremont Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

 

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