De Visu

★★☆☆☆
  • 1529 Shattuck Ave

    Berkeley, CA 94709

    Map & Directions
  • 510-849-3535

About De Visu

Hours
Sat-Sun 12pm-5pm, Mon-Fri 11am-6pm

Shopping

Shopping
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Eye to Eye

1558 Solano Ave Albany, CA

2.3333 3
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Three months with the new frames, and I still get minimum three compliments a day from strangers on BART, staff at John Varvatos, in meetings, colleagues, waitresses, people just crossing the street .... my prescription is super strong, but the lenses were crafted precisely - no adjustment/re-order required. Personal service. Piece of cake. Love it.

2
★★★★★

Three months with the new frames, and I still get minimum three compliments a day from strangers on BART, staff at John Varvatos, in meetings, colleagues, waitresses, people just crossing the street .... my prescription is super strong, but the lenses were crafted precisely - no adjustment/re-order required. Personal service. Piece of cake. Love it.

.

BUYER BEWARE!!! I wish I had read Yelp or CitySearch first.
While I was very impressed with the fashionable eyewear choices, the Sales person/ owner was very aggressive when it came time to "close the sale". BEWARE! Do not give this shop any money unless you are 1000% sure this is the only place you can find the brand of eye frames. The claim is that you can't find these frames anywhere else because they are high-end designer... truth is they are available elsewhere at comparable prices.
They do NOT take your VSP insurance (you have to file for reimbursement yourself) and the amount of VSP reimbursement is way less than the amount DeVisu quotes.... DON'T Believe them.
MY ADVICE IS TRY TO FIND A REPUTABLE OPTICIAN WHO IS A VSP PROVIDER WHO CARRIES THE BRAND YOU WANT.
When I tried to see if there was any way the non- VSP reimbursement rate could be dealt with or if they would cancel my order and credit my account, I was treated extremely rudely and told that was my problem and I should have known before I gave them my credit card for the glasses. I had not even given them my prescription (all they had was their own order form that they were holding), so reaching some accommodation would have been possible if they had wanted. Hell would freeze over before this shop would give you satisfaction on anything. The cute-factor in eye glasses is just not worth the hassle that you get at this shop.
I do not have my glasses yet and, based on my experience so far, I am not real confident that I will get them.
I have bought used cars and had a more pleasant experience.
I cannot warn others strongly enough.... DON"T go to DeVisu!!!"

0
★☆☆☆☆

BUYER BEWARE!!! I wish I had read Yelp or CitySearch first.
While I was very impressed with the fashionable eyewear choices, the Sales person/ owner was very aggressive when it came time to "close the sale". BEWARE! Do not give this shop any money unless you are 1000% sure this is the only place you can find the brand of eye frames. The claim is that you can't find these frames anywhere else because they are high-end designer... truth is they are available elsewhere at comparable prices.
They do NOT take your VSP insurance (you have to file for reimbursement yourself) and the amount of VSP reimbursement is way less than the amount DeVisu quotes.... DON'T Believe them.
MY ADVICE IS TRY TO FIND A REPUTABLE OPTICIAN WHO IS A VSP PROVIDER WHO CARRIES THE BRAND YOU WANT.
When I tried to see if there was any way the non- VSP reimbursement rate could be dealt with or if they would cancel my order and credit my account, I was treated extremely rudely and told that was my problem and I should have known before I gave them my credit card for the glasses. I had not even given them my prescription (all they had was their own order form that they were holding), so reaching some accommodation would have been possible if they had wanted. Hell would freeze over before this shop would give you satisfaction on anything. The cute-factor in eye glasses is just not worth the hassle that you get at this shop.
I do not have my glasses yet and, based on my experience so far, I am not real confident that I will get them.
I have bought used cars and had a more pleasant experience.
I cannot warn others strongly enough.... DON"T go to DeVisu!!!"

.

I bought several (3) pairs of glasses here and was subjected to high pressure. I placed my order, and a few hours later faxed my prescription to them. I had also given a credit card deposit. A few minutes after faxing the prescription, I called and said I wanted to go with just two glasses, not three (it was very expensive, over $1600). The owner refused and told me she had already placed the order for the lenses to be made (very unlikely) and I had to go forward with the full order. It was a VERY unpleasant experience and I would NEVER shop there again, even though I liked the stylish frames. And I had planned on taking my Wife there and having her get some glasses there also. I later spoke to some other customers (friends of a friend) and they had also had similar high pressure unpleasantness as well. I would avoid.

1
★☆☆☆☆

I bought several (3) pairs of glasses here and was subjected to high pressure. I placed my order, and a few hours later faxed my prescription to them. I had also given a credit card deposit. A few minutes after faxing the prescription, I called and said I wanted to go with just two glasses, not three (it was very expensive, over $1600). The owner refused and told me she had already placed the order for the lenses to be made (very unlikely) and I had to go forward with the full order. It was a VERY unpleasant experience and I would NEVER shop there again, even though I liked the stylish frames. And I had planned on taking my Wife there and having her get some glasses there also. I later spoke to some other customers (friends of a friend) and they had also had similar high pressure unpleasantness as well. I would avoid.

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