Carrows Restaurant

★★☆☆☆
  • 2723 Castro Valley Blvd

    Castro Valley, CA 94546

    Map & Directions
  • 510-582-9410

About Carrows Restaurant

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Food
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I went here on a Friday night at around 7 pm and was VERY disappointed with the service. We wee seated at approx. 7:05pm and we never met our waiter we waited approx. 10-15 min. for him to come his name was supposed to be Jorge. Well we decided to leave and as we left I complained about the lack of service to what appeared to be the lazy hostess (she was leaning on the pie case looking very bored). Well I wanted to actually complain to the manager so I went back in and asked for the manager and guess what!! It was the lazy women leaning on the pie case...I told her what happend and all she said was "I am sorry, hope you have a good day" Thats all you can say when your staff is horrible? They really need to tep it up and fire ALL their staff and hire some more educated people.

1
★☆☆☆☆

I went here on a Friday night at around 7 pm and was VERY disappointed with the service. We wee seated at approx. 7:05pm and we never met our waiter we waited approx. 10-15 min. for him to come his name was supposed to be Jorge. Well we decided to leave and as we left I complained about the lack of service to what appeared to be the lazy hostess (she was leaning on the pie case looking very bored). Well I wanted to actually complain to the manager so I went back in and asked for the manager and guess what!! It was the lazy women leaning on the pie case...I told her what happend and all she said was "I am sorry, hope you have a good day" Thats all you can say when your staff is horrible? They really need to tep it up and fire ALL their staff and hire some more educated people.

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Do not go here! This place is dirty, gross, AND the service is HORRENDOUS!!!
Trust me - go anywhere else but here. This site of Carrows puts the name to shame. This place doesn't even deserve the one star. I generally love to go out to eat, but I will never go near this place again.

1
★☆☆☆☆

Do not go here! This place is dirty, gross, AND the service is HORRENDOUS!!!
Trust me - go anywhere else but here. This site of Carrows puts the name to shame. This place doesn't even deserve the one star. I generally love to go out to eat, but I will never go near this place again.

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Carrow's is one of those places that have really great food at very reasonable prices, but with a lousy staff.

I went in last night and waited almost 20 minutes for a server to come to my table. 10 minutes later my soda and soup arrive, with the soda jam packed with ice, so I only got like a squirt to drink. My server comes to tell me 15 minutes later that my order isn't fully prepared yet (well no kidding) and if I wouldn't mind waiting an extra 5 minutes. Well sure why not? I've already waited 45 minutes for my meal, what's another 5 minutes?

10 minutes later, my server arrives with my meal. My eggs taste like they were cooked and then left to sit for those 45 minutes of my wait. The waffle and hash browns were very good, however.

Almost 1 hour and 10 minutes later, I paid my bill and left.

Overall, this Carrow's is a place to go if you're hungry and have absolutely nothing else to do for the day. If it wasn't for the great food, I would never go back at all.

And yes, I watched the clock closely and every aforementioned minute was accounted for!

PROS: Great food, clean restrooms, reasonable prices.
CONS: Slow and inept staff, long waits.

3
★★★☆☆

Carrow's is one of those places that have really great food at very reasonable prices, but with a lousy staff.

I went in last night and waited almost 20 minutes for a server to come to my table. 10 minutes later my soda and soup arrive, with the soda jam packed with ice, so I only got like a squirt to drink. My server comes to tell me 15 minutes later that my order isn't fully prepared yet (well no kidding) and if I wouldn't mind waiting an extra 5 minutes. Well sure why not? I've already waited 45 minutes for my meal, what's another 5 minutes?

10 minutes later, my server arrives with my meal. My eggs taste like they were cooked and then left to sit for those 45 minutes of my wait. The waffle and hash browns were very good, however.

Almost 1 hour and 10 minutes later, I paid my bill and left.

Overall, this Carrow's is a place to go if you're hungry and have absolutely nothing else to do for the day. If it wasn't for the great food, I would never go back at all.

And yes, I watched the clock closely and every aforementioned minute was accounted for!

PROS: Great food, clean restrooms, reasonable prices.
CONS: Slow and inept staff, long waits.

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