Desert Discount Cleaners

★★★☆☆
  • 73250 Highway 111

    Palm Desert, CA 92260

    Map & Directions
  • 760-773-5574

About Desert Discount Cleaners

Hours
Mon - Fri, 7am - 6pm; Sat, 8am - 4pm; Sun, closed

Personal Services

Personal Services
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3.0 5
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Because of the location convenience, I've been using the location in Bermuda Dunes for over a year. I am totally fed up with this cleaners. My sweaters come back with spots that I am able to get rid of. Being the buttons on my husbands shirts are not buttoned, the shirt is folded back leaving a crease down the front. Two times, husband's shirt buttons have been broken, only having found out about it while he is dressing for work. When this was brought up, the clerk said I need to check all buttons before I leave the premises, the other one said the cleaners is not responsible but a button found broken by me could be fixed for $1.00.What you call a savings is not worth it to me and I am not rich. I am going to use a regular cleaners from now on. Even my king sized comforter came back looking poorly. I should have changed cleaners before.

1
★☆☆☆☆

Because of the location convenience, I've been using the location in Bermuda Dunes for over a year. I am totally fed up with this cleaners. My sweaters come back with spots that I am able to get rid of. Being the buttons on my husbands shirts are not buttoned, the shirt is folded back leaving a crease down the front. Two times, husband's shirt buttons have been broken, only having found out about it while he is dressing for work. When this was brought up, the clerk said I need to check all buttons before I leave the premises, the other one said the cleaners is not responsible but a button found broken by me could be fixed for $1.00.What you call a savings is not worth it to me and I am not rich. I am going to use a regular cleaners from now on. Even my king sized comforter came back looking poorly. I should have changed cleaners before.

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I first tried Desert Discount Cleaners when I saw they had been voted "Best of the Best" by readers of Palm Springs Life magazine. I think they really are the Best of the Best. We take our whole family's clothes to them, including our sheets and comforters, and they do an incredibly good job, at the best prices in the desert. Their employees have obviously been with them for a long time because I see the same faces there always. That in itself is a credit to their management. I cannot recommend them more highly.

5
★★★★★

I first tried Desert Discount Cleaners when I saw they had been voted "Best of the Best" by readers of Palm Springs Life magazine. I think they really are the Best of the Best. We take our whole family's clothes to them, including our sheets and comforters, and they do an incredibly good job, at the best prices in the desert. Their employees have obviously been with them for a long time because I see the same faces there always. That in itself is a credit to their management. I cannot recommend them more highly.

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If you want poor customer service and your dry clean only items ruined, this is the place for you.Desert Discount Cleaners ruined my dry clean only comforter. They first stated that it was washed and retracted such after I pointed out that it was dry clean only.
I tried to work with management to replace the item and it was a nightmare. Not only was the manager rude and unable to follow through on a time line expectation, he clearly was not willing to take responsibility financially after acknowledging their error.
There are so many great dry cleaners in the desert, this is not one of them. Go somewhere else.

1
★☆☆☆☆

If you want poor customer service and your dry clean only items ruined, this is the place for you.Desert Discount Cleaners ruined my dry clean only comforter. They first stated that it was washed and retracted such after I pointed out that it was dry clean only.
I tried to work with management to replace the item and it was a nightmare. Not only was the manager rude and unable to follow through on a time line expectation, he clearly was not willing to take responsibility financially after acknowledging their error.
There are so many great dry cleaners in the desert, this is not one of them. Go somewhere else.

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Desert discount cleaners has done my cleaning for the past 13 years.Not only do they have the best prices for the highest quality cleaning, but great service and very good pressing as well. if you are not happy , they do not hesitate to redo to your satisfaction.

PROS: Great cleaning
CONS: (0)

5
★★★★★

Desert discount cleaners has done my cleaning for the past 13 years.Not only do they have the best prices for the highest quality cleaning, but great service and very good pressing as well. if you are not happy , they do not hesitate to redo to your satisfaction.

PROS: Great cleaning
CONS: (0)

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Excellent prices but even with specific instructions you don't know if your cleaning will be pressed properly. Shirts don't always receive the amount of starch you ask for and unless they pin instructions on individual items, they will be pressed differently each time. Sometimes with the collar open (Tommy Bahama shirts specifically), sometime buttoned all the way. However, other cleaners in the desert often do the same thing and charge more.

PROS: Inexpensive, Quick Turn-Around
CONS: Pressing is rarely the same

3
★★★☆☆

Excellent prices but even with specific instructions you don't know if your cleaning will be pressed properly. Shirts don't always receive the amount of starch you ask for and unless they pin instructions on individual items, they will be pressed differently each time. Sometimes with the collar open (Tommy Bahama shirts specifically), sometime buttoned all the way. However, other cleaners in the desert often do the same thing and charge more.

PROS: Inexpensive, Quick Turn-Around
CONS: Pressing is rarely the same

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