Powder House At The Gondola

★★★☆☆
  • 1001 Heavenly Village Way

    South Lake Tahoe, CA 96150

    Map & Directions
  • 530-541-6422

About Powder House At The Gondola

Hours
Sun-Thu 7:30am-7:30pm, Fri-Sat 7:30am-9pm

Sports & Recreation

Sports & Recreation
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3.0 2
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After reading the other review of the Powder House (at the Gondola) on this site, I was skeptical.
I was very satisfied, gratified even, that I decided to go with the Powder House - I picked up at the Main Location. I always think you will get the best service at the mother ship. Walked down from our casino around 7 Sun night ...wasn't busy, people were friendly, made my way upstairs to the rental area. I had reserved online (save 20%), rented for 5 days (every 4th day free), and my eq was fitted so well that I asked for the sizing info, thanks Brandon (sp?)! I ended up paying $80 for a full ski package.
TIPS: RENT from the MAIN LOCATION, check them at the Gondola Loc overnight for $2! Friendlier and much less busy at the MAIN LOCATION. Seriously, it's right across the street, to the left, go!

5
★★★★★

After reading the other review of the Powder House (at the Gondola) on this site, I was skeptical.
I was very satisfied, gratified even, that I decided to go with the Powder House - I picked up at the Main Location. I always think you will get the best service at the mother ship. Walked down from our casino around 7 Sun night ...wasn't busy, people were friendly, made my way upstairs to the rental area. I had reserved online (save 20%), rented for 5 days (every 4th day free), and my eq was fitted so well that I asked for the sizing info, thanks Brandon (sp?)! I ended up paying $80 for a full ski package.
TIPS: RENT from the MAIN LOCATION, check them at the Gondola Loc overnight for $2! Friendlier and much less busy at the MAIN LOCATION. Seriously, it's right across the street, to the left, go!

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1 out of 1 people found this review helpful.

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have skiied for over 25 years and rented equipment at various locations. The Powder House was the worst experience that I have ever had. To begin with, when I went in to rent their ski equipment, there was no organization to obtaining the equipment. Everyone stood in one line and the equipment was given out all at once. After you signed your paperwork you were left to wait until a tech found you. This created chaos and confusion and made the wait time lengthy. The service was slow and inefficient. It took well over an hour and a half to rent equipment. The techs smelled like alcohol and illegal substances. My first time up on the lift my ski came off for no reason. Ski patrol told me the ski came off because the bindings were not properly set. I was told by numerous locals that the Powder House is known for shotty equipment and service. I received a phone call six weeks after I had left and thought that I was not being charged for the ski and was told that they had just charged me $150.00 for it. Anyone who might be considering using this establishment, I would strongly suggest you to reconsider. There are plenty of ethical decent establishments available in South Lake Tahoe. On a scale of 1-10, I give this establishment a negative 10.

1
★☆☆☆☆

have skiied for over 25 years and rented equipment at various locations. The Powder House was the worst experience that I have ever had. To begin with, when I went in to rent their ski equipment, there was no organization to obtaining the equipment. Everyone stood in one line and the equipment was given out all at once. After you signed your paperwork you were left to wait until a tech found you. This created chaos and confusion and made the wait time lengthy. The service was slow and inefficient. It took well over an hour and a half to rent equipment. The techs smelled like alcohol and illegal substances. My first time up on the lift my ski came off for no reason. Ski patrol told me the ski came off because the bindings were not properly set. I was told by numerous locals that the Powder House is known for shotty equipment and service. I received a phone call six weeks after I had left and thought that I was not being charged for the ski and was told that they had just charged me $150.00 for it. Anyone who might be considering using this establishment, I would strongly suggest you to reconsider. There are plenty of ethical decent establishments available in South Lake Tahoe. On a scale of 1-10, I give this establishment a negative 10.

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