Bradco Kitchens & Baths

My two week kitchen project took two months -- because these guys, despite coming to my home to measure on two separate occasions, ordered the wrong size cabinets. Worse was the fact that every time, EVERY time, I spoke to them, the price increased -- oh, we forgot to add this to the estimate and we forgot to add that to the estimate. I asked if a few measly dollars was more important than their customer satisfaction and reputation -- apparently yes. Do not use these guys unless you have a TON of patience and a lot of extra cash to deal with their pathetic estimates.

Pros: Staff was friendly, for the most part

Cons: Unable to estimate correctly, unable to measure

Posted 07/22/09

Our kitchen was a mess and we had a baby on the way, my wife was on my case to get us a new kitchen before the baby was born. I kept dragging my feet and did not want to spend the money. In this economy I thought there is no way I can afford that kind of remodel. We finally went to the usual suspects, Home Depot Lowes and some other cabinet stores The prices for the cabinets where within my price range but we did not feel that we where in good hands in any of these places. We felt pressured at all times and we also felt that there where still so many unknown. Then we found out about the possible toxins that are in new cabinetry and with the baby on the way we needed to find someone that could provide us with non toxic cabinetry. Everyone we spoke to told us that that would certainly not be within our budget. After extensive research on the net we fell upon the Pure Bond website and they revered us to Bradco kitchens and Bath on Pico Blvd. We made an appointment and the rest is a Love story. Ryan was our designer and together with the owner they tailored a kitchen for us that fit our needs and most importantly our budget. Just be careful because all the accessories that you think you want can get you fast above the budget. When we told Michael the owner that we where above what we could afford he sat down with us and Ryan and tailored us the kitchen that we could pay for. We got high end custom cabinetry with NO TOXIC materials. They even loan you a FORMALDEHYDE METER to check you cabinets. So you can be sure that what they say is true. Bradco does not install but they revered us to their in-house installer, B & R Construction. They did what they promised on budget and on time. We can highly recommend them. Thank you Mr. Michael, Ryan and Eli from B&R. You where great.

Pros: Non toxic cabinetry even i could afford

Cons: Best kept secret in LA

Posted 06/29/09

You hear all those horror stories about redoing this, redoing that. I have to say that I was blown away with the staff at Bradco Kithcen and Bath. I was considering a redo in quite a large downstairs bathroom. I am a female doctor living alone and know the difference between arteries and veins, however knowing what wood to use for the cabinet, product for contertops, I have no idea! I am thrilled to have found this terriffic place to be able to let my gaurd down and not feel pressured for a sale, or degraded for asking questions and getting that " oh you don't need to concern yourself with that". The entire staff made me feel like I was part of their family and only what was good enough for them would be good enough for me! I cannot tell you how inpressed I was with their "green " knowledge and awareness of what kind of chemicals are used in making of cabinets. I have no idea formaldehyde was used in cabinet making. Well not for Bradco! Not only am I completely satisfied with the job Bradco did for me I have recommened them to a number of others and will continue to do so. Thanks Bradco!

A very happy customer,

SDW

Posted 03/03/08

I recently read a review about this company that was funny to me: It claimed the person had a negative experience when Bradco came to install their cabinets, however, knowing of this company for years and having had some excellent work provided by them, I hope they realize that Bradco DOES NOT do the actual installation portion of the service! They are simply the suppliers/showroom. The bottom line is that they have beautiful, hand-crafted cabinets that you can get for a terrific price. With any service you will have to deal with communications and scheduling issues, but hopefully you know WHO your working with first before judging your experience. Ask for Scott when purchasing from here, since he has good communications with the 3rd party installers and he will make sure you get good service, just as i and many others have.

Pros: The quality and durability of the cabinets provided

Cons: That people dismiss quality and affordability because they are emotional or hormonal.

Posted 02/18/08

We had great experiences with Bradco in the past but this time the process was not everything I expected or hoped it to be. First, Bradco delivered the wrong cabinets but insisted that the error was mine for not opening every single box and inspecting to make sure that the order was correct, even though it is utterly unreasonable to insist that a homeowner inspect tons of heavy boxes immediately upon delivery to determine if the boxes should be accepted or rejected, especially when the cabinets looked quite similar to the ones I ordered. Only after fighting did Bradco replace the cabinets at no additional charge. Second, their plumbers and installers (except for the tile installer) showed up hours late or not at all without calling to say they were running late or not coming. I would miss work waiting around for them all day. On one occasion the work was poor so I complained the work was not sufficient and the installer sighed at me as though I was annoying him for insisting that he install the cabinets properly. He wanted to go home because it was 6pm. I would have been happy to oblige had he showed up at 10am and not at 5pm to do the work. In addition, they knew I was pregnant and that time was of the essence. There was ample time to get the work done but the delays caused by the wrong delivery and showing up too late to work or not at all resulted in installation being done on the eve of and after my delivery. Indeed, the night that my water broke, their plumber -- who was to come early that morning to install my faucets -- came at 6pm. I begged him not to go but instead of doing the work, he left, promising to return the next morning. The next day, instead of being with me at the hospital, my mother -- in tears over not being at the hospital for what was an emergency C-section -- had to oversee their plumbing work so I had a functioning kitchen when I got home with the baby. But my kitchen is lovely and for a great price.

Cons: Only after stress, unreliable installers, fighting and even some heartache, I have a very nice kitchen.

Posted 01/06/08

We came to Bradco for our extensive kitchen remodel. Eve our designer took care of all our needs. All the cupboards where custom made and of outstanding quality. We purchased most of our appliances there and also our great farm kitchen sink and Italian faucet. One of the cabinets was dammaged at delivery but it was replaced in no time with no hassle. Our kitchen looks great and even Bob started to be a better cook.We loved Bradco, Eve was great and so was Pock the showroom dog.

Posted 11/17/06

Hi All, I just wanted to share my experience I had at Bradco on the weekend. I found it very refreshing. So often when you go into a showroom the employees are so unhelpful. This was not the case at Bradco. Their staff was wonderful - very helpful and knowledgeable. I also sat down with one of their designers, who seemed to ask all the right questions about things I didn't even think of. Their designer then showed me around their beautiful showroom, where I was able to see many examples from their display kitchens. Keep up the good work!

Posted 10/16/06

I Love Bradco, their handcrafed tiles and their cabinets. I stopped in to check about getting some cabinets for my kitchen, the staff was pleasant and the sales people made it easy for me to pick out something good for my kitchen. i know that i got my money's worth.

Pros: hand made tiles

Cons: nothing

Posted 05/22/02