Willow Springs

★★★☆☆
  • 60 Willow Springs Lane

    Goleta, CA 93117

    Map & Directions
  • 866-313-5888

About Willow Springs

Hours
Mon-Fri 10am-6pm, Sat 10am-5pm

Real Estate

Real Estate
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3.0 2
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I have been living at Willow Springs Apt for over a year now. My opinon is as follows:
Pros:
safe
quiet
pleasant

Cons:
staff is very difficult to work with
staff can be very misleading at times
have to sign a contract with DIRECTV only

I recently moved into a 1 bedroom apt after living in 2:2 bedroom apt for a year. The process for switching apts was very gruesome since their newly hired staff member was not properly trained and was feeding me incorrect information. I got over that pretty quickly. I moved into the apt at the beginning of Feb (it hasn't even been a month yet) and I'm already starting to have major issues with the apt. I walked into my apt this morning after going out of town for the weekend, to find my apt soaking wet! My recently bought dining table had a huge puddle on it, all the chairs were soaking wet, one chair broke, the carpet in the dining room and living room was soaked, my mat and pillow cushions were soaked, not to mention that my placed smelled like mildew. I immediately contacted the office and they rushed over their maintence guys. Apparently the sprinkler systerm had gone off on its own over the weekend. I spoke to the leasing office several times during the day to figure out what to do next and to figure out how to assess my damages. They were nice enough to give me a furnished guest suite which is located on the property, which is okay for the time being. What they don't understand is that it's a huge inconvenience to pack all my stuff and bring it over to the new place, then pack it up all over again. They also expect me to bring all my food over to the new place so that they don't have to give me a food allowance while my apt is being fixed. Pathetic! Although the guest suite is furnished with utensils, etc, they don't understand that I have watch all the utensils prior to using them and that it is a waste of time. I wish that the staff and Towes company would be more understanding and stop being so frugal!!!

1
★★☆☆☆

I have been living at Willow Springs Apt for over a year now. My opinon is as follows:
Pros:
safe
quiet
pleasant

Cons:
staff is very difficult to work with
staff can be very misleading at times
have to sign a contract with DIRECTV only

I recently moved into a 1 bedroom apt after living in 2:2 bedroom apt for a year. The process for switching apts was very gruesome since their newly hired staff member was not properly trained and was feeding me incorrect information. I got over that pretty quickly. I moved into the apt at the beginning of Feb (it hasn't even been a month yet) and I'm already starting to have major issues with the apt. I walked into my apt this morning after going out of town for the weekend, to find my apt soaking wet! My recently bought dining table had a huge puddle on it, all the chairs were soaking wet, one chair broke, the carpet in the dining room and living room was soaked, my mat and pillow cushions were soaked, not to mention that my placed smelled like mildew. I immediately contacted the office and they rushed over their maintence guys. Apparently the sprinkler systerm had gone off on its own over the weekend. I spoke to the leasing office several times during the day to figure out what to do next and to figure out how to assess my damages. They were nice enough to give me a furnished guest suite which is located on the property, which is okay for the time being. What they don't understand is that it's a huge inconvenience to pack all my stuff and bring it over to the new place, then pack it up all over again. They also expect me to bring all my food over to the new place so that they don't have to give me a food allowance while my apt is being fixed. Pathetic! Although the guest suite is furnished with utensils, etc, they don't understand that I have watch all the utensils prior to using them and that it is a waste of time. I wish that the staff and Towes company would be more understanding and stop being so frugal!!!

.

I love living at Willow Springs. I ride my bike to work everyday and my neighbors are awesome. The staff (especially Cambria Grant) are professional, well spoken and kind. Not to mention gorgeous! I swear I thought I was in heaven when I walked into the business office for the first time. Besides that, the grounds are beautiful and now that the gym is opening earlier I am able to workout before work. And I've met some great people at the functions they put on. It is expensive to live at Willow Springs and I would have given it 5 stars if we were able to have HDTV but overall I love it here and don't want to leave for a long time.

2
★★★★☆

I love living at Willow Springs. I ride my bike to work everyday and my neighbors are awesome. The staff (especially Cambria Grant) are professional, well spoken and kind. Not to mention gorgeous! I swear I thought I was in heaven when I walked into the business office for the first time. Besides that, the grounds are beautiful and now that the gym is opening earlier I am able to workout before work. And I've met some great people at the functions they put on. It is expensive to live at Willow Springs and I would have given it 5 stars if we were able to have HDTV but overall I love it here and don't want to leave for a long time.

 

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