Mr. Van Winden was incredibly knowledgeable & receptive yo our design suggestions. We are now several years post completion & to our dismay we have a tree that was to be tangerine. It took years to bear fruit & when it did were we surprised. The fruit is similar in appearance to graptefruit, but larger. When one can overcome the treacherous thorns picking one id worse than bad. A peel near an inch thich & a frui too bitter to be eaten makes the space used a complete waste. We were also expecting a nevterine or peach tree that was never delivered . My irrigation ststem may be basic, but it was never explained to me clearly enough that I can even schedule times or locations. I wrote a letter months ago, but never received a reply. I acceput a major portion pof responsibility for not ridjing them until they git it right.
Normally I would have been unrelenting, but have undergone a series of potentially deadly illnesses that made my yard pale in comparison.
They do nice work. They should follow up & redspond to any & all complaints warrented or not.
All this being said, I would use the.,m again.
Pros: On schedule
Cons: disapointing early concrete cracks, wrong trees
After getting absurdly high quotes from arrogant St Helena and Up-Valley landscapers, and having one of Napa's largest landscape design companies quote me - give me a start date - and then never show up - my wife and I were just about to give up on the process of landscaping our Napa property.
Jim Van Winden was referred to me by a mutual friend of Jim's, and when he came over to talk to my wife and I, and heard our horror stories about our experiences with other landscape firms, he laughed and said it would never happen on his watch. He then gave me a huge list of satisfied customers, and every one of them raved about his work ethic and his eye for both creative and practical landscape design.
He designed a stone wall for the front of our house, and since then has landscaped every inch our our property. He always came in at or under budget, and he always completed his projects on time. He built out a custom deck for our side yard for half the cost others had quoted me, and installed a beautiful water feature that everyone compliments us on. Our landscaping is without any question one of the most beautiful in our neighborhood.
To add additional benefits to a list so long it would bore you, Jim has referred me to the best electrical contractor I've ever worked with - Myles Davis Electric - and I have had the same experience with Myles and his people.
Jim Van Winden is the only person I will ever refer to anyone in the Napa Valley for landscaping design or installations services, and the gap between the quality of his work and his sense of ethics and fair play in business literally dwarfs the nearest competitor.
Management Architects, Inc.
Pros: Jim is the most honest and most talented guy in the Nth. Bay
Cons: I literally couldn't come up with one if I tried!