Country General Store

★★★★☆
Call Country General Store for all your Specialty Goods needs today!
  • 6279 Van Nuys Blvd

    Van Nuys, CA 91401

    Map & Directions
  • 818-782-8327

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4.0 3
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It was a slow day when I walked into the store. A young man immediately offered to help me, and showed me the various shirts that I casually inquired about. The owner gave me some info about re-sealing my Austrailan Outback duster and showed me a can of product that would do the job, and told me that they could stretch the hat I had that had always been a little too tight. They were friendly and professional -- I really don't understand what might have happened with the prior poster who complained about customer service, my experience was toatally different.

2
★★★★★

It was a slow day when I walked into the store. A young man immediately offered to help me, and showed me the various shirts that I casually inquired about. The owner gave me some info about re-sealing my Austrailan Outback duster and showed me a can of product that would do the job, and told me that they could stretch the hat I had that had always been a little too tight. They were friendly and professional -- I really don't understand what might have happened with the prior poster who complained about customer service, my experience was toatally different.

Pros: Good customer service

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If you are in search of a unique western outfit, or pair of cool boots - this is the store to find it. As you walk in, they have a HUGE boot department - with a lot of unique designs and skins. The guys on the floor really know their stuff and helped me find an awesome pair of boots. These boots are cool - perfect to wear to any bar or club in LA... I can tell this is a high-end store because of the brands they carry - Lucchese, Tony Lama, and others that I've read up on. I even topped off my new boots with a belt, and western shirt.\r\n\r\nTotally worth a visit, I'll be back!

2
★★★★★

If you are in search of a unique western outfit, or pair of cool boots - this is the store to find it. As you walk in, they have a HUGE boot department - with a lot of unique designs and skins. The guys on the floor really know their stuff and helped me find an awesome pair of boots. These boots are cool - perfect to wear to any bar or club in LA... I can tell this is a high-end store because of the brands they carry - Lucchese, Tony Lama, and others that I've read up on. I even topped off my new boots with a belt, and western shirt.\r\n\r\nTotally worth a visit, I'll be back!

.

There seems to be a decent selection of merchandise, but the customer service couldn't have been worse. I went in one evening evidently perilously close to closing time, and was practically chased out of the store by two men clad from head to two in western apparel. \r\n\r\nWhen I returned a day or so later to exchange the jeans I purchased for a different size, I was again treated rudely. One of the same men begrudgingly helped me find the size I needed, and then snipped that I should make sure I had the right size this time because I couldn't just keep coming back to return them. \r\n\r\nFor the record, that was the second time in my life that I had ever been in that store. Needless to say, I won't be giving them any more business.

1
★★☆☆☆

There seems to be a decent selection of merchandise, but the customer service couldn't have been worse. I went in one evening evidently perilously close to closing time, and was practically chased out of the store by two men clad from head to two in western apparel. \r\n\r\nWhen I returned a day or so later to exchange the jeans I purchased for a different size, I was again treated rudely. One of the same men begrudgingly helped me find the size I needed, and then snipped that I should make sure I had the right size this time because I couldn't just keep coming back to return them. \r\n\r\nFor the record, that was the second time in my life that I had ever been in that store. Needless to say, I won't be giving them any more business.

Message from Country General Store

The Country General Store in Van Nuys, California has been selling the best authentic country wear for over 37 years. Lucchese, Ariat, Stetson, Wrangler, Tony Lama, Justin, Wolverine, CAT, Carhartt, Wahmaker, Scully, Harley Davidson, Levis, Resistol and Shady Brady are only a few of the quality brands you trust and want in-stock. Our clients range from real cowboys and cowgirls, wranglers and ropers, celebrities and stylists for the Hollywood studios all the way to plain workin folk and hip guys and gals that want to turn heads on a Saturday night. Oh, and dont forget the youngins weve got some great clothes for the kids. Our Van Nuys, CA store is right next to the major Hollywood studios so youll see our clothes on your favorite TV shows, commercials, and movies. Besides being loaded with great boots, clothing and accessories, Country General Store has built our clientele and reputation on a bedrock of knowledge and customer service. We know our stuff and are eager to help you make good purchasing decisions. Our entire staff is dedicated to your complete satisfaction. Browse through our website or stop in the store for all western wear, custom designs and fit,

 

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