Headsup Child Development Centers

★★★★☆

About Headsup Child Development Centers

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  • Day Care Centers
  • K-12 Schools
  • Kindergartens

Education

Education
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My three-year old has been with Heads Up in Palo Alto for 1.5 years. This is definitely a great program--well managed by Tracy Bootz, the school's director. I've been meeting with Tracy every 3-4 months to discuss the progress of my child and the quality of the program. Tracy is very receptive to suggestions, she always spend as much time as I need to discuss the program. She is smart, passionate and a good listener. She cares very much about the children like her own kids. I've had my child attend a couple of preschools before I found Heads Up. I haven't yet met any director as passionate and caring as Tracy.

The school is very well-managed and well-run. I'd rather send my child to a well-established school with good management than the smaller centers. The school has excellent language programs in Mandarin and Spanish. They also have great full-time art and music teachers. I plan to send my son to this school as well.

The hours are flexible for full-time working parents. The school is open from 7:00am to 6:00pm.

I highly recommend this school.

5
★★★★★

My three-year old has been with Heads Up in Palo Alto for 1.5 years. This is definitely a great program--well managed by Tracy Bootz, the school's director. I've been meeting with Tracy every 3-4 months to discuss the progress of my child and the quality of the program. Tracy is very receptive to suggestions, she always spend as much time as I need to discuss the program. She is smart, passionate and a good listener. She cares very much about the children like her own kids. I've had my child attend a couple of preschools before I found Heads Up. I haven't yet met any director as passionate and caring as Tracy.

The school is very well-managed and well-run. I'd rather send my child to a well-established school with good management than the smaller centers. The school has excellent language programs in Mandarin and Spanish. They also have great full-time art and music teachers. I plan to send my son to this school as well.

The hours are flexible for full-time working parents. The school is open from 7:00am to 6:00pm.

I highly recommend this school.

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We sent our son to Headsup! from toddlers to preschool program. We really liked the staff and program. Center director Tracy Bootz brought the professionalism in every aspect of the center in administration and teaching. She works very hard and set the high standards for teachers by role modeling. She is very punctual and always available to address day to day issues.

Teachers are very skilled and turnover ratio of the teachers is also very less.

I recommend Headsup! for any parents looking for great day care and child development program.

5
★★★★★

We sent our son to Headsup! from toddlers to preschool program. We really liked the staff and program. Center director Tracy Bootz brought the professionalism in every aspect of the center in administration and teaching. She works very hard and set the high standards for teachers by role modeling. She is very punctual and always available to address day to day issues.

Teachers are very skilled and turnover ratio of the teachers is also very less.

I recommend Headsup! for any parents looking for great day care and child development program.

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Being a new parent I struggled with the decision to place my child in daycare or opt for a nanny. I'm so glad that we found HeadsUp! My child started with HeadsUp at the age of six months. The infant/toddler room was excellent I could see how much the teachers care for the children and I always felt safe leaving my child in their capable hands. My child's transition to the two year program was smooth and the teachers in this program are also excellent. I'm so pleased with progress in my child's development. The program includes art, languages (spanish & chinese), music and many other age appropriate development activities. I'm delighted when I hear my child use words in Spanish & Chinese and love the many art projects we receive to display in our home. My child is happy to come to school and always talks about her teachers when we're at home. I plan to keep my child at HeadsUp through preschool.

In addition to a great staff of teachers the director of the center, Tracy Bootz, is always responsive and available. Her first priority is the children and I love the fact that she knows my child and spends time in each classroom. This level of responsibility is important to me to know that she cares about my child and ensures that the quality of care is top notch. No wonder the teachers are excellent.

As a working parent I really appreciate that the center is open year round and is only closed for the same holidays that I have off. Overall the quality teachers, staff and educational experience makes HeadsUp a great place for my child. I highly recommend it!

5
★★★★★

Being a new parent I struggled with the decision to place my child in daycare or opt for a nanny. I'm so glad that we found HeadsUp! My child started with HeadsUp at the age of six months. The infant/toddler room was excellent I could see how much the teachers care for the children and I always felt safe leaving my child in their capable hands. My child's transition to the two year program was smooth and the teachers in this program are also excellent. I'm so pleased with progress in my child's development. The program includes art, languages (spanish & chinese), music and many other age appropriate development activities. I'm delighted when I hear my child use words in Spanish & Chinese and love the many art projects we receive to display in our home. My child is happy to come to school and always talks about her teachers when we're at home. I plan to keep my child at HeadsUp through preschool.

In addition to a great staff of teachers the director of the center, Tracy Bootz, is always responsive and available. Her first priority is the children and I love the fact that she knows my child and spends time in each classroom. This level of responsibility is important to me to know that she cares about my child and ensures that the quality of care is top notch. No wonder the teachers are excellent.

As a working parent I really appreciate that the center is open year round and is only closed for the same holidays that I have off. Overall the quality teachers, staff and educational experience makes HeadsUp a great place for my child. I highly recommend it!

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This is a great school for children. Kids love this place. Teachers are caring, wonderful, attentive, easily accessible. Facility is clean, but feels a bit crowded. We loved it too, but no more. It was a stellar school until the recent change in management (Fall 2008). Ever since then, the administrative side of things have the sense of total disorganization, ill-planning, disrespect to parents and teachers, etc. The priority of Director Tracy Bootz and President Chuck Bernstein is not the welfare of the children and the parents, but what benefits the school. They don't acknowledge any failings and if you make a complaint, they would immediately blame someone or something else (even the parents!). It never seems to occur to them that THEY are ever at fault. The director, Tracy, especially is poor with follow-up and keeping track of things. Dealing with the administration usually leaves us frustrated and angry enough to want to pull the children out. I mean, our public school kindergarten administration is much much much better than this!!! But the kids love it there, so I'm keeping my peace for now. But I'm getting tired of being treated more like a subordinate than a client. Speaking with other parents, they seem to share the same feeling.

It is very disappointing as it was a wonderful school under a different Director (and the teachers there are great!). But since the old director left, the place has gone downhill, is not the same, and may not be worth your money. I would not be surprised if they start seeing heavy staff/teacher turnover due to poor management--then they will lose their greatest asset (which we know for a fact, are not being treated well anymore).

2
★★☆☆☆

This is a great school for children. Kids love this place. Teachers are caring, wonderful, attentive, easily accessible. Facility is clean, but feels a bit crowded. We loved it too, but no more. It was a stellar school until the recent change in management (Fall 2008). Ever since then, the administrative side of things have the sense of total disorganization, ill-planning, disrespect to parents and teachers, etc. The priority of Director Tracy Bootz and President Chuck Bernstein is not the welfare of the children and the parents, but what benefits the school. They don't acknowledge any failings and if you make a complaint, they would immediately blame someone or something else (even the parents!). It never seems to occur to them that THEY are ever at fault. The director, Tracy, especially is poor with follow-up and keeping track of things. Dealing with the administration usually leaves us frustrated and angry enough to want to pull the children out. I mean, our public school kindergarten administration is much much much better than this!!! But the kids love it there, so I'm keeping my peace for now. But I'm getting tired of being treated more like a subordinate than a client. Speaking with other parents, they seem to share the same feeling.

It is very disappointing as it was a wonderful school under a different Director (and the teachers there are great!). But since the old director left, the place has gone downhill, is not the same, and may not be worth your money. I would not be surprised if they start seeing heavy staff/teacher turnover due to poor management--then they will lose their greatest asset (which we know for a fact, are not being treated well anymore).

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1 out of 2 people found this review helpful.

.

we sent our first child from 6mo through pre-K. it is a montessori-based program, and is a full-day daycare facility. through age 3 the program is play-based, but once in preschool/pre-k program (3+ yr olds), it becomes highly academic. Good for 4+ year olds, but we felt that it was way too academic for a 3-4 year old. YMMV

Recently they started overcrowding the preschool/pre-k programs, and have been having problems with retention of the preschool instructors. Indoor classroom is crowded and noisy. Control of the children in pre-s/pre-k classes are highly dependent on the competency of the instructors (some excellent, some okay). The facility is shared with Emerson School, which is a small private elementary school.

Otherwise, the teaching staff is excellent (especially the infant and the toddler program), materials updated and affluent. it is also one of the most expensive programs.

The experience here would have been excellent if it weren't marred by its president/founder's (Chuck Bernstein) unreasonable and unapologetic demeanors. If you ever have to work with him (making major material donations that would greatly enhance the school and what the instructors want but that may go against his doctrine, or have issues with a last-minute drastic policy or procedural changes, etc), be ready to be shocked by his unforgiving and unreasonable responses with abrupt "take it or leave it" attitude. We have tried to ignore him during our first child's tenure, but after many frustrating and infuriating dealings with him, with regret we have opted to send our second child elsewhere after the toddler program. Children loved it there, but the frustrations took a toll on the parents after 5+ years. Very disappointing.

So, if you can deal with the president's antics, you'll be happy, as the instructors and the working staff make up for a lot of the frustrations, and for that, the place deserves 4 stars. The infant and the toddler programs (0yr up to 3yr old) are superb, Preschool ranges from superb to ok, depending on which class and which instructor. But if you are ever in a position to counter the president for any issues, be prepared to be shocked and disappointed. If judging by the leader, the place deserves a 1-star.

4
★★★★☆

we sent our first child from 6mo through pre-K. it is a montessori-based program, and is a full-day daycare facility. through age 3 the program is play-based, but once in preschool/pre-k program (3+ yr olds), it becomes highly academic. Good for 4+ year olds, but we felt that it was way too academic for a 3-4 year old. YMMV

Recently they started overcrowding the preschool/pre-k programs, and have been having problems with retention of the preschool instructors. Indoor classroom is crowded and noisy. Control of the children in pre-s/pre-k classes are highly dependent on the competency of the instructors (some excellent, some okay). The facility is shared with Emerson School, which is a small private elementary school.

Otherwise, the teaching staff is excellent (especially the infant and the toddler program), materials updated and affluent. it is also one of the most expensive programs.

The experience here would have been excellent if it weren't marred by its president/founder's (Chuck Bernstein) unreasonable and unapologetic demeanors. If you ever have to work with him (making major material donations that would greatly enhance the school and what the instructors want but that may go against his doctrine, or have issues with a last-minute drastic policy or procedural changes, etc), be ready to be shocked by his unforgiving and unreasonable responses with abrupt "take it or leave it" attitude. We have tried to ignore him during our first child's tenure, but after many frustrating and infuriating dealings with him, with regret we have opted to send our second child elsewhere after the toddler program. Children loved it there, but the frustrations took a toll on the parents after 5+ years. Very disappointing.

So, if you can deal with the president's antics, you'll be happy, as the instructors and the working staff make up for a lot of the frustrations, and for that, the place deserves 4 stars. The infant and the toddler programs (0yr up to 3yr old) are superb, Preschool ranges from superb to ok, depending on which class and which instructor. But if you are ever in a position to counter the president for any issues, be prepared to be shocked and disappointed. If judging by the leader, the place deserves a 1-star.

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1 out of 2 people found this review helpful.

.

I have 2 kids at Heads Up right now - and infant and 2 year old. It is very clean and the teachers really care about the kids. My baby smiles when she sees her teachers every morning. There is plenty of variety in the curriculum (music, spanish, art, circle time, outside time) and my son has really started to do more things by being around other kids.

4
★★★★☆

I have 2 kids at Heads Up right now - and infant and 2 year old. It is very clean and the teachers really care about the kids. My baby smiles when she sees her teachers every morning. There is plenty of variety in the curriculum (music, spanish, art, circle time, outside time) and my son has really started to do more things by being around other kids.

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I have the experience of sending my one year old to this development center for a year and half. The staff is dedicated to give the children a safe and enjoyable experience growing up amidst their walls and yards.
Unfortunately, many days I would substitute teachers substitute for one or two of the core teachers in the room.
However, overall, it is a good experience for both parents and children. You become part of a family.

4
★★★★☆

I have the experience of sending my one year old to this development center for a year and half. The staff is dedicated to give the children a safe and enjoyable experience growing up amidst their walls and yards.
Unfortunately, many days I would substitute teachers substitute for one or two of the core teachers in the room.
However, overall, it is a good experience for both parents and children. You become part of a family.

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