P.B.Yoga & Healing Arts

★★★☆☆
  • 961 Turquoise St

    San Diego, CA 92109

    Map & Directions
  • 858-488-7774

About P.B.Yoga & Healing Arts

Details
Hours
Sat-Sun 8:30am-12:30pm, Mon-Thu 8:45am-8:45pm, Fri 8:45am-7pm
Reservations
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Health & Medical

Health & Medical
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2.5 2
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Despite all of the good experiences that happen here and the nearly five star reviews this one may seem out of place but I advise you to read this review carefully. I am also one to not usually complain or make a fuss from having a bad experience, but I can't hold my tongue on this one.

For a while I had been looking for a good massage therapy place that I can continue to receive future treatments and found this one on Groupon with great reviews. Excited, I scheduled a massage over a month in advance with Kate and was shortly rescheduled by Kate specifically for last night (Monday the 24th) because of a scheduling error. I had to take time off work due to my crazy work and school schedules to arrive to the new appointment date and time. I arrived 15 minutes before my appointment, and I waited. Kate finished her current client and then came over to me and said that she could not perform my massage because she was tired! What?!?!?!?!
A little confused I politely asked why, now wishing I that had been blunter. She then went on to tell me that they had just had their re-grand opening the night before and she just couldn??t do it, she was too tired... How the hell is that my problem???
Yet, I was patient with her as she was trying to reschedule me BUT she was unwilling to move someone or make room for me when I will be available. The first appoint she could get me was almost another month away!!!!! I will not take it.

What kind of business does not call you or let you know in advance? What kind of business turns down their clients to their face, and can't "properly reschedule you" I went out of my way and took off work to be here on time and you tell me to my face to pound sand?! The whole reason that I scheduled my massage was because I needed to de-compress and de-stress. Kate just made it worse. This was by far the most unprofessional and rude and worst business practice that I have ever seen and experienced in my entire life.
If this is the re-grand opening treatment that clients get I am glad I didn't go before or they would have received a lot more than a bad review. Kate is disorganized, and she will lose business, if not from this review, then from pulling crap like that.

1
★☆☆☆☆

Despite all of the good experiences that happen here and the nearly five star reviews this one may seem out of place but I advise you to read this review carefully. I am also one to not usually complain or make a fuss from having a bad experience, but I can't hold my tongue on this one.

For a while I had been looking for a good massage therapy place that I can continue to receive future treatments and found this one on Groupon with great reviews. Excited, I scheduled a massage over a month in advance with Kate and was shortly rescheduled by Kate specifically for last night (Monday the 24th) because of a scheduling error. I had to take time off work due to my crazy work and school schedules to arrive to the new appointment date and time. I arrived 15 minutes before my appointment, and I waited. Kate finished her current client and then came over to me and said that she could not perform my massage because she was tired! What?!?!?!?!
A little confused I politely asked why, now wishing I that had been blunter. She then went on to tell me that they had just had their re-grand opening the night before and she just couldn??t do it, she was too tired... How the hell is that my problem???
Yet, I was patient with her as she was trying to reschedule me BUT she was unwilling to move someone or make room for me when I will be available. The first appoint she could get me was almost another month away!!!!! I will not take it.

What kind of business does not call you or let you know in advance? What kind of business turns down their clients to their face, and can't "properly reschedule you" I went out of my way and took off work to be here on time and you tell me to my face to pound sand?! The whole reason that I scheduled my massage was because I needed to de-compress and de-stress. Kate just made it worse. This was by far the most unprofessional and rude and worst business practice that I have ever seen and experienced in my entire life.
If this is the re-grand opening treatment that clients get I am glad I didn't go before or they would have received a lot more than a bad review. Kate is disorganized, and she will lose business, if not from this review, then from pulling crap like that.

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I started going here for acupuncture (which I love !) but wanted to try there yoga after having a discussion with Kristina, one of their yoga instructors. The yoga instructors here are top notch. I really enjoy the classes and will continue to go.

4
★★★★☆

I started going here for acupuncture (which I love !) but wanted to try there yoga after having a discussion with Kristina, one of their yoga instructors. The yoga instructors here are top notch. I really enjoy the classes and will continue to go.

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