Preferred Glass & Windows

★★★★☆
  • 23032 Soledad Canyon Rd

    Santa Clarita, CA 91350

    Map & Directions
  • 661-298-2165

Home & Garden

Home & Garden
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Amazing, Spectacular and Awesome. \n\nPreferred Auto Glass had my full attention when I realized that I was supposed to order my windshield on line and that I'd know exactly what it'd cost before it was installed. Wow, never heard o' that. \n\nI was hoping for solid follow-through but never guessed it'd be this solid. I had scheduled the installation on Saturday. Matt called me a day or two before and asked if there was any way we could move the installation up. He explained that I was the only job scheduled that day and that his installer lives out of the area. He was hoping to do it Friday evening. \n\nWell.......Friday evening we're going be gone and I'm a little nervous to leave an unlocked vehicle and a signed check for a company I've never dealt with before. Matt explains that they value their high marks with the Better Business Bureau and that if I have any problems afterwards he'll respond immediately. I finally agree thinking that if these guys pull anything stupid I can put a stop payment on the check. \n\nThere'll be no need for that!! I come home and the windshield looks perfect, the doors are locked and the invoice is sitting on the seat. Matt even called to say that they were done and to remind me that I'd left $60 sitting in the cup holder. \n\nAny time I need auto glass work done I'm calling these guys!\n

2
★★★★★

Amazing, Spectacular and Awesome. \n\nPreferred Auto Glass had my full attention when I realized that I was supposed to order my windshield on line and that I'd know exactly what it'd cost before it was installed. Wow, never heard o' that. \n\nI was hoping for solid follow-through but never guessed it'd be this solid. I had scheduled the installation on Saturday. Matt called me a day or two before and asked if there was any way we could move the installation up. He explained that I was the only job scheduled that day and that his installer lives out of the area. He was hoping to do it Friday evening. \n\nWell.......Friday evening we're going be gone and I'm a little nervous to leave an unlocked vehicle and a signed check for a company I've never dealt with before. Matt explains that they value their high marks with the Better Business Bureau and that if I have any problems afterwards he'll respond immediately. I finally agree thinking that if these guys pull anything stupid I can put a stop payment on the check. \n\nThere'll be no need for that!! I come home and the windshield looks perfect, the doors are locked and the invoice is sitting on the seat. Matt even called to say that they were done and to remind me that I'd left $60 sitting in the cup holder. \n\nAny time I need auto glass work done I'm calling these guys!\n

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Great service - my windshield needed replacing and since the cost of a new one was less than my insurance deductible, I decided to shop around. The glass replacement company that my insurance company recommended was about $250 and Santa Clarita Auto Glass came in around 30% less expensive with the same product and service. I filled out the online quote form on the website, and Matt emailed me the next day to confirm everything. We had a quick chat on the phone and set a time and sure enough, he phoned to reconfirm exactly when he said he would and set the time for the replacement. He stopped by on Saturday at our home and installed the new windshield in my Chevy truck in about 30 minutes. He also repaired a small crack in another of our vehicles.
The service is great, Matt is a very friendly and helpful business owner and I'd recommend his service to anyone.

5
★★★★★

Great service - my windshield needed replacing and since the cost of a new one was less than my insurance deductible, I decided to shop around. The glass replacement company that my insurance company recommended was about $250 and Santa Clarita Auto Glass came in around 30% less expensive with the same product and service. I filled out the online quote form on the website, and Matt emailed me the next day to confirm everything. We had a quick chat on the phone and set a time and sure enough, he phoned to reconfirm exactly when he said he would and set the time for the replacement. He stopped by on Saturday at our home and installed the new windshield in my Chevy truck in about 30 minutes. He also repaired a small crack in another of our vehicles.
The service is great, Matt is a very friendly and helpful business owner and I'd recommend his service to anyone.

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Someone busted my passenger side window in broad daylight and stole my CD player. The best thing to come of the situation was my finding your awesome auto glass repair shop! Kind staff and professional work at the good price I've found.

2
★★★★★

Someone busted my passenger side window in broad daylight and stole my CD player. The best thing to come of the situation was my finding your awesome auto glass repair shop! Kind staff and professional work at the good price I've found.

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Customer Service was fantastic!
Fast and Quality work! I was in and out in less then an hour! Great pricing, I almost paid double for the same glass at the dealership! Also took my wifes car in the following week for a chip repair, the guy knew exactly what he was doing. Was out in 20 mins! Thanks Preferred auto glass!

5
★★★★★

Customer Service was fantastic!
Fast and Quality work! I was in and out in less then an hour! Great pricing, I almost paid double for the same glass at the dealership! Also took my wifes car in the following week for a chip repair, the guy knew exactly what he was doing. Was out in 20 mins! Thanks Preferred auto glass!

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1 out of 1 people found this review helpful.

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An unethical window installer. Placed an order and asked them politely, both verbally and via email, not to order the windows until I received HOA approval. They ordered the windows anyway and after finding out, they lied, made excuses and tried to blame me. Had them cancel the order and refund my deposit. Will never do business with them again.

1
★☆☆☆☆

An unethical window installer. Placed an order and asked them politely, both verbally and via email, not to order the windows until I received HOA approval. They ordered the windows anyway and after finding out, they lied, made excuses and tried to blame me. Had them cancel the order and refund my deposit. Will never do business with them again.

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Very Unhappy. When I called in to see if they would match a price I found online for a glass table top they said they would try and called me back to say it would be $35 more than the one I saw online. That was fine so I went in 2 days later to order it and they said they couldn't find the paperwork from the girl I talked to. They eventually found it and said ""oh it must have been for a thinner piece of glass."" Long story short - they quoted me a price that was $250 more than what they had said over the phone and becuase I waited I missed the deal online. I am very unhappy with their lie and lame customer service.

0
★☆☆☆☆

Very Unhappy. When I called in to see if they would match a price I found online for a glass table top they said they would try and called me back to say it would be $35 more than the one I saw online. That was fine so I went in 2 days later to order it and they said they couldn't find the paperwork from the girl I talked to. They eventually found it and said ""oh it must have been for a thinner piece of glass."" Long story short - they quoted me a price that was $250 more than what they had said over the phone and becuase I waited I missed the deal online. I am very unhappy with their lie and lame customer service.

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Very Unhappy. When I called in to see if they would match a price I found online for a glass table top they said they would try and called me back to say it would be $35 more than the one I saw online. That was fine so I went in 2 days later to order it and they said they couldn't find the paperwork from the girl I talked to. They eventually found it and said "oh it must have been for a thinner piece of glass." Long story short - they quoted me a price that was $250 more than what they had said over the phone and becuase I waited I missed the deal online. I am very unhappy with their lie and lame customer service.

1
★☆☆☆☆

Very Unhappy. When I called in to see if they would match a price I found online for a glass table top they said they would try and called me back to say it would be $35 more than the one I saw online. That was fine so I went in 2 days later to order it and they said they couldn't find the paperwork from the girl I talked to. They eventually found it and said "oh it must have been for a thinner piece of glass." Long story short - they quoted me a price that was $250 more than what they had said over the phone and becuase I waited I missed the deal online. I am very unhappy with their lie and lame customer service.

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This business has been around forever, but is now under new ownersip. The old ownership was great, not to sure about the new ones, reliable, price competative!

4
★★★★☆

This business has been around forever, but is now under new ownersip. The old ownership was great, not to sure about the new ones, reliable, price competative!

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After our large picture window was broken, we called Preferred Glass to do the repairs. They came out within a few days, and I was impressed, because it's a very large double paned window. I thought it might take a while for them to order it special. They did a great job on the installation. I would definitely use them again.

5
★★★★★

After our large picture window was broken, we called Preferred Glass to do the repairs. They came out within a few days, and I was impressed, because it's a very large double paned window. I thought it might take a while for them to order it special. They did a great job on the installation. I would definitely use them again.

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1 out of 1 people found this review helpful.

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